A project manager leads a software development project in a hybrid environment.
During project planning, the project manager identified a risk where a technical
resource for a critical path item may not be available when needed. One week
before the resource is needed, the technical engineer had a personal emergency
and had to take a leave.
What should the project manager do next?
Correct Answer:
A
🗳️
A team has just adopted an agile approach. During daily standup meetings, the
team expressed concerns about task delays. The project leader worked with the
product owner to get clarity on the features. The project leader asked the team
to fast-track all product features to ensure delivery. Sprints are being
completed but with either fewer features or low quality.
What should the
project leader have done to ensure success?
Correct Answer:
D
🗳️
A team is delivering features to a customer at every iteration. After completing
each iteration, the customer is invited for a review. However, the customer is
frequently not available and the review is often delayed, which results in
increased rework for the team.
What should the project manager do?
Correct Answer:
B
🗳️
A project manager is part of a team that is launching a series of features to
comply with a new regulation. The team has only 6 weeks to release the features
to the legacy applications. During the standup meeting, a software engineer
indicated that the development of an important feature is on hold until the
assigned designer completes a specific task. This delay is a serious road block
to meeting the release date.
What should the project manager do?
Correct Answer:
D
🗳️
A project manager is working with a customer's team on a new project. Some
product definitions and requirements are still not clear, but the customer wants
to start activities as soon as possible. The organization is also expecting
product delivery for a specific date due to a regulatory requirement. Due to the
nature of the project, the project manager has decided to use a hybrid
approach.
Why did the project manager choose a hybrid approach?
Correct Answer:
C
🗳️
A project team has expressed concern that certain remote team members are not
able to collaborate with the larger project team due to their work schedule. The
project manager is confused since the entire team is located in the same time
zone and believes there are other factors at play.
What should the project
manager do next?
Correct Answer:
B
🗳️
A company is implementing a project with team members located in different
countries and time zones. Individual performance is satisfactory, but the team's
performance as a whole is low, especially in terms of group activities.
What
should the project manager do?
Correct Answer:
B
🗳️
During the third iteration of a project, the product owner requests another
mandatory feature. This also happened in the previous two sprints, which
resulted in failure and caused frustration within the team.
What should the
project manager do next?
Correct Answer:
B
🗳️
Five agile teams working together on a product recently performed release
planning. Midway through the project, each team showed that their progress was
on track. When all of the teams integrated at the product level, many
integration issues were observed. The overall product release progress declined
with predictions showing the committed content will not be able to be
accomplished.
What should the project manager have done differently?
Correct Answer:
D
🗳️
A project team member is having difficulty delivering assigned tasks for a
project that is at risk of being delayed. The main issue is that the team member
does not understand a new system that was recently implemented.
What should
the project manager do?
Correct Answer:
D
🗳️
A project team consisting of four team members will be rolling out a
company-wide application to both staff and contractors in a country. To deliver
within strict the time lines, a local company skilled in application deployment
and change management will need to be contracted.
What should the project
manager do to empower the local company?
Correct Answer:
C
🗳️
A project manager is managing a construction project that is facing challenges.
There is schedule overrun, cost overrun, and the client is unhappy with the
specific scope progress.
What should the project manager do first?
Correct Answer:
A
🗳️
In a geographically distributed project team, the project team members continue
to email status reports and update schedules after their weekly meeting
discussions. However, the team is having difficulty tracking the changes and
progress made.
What should the project manager do?
Correct Answer:
C
🗳️
A project manager has been assigned to a project where collaboration with the
business is a critical key factor. The project manager is not sure about which
approach to use. A senior project manager has been assigned to help the project
manager.
What advice should the senior project manager provide?
Correct Answer:
B
🗳️
A project manager is managing a large project. A stakeholder has just discovered
a new risk that has not been identified in earlier stages.
What should the
project manager do?
Correct Answer:
D
🗳️
A Scrum team is analyzing the burndown chart on day four of a 15-day sprint. The
burndown chart is shown below.
What should the team do next?
Correct Answer:
D
🗳️
A project manager is closing a project and preparing to hand it over to the
operations team. During handover, a delayed invoice was submitted with a
higher-than- planned cost against the project work. Consequently, project
handover was delayed and the project's reported completion costs were
increased.
What should the project manager have done to avoid this
situation?
Correct Answer:
D
🗳️
A project manager is assigned to a critical software development project. The
team is using a hybrid approach and has divided development into four sprints.
At the end of sprint three, the project manager discovers that the earned value
(EV) is US$500,000 and the planned value (PV) is US$550,000.
What should the
project manager do?
Correct Answer:
A
🗳️
A project manager is working with a co-located agile project team that has
worked together long enough to be in the performing phase of team development.
An unforeseen event has caused the team to be dispersed and they are now unable
to co-locate.
What should the project manager do to keep the team performing
as effectively as possible?
Correct Answer:
B
🗳️
A project manager is reviewing the requirements of a large program.
Which
requirements should the project team prioritize to avoid getting fines?
Correct Answer:
C
🗳️
During the lessons learned workshop, one stakeholder mentioned that the project
was unsuccessful as it did not deliver the expected business value.
What
should the project manager do to address this concern?
Correct Answer:
B
🗳️
There is a conflict on an agile project about following organizational
processes, many of which do not add any value to the project.
To resolve
this, which one of the following should be regarded with the highest
priority?
Correct Answer:
B
🗳️
A project team is using one of the visual management tools to identify
dependencies. It was identified that domain knowledge from one team needs to be
shared with another team to ensure the continuity of deliverables.
What
should the project manager do?
Correct Answer:
D
🗳️
A team member who is working on a critical project deliverable reported that
their computer is not working. The IT department says that due to a high
workload, they will not be able to provide assistance for 1 week.
How should
the project manager address this situation?
Correct Answer:
C
🗳️
A project manager is leading a team of diverse individuals of all ages. The
working hours for the project were set at the beginning of the project, and all
team members agreed to the hours. However, later in the project, one of the team
members informed the project manager that the previously agreed upon hours no
longer work due to the team member's personal commitments.
What should the
project manager do?
Correct Answer:
A
🗳️
A project manager works in a hierarchical organization. The project team members
are used to being told what to do, and the performance reviews include the
percentage of completion of the allocated tasks. After a conversation with the
sponsor, the project manager realizes that they need to reassign a couple of
tasks to meet the next milestone. This change can be perceived as poor
performance by the current assignees.
What should the project manager do?
Correct Answer:
D
🗳️
A project manager has just been hired to lead a project team in a hybrid
environment. The team is working on a group of critical projects.
What should
the project manager do to ensure the right environment and authority are in
place to effectively deliver the projects?
Correct Answer:
A
🗳️
A building management system (BMS) project is in its commissioning phase and
handover to the operations team will commence soon. However, the project manager
noted that both the project and operation teams are not able to properly operate
the BMS. As a result, there is an increased risk of the project schedule being
delayed.
What should the project manager have done to avoid this
situation?
Correct Answer:
D
🗳️
A team working on a close deployment waits to receive critical information from
the customer. The customer keeps postponing sending the information which is
delaying the deployment.
What should the project manager have done to prevent
the delay?
Correct Answer:
A
🗳️
A project manager is assigned to a new project that will launch the digital
version of a current product. Even though the product is well known, the vision
for its digital version is not clear to the stakeholders.
What should the
project manager do to increase value delivery?
Correct Answer:
C
🗳️
A project manager is managing an internal project that was poorly defined.
Recently, the project manager received several change requests raised by the
organization's upper management.
What should the project manager do
first?
Correct Answer:
D
🗳️
A project's customer is furious. When the customer arrived at the project site,
they discovered that one of their requirements was not met.
What should the
project manager do?
Correct Answer:
B
🗳️
A project manager is evaluating a project and realizes that its earned value
(EV) shows the cost spent is higher than the value delivered. The project
manager then discovers that the team has been adding small features that are not
part of the requirements.
What should the project manager do?
Correct Answer:
D
🗳️
A new law was published about zoning permits for telecom towers. This may cause
cost and schedule overruns for the new network rollout.
What should the
project manager do?
Correct Answer:
D
🗳️
A controller proposed a budget reduction for projects because the majority of
implemented solutions resulted in little returns on investment (ROI) or
operational improvements. The project manager objected and presented project
assets showing all solutions having been demonstrated, accepted, and delivered
within the relevant framework constraints. The project manager suggested that
the issues may stem from the project evaluation and selection processes.
What
was the project manager demonstrating?
Correct Answer:
B
🗳️
Eight highly qualified experts have been assembled to work for a 6-month period
on a specific aspect of an organization's product development process.
How
should the project manager support this team to succeed?
Correct Answer:
C
🗳️
A project manager wants to assign a junior engineer to a new project. In past
projects, the engineer showed initiative to take on complex tasks and solve
problems in innovative ways without any need for encouragement. However, the
engineer declines the project manager's invitation to join the new
project.
What is the most likely reason for the engineer's refusal to work on
the project?
Correct Answer:
D
🗳️
During the execution of a project, a company decides that everybody will need to
take vacation time before the end of the year. This may cause a change in the
project time line.
How should the project manager address the situation?
Correct Answer:
A
🗳️
A project manager identifies an issue between two team members that is affecting
the development of one of the deliverables during the second iteration of a
project.
How should the project manager address this issue to avoid any
impact to the project?
Correct Answer:
D
🗳️
A project team is implementing a hosted system for a third party. Just before
going live, the customer asks the project team to include additional
functionality. The project team identified risks to the delivery date and
informed the project manager that some of the requested functions are in
conflict with the agreed scope.
What should the project manager do?
Correct Answer:
A
🗳️
A state-of-the-art product was delivered at the end of a project life cycle.
However, the customer claims the product was not designed to
specifications.
What should the project manager have done to avoid this
issue?
Correct Answer:
C
🗳️
A project manager has been asked for performance feedback regarding one of the
team members. The project manager would like to gather additional input from the
project team because there are no metrics in place for evaluating employee
performance.
What should the project manager do next?
Correct Answer:
C
🗳️
A new major road project is starting, and the contractor has contractually
committed to submitting regular status reports and participating in integration
meetings.
Halfway through the project life cycle, the contractor stops
participating in meetings and submitting reports, stating these items consume
too much time.
What should the project manager do first?
Correct Answer:
B
🗳️
While finalizing project management plans, a customer provides the project
manager with a new set of quality standards to which the final product must
adhere.
What should the project manager do to ensure a smooth delivery of the
product?
Correct Answer:
D
🗳️
A project manager has been given a critical, 5-day window and is allocated a
maximum of US$100,000 as a contingency reserve. Subsequently, the project
manager drafted a course of action based upon the best available information.
Overall, five actions were required to be completed at a cost of US$20,000 and a
duration of 1 day each. After 3 days of work, the project manager completed two
actions and spent US$80,000.
What should the project manager do next?
Correct Answer:
D
🗳️
A project manager wants to make sure that similar projects in the future use the
project's performance data as a reference. However, the project manager is not
sure how to accomplish this.
What should the project manager do?
Correct Answer:
A
🗳️
During a system demo, a project stakeholder rejects the features completed from
the most recent user stories. According to the stakeholder, the product does not
meet the quality standards required by regulations.
What should the project
manager have done to avoid this?
Correct Answer:
C
🗳️
A project is 70% complete when the project sponsor requests an additional
deliverable.
What should the project manager do first?
Correct Answer:
B
🗳️
A company initiated a departmental transformation project improving the
processes for the organization using a predictive approach. This is a critical
project for the organization and, in the middle of the project, the project
manager noticed that one of the deliverables cannot be produced due to a missing
technical skill.
What should the project manager have done to avoid this?
Correct Answer:
D
🗳️
A project manager is beginning a new project with very diverse team members. The
project manager chose to use consensus building so the team can agree on and be
engaged in how the project will be executed.
How should the project manager
proceed?
Correct Answer:
B
🗳️
A project manager for a software technology project works in a matrixed
organization with virtual teams. Unfortunately, the functional manager informs
the project manager that there may not be any resources available to test the
software.
What should the project manager do next?
Correct Answer:
B
🗳️
A project manager is leading a team of diverse individuals of all ages. The
working hours for the project were set at the beginning of the project, and all
team members agreed to the hours. However, later in the project, one of the team
members informed the project manager that the previously agreed upon hours no
longer work due to the team member's personal commitments.
What should the
project manager do?
Correct Answer:
D
🗳️
A company is implementing a growth strategy by constructing a new production
facility, which will soon move into the operation phase. Although a governance
policy was already in place, the company must comply with new financial
regulations that have been recently implemented. Compliance with the regulations
will cause a major change in project scope.
How should the project manager
respond to this requirement?
Correct Answer:
A
🗳️
A project manager has been assigned to an emergency project that must be
completed within the next few weeks. The project manager realizes this will have
an impact on the local community. As the work is near a school, the project
manager has engaged with them to understand their needs.
How should the
project manager ensure the work continues smoothly?
Correct Answer:
D
🗳️
It is late at night on a weekend when a team member calls the project manager on
the telephone. The team member is crying about the pressures of an upcoming
deadline.
What should the project manager do?
Correct Answer:
B
🗳️
A team is having a hard time completing work due to unclear requirements. They
have not been able to complete an iteration successfully in several
months.
In order to help the team, what should the project leader do?
Correct Answer:
B
🗳️
A project manager for an agile project is concerned that the team has been
losing momentum over the last iterations.
Which two tools should the project
manager use to analyze team performance? (Choose two.)
Correct Answer:
AC
🗳️
A project manager is working with the team to deliver a project in a company
that uses different delivery methods. The project manager is concerned about the
communication channels currently suggested by the project management office
(PMO) because some information is taking too much time to reach the team
members, causing negative consequences for delivery.
How should the project
manager avoid this situation in the future?
Correct Answer:
A
🗳️
A company must implement a new regulation. The government has specified the date
when the regulation will be enforced but has only provided high-level
information on the regulation's requirements. Therefore, changes in definitions
are to be expected due to uncertainty.
Which life cycle should the project
manager use for this project?
Correct Answer:
D
🗳️
A project manager is managing a project that has a new sponsor who is cutting
the budget.
As a servant leader, how should the project manager handle the
budget cuts with the team?
Correct Answer:
B
🗳️
A project manager has completed an assessment of the project team's performance.
Some team members have performed poorly on their assigned tasks.
What should
the project manager do?
Correct Answer:
B
🗳️
An agile team has released the second version of its product, but the feedback
is that the software has many bugs that compromise the user experience.
What
should the project manager do?
Correct Answer:
D
🗳️
A key project stakeholder has started to escalate all issues and main
requirements to the project sponsor. The project manager is concerned about the
team not receiving direct communications from this stakeholder.
Which two
actions should the project manager take to improve the relationship with the
stakeholder? (Choose two.)
Correct Answer:
BE
🗳️
A project manager is leading a multiyear project that involves internal and
external stakeholders. As the project manager begins to gather requirements,
additional business stakeholders express interest in being involved.
Which
three actions should the project manager take to ensure proper stakeholder
involvement? (Choose three.)
Correct Answer:
ABE
🗳️
In the initiating phase of a project, the project manager and team members are
prioritizing the product backlog along with the product owner.
What should
the project manager do next?
Correct Answer:
B
🗳️
A project manager is overseeing a project as part of a program geared toward a
major technology disruption. The team is comprised of brilliant young
professionals who have worked on different projects for the organization in the
past. However, the team complained that they previously experienced a lack of
direction during project execution and are afraid of the same issue in this
project.
Which two actions should the project manager take to ensure that
this issue does not occur in this project? (Choose two.)
Correct Answer:
BE
🗳️
Due to organizational changes, several key stakeholders are replaced by new ones
in the middle of a project. As a result, numerous new requirements are
raised.
What should the project manager do to ensure success of the
project?
Correct Answer:
A
🗳️
One phase of a project took much longer than initially anticipated. The key
stakeholders expressed their concern regarding a potential project
delay.
What should the project manager do?
Correct Answer:
D
🗳️
An agile team is working on a project that will be launched in six countries.
Each country has specific requirements in addition to the base offering. The
estimates indicate it will take six months to develop the base offering and an
additional month to finalize each country's unique requirements. The expected
revenue for the product is the same for each country.
Which release strategy
should the project manager recommend?
Correct Answer:
A
🗳️
A primary stakeholder is unable to join the project status meetings
consistently. The project manager has been communicating with this stakeholder
informally and regularly to ensure that the stakeholder is up to date on the
project. However, the project manager has recently resigned and will not be
meeting with the new project manager prior to departure.
How should the
project manager ensure that the new project manager continues to update this
particular stakeholder?
Correct Answer:
B
🗳️
A project team is implementing an enterprise notification tool with a vendor.
The project manager noticed that this vendor's developer has been reporting the
same status for several weeks in a row. A few days later, the vendor
communicates that the deliverable will not be completed on time due to resource
constraints within their company.
What should the project manager do
next?
Correct Answer:
C
🗳️
A project manager for a software development company faces a number of financial
risks in their project. The project manager needs to frequently check the
strength and efficiency of the risk management process.
What should the
project manager use to accomplish this?
Correct Answer:
D
🗳️
Atypically high-performing team member has started to demonstrate a performance
drop as well as some aggressive behaviors toward other team members in meetings.
The project manager has worked with this individual for many months on this
project and has not seen this type of behavior before.
What should the
project manager do?
Correct Answer:
C
🗳️
In a newly formed project team, one experienced team member is overwhelmed by
the complexity of the tasks and is not happy with the project team.
What
should the project manager do?
Correct Answer:
D
🗳️
A project is being delayed due to a large amount of rework caused by a quality
problem that is impacting the critical path.
What should the project manager
do?
Correct Answer:
D
🗳️
An experienced project manager is managing a multi-million dollar agile project.
The project manager communicates the ground rules to the team, but after 12
iterations, the project manager starts noticing that some team members are not
following the ground rules.
What should the project manager do first to
ensure team adherence to the ground rules?
Correct Answer:
B
🗳️
A project manager has been assigned a low-priority project that includes new
team members with no previous formal project experience. The project team has
requested deadline extensions for the first development increment twice
already.
What should the project manager do to support the team?
Correct Answer:
A
🗳️
A customer has provided excellent feedback on the project. However, a key
project resource is leaving the company.
Which measure should mitigate the
impact of this key resource's departure?
Correct Answer:
A
🗳️
A project manager is working on an enterprise resource planning (ERP) initiative
that contains stakeholders spanning numerous business lines. The project manager
begins to identify, evaluate, and categorize the stakeholder relationships to
the program.
What is the purpose of this process?
Correct Answer:
C
🗳️
A company just started managing a project using an agile approach. Due to this
change, the general manager is worried about the scope definition process for
upcoming projects.
What should the project manager do to ensure the project
scope is completely defined?
Correct Answer:
D
🗳️
A project manager is asked to develop maintenance planning software for a power
plant. A similar project was executed by another department in the organization
that was later closed due to low performance. The project manager is concerned
about the project's performance and wants to take action in advance to ensure
the project succeeds.
What should the project manager do?
Correct Answer:
C
🗳️
A newly formed project team includes team members who have been working in the
company for a long time as well as team members who are new to the company. The
project team members discovered that there is a gap in communication between
these two groups, and they are finding it hard to collaborate with one
another.
What should the project manager do?
Correct Answer:
B
🗳️
A project manager is working for an organization in country A and has been
tasked with opening the first brick-and-mortar store in country B. The sponsor
has identified the city for the store and wants to minimize any potential issues
with the local government.
Which action should the project manager take to
address the sponsor's request?
Correct Answer:
A
🗳️
An equipment vendor will implement a new production line for a client company.
The year-long project will include 2- to 4-month long iterations; however, the
client's project manager has no agile experience.
How should the project
manager ensure that the client is effectively represented in the daily
meetings?
Correct Answer:
B
🗳️
A project manager is working in a company that has several global offices.
During resource planning for a new project, the project manager realizes that
the company requires projects to include team members from different
continents.
What should the project manager do to ensure a successful project
execution?
Correct Answer:
C
🗳️
A business stakeholder for a project is reluctant to accept an agile approach
due to a previous bad experience, and is pushing for a predictive
approach.
What strategy should the project manager use to persuade the
stakeholder to use an agile approach?
Correct Answer:
D
🗳️
A project engineer in country A is complaining about the sample received from
the supplier in country B because the sample is not the correct length. During a
telephone conference, the supplier checked the drawings and insisted that the
measurement was accurate.
What should the project manager do next?
Correct Answer:
B
🗳️
A project manager has team members around the world in many different time
zones. Project work frequently stalls because people in one office need to wait
until another office is awake to have questions answered.
What should the
project manager have done to avoid this?
Correct Answer:
B
🗳️
The project manager is reviewing a project's progress and notices that one of
the risks has become an issue.
What should the project manager do to address
the situation?
Correct Answer:
D
🗳️
A project manager has begun a complex oil refinery project. Although the project
is in the initiation phase, the sponsor keeps asking for concrete dates for the
most important project milestones.
When will the project manager be able to
provide the requested information?
Correct Answer:
A
🗳️
After conducting a performance assessment, the project manager identified that
some gaps still exist.
What should the project manager ensure?
Correct Answer:
B
🗳️
A project is in the execution phase. The client was actively involved in the
early stages but has been less engaged lately. A number of changes to the
requirements have recently been requested.
What should the project manager do
next?
Correct Answer:
A
🗳️
A technician is scheduled to install internet service at the homes of three
remote call center agents who have different working schedules. Their functional
managers arranged time off to allow time for installation and testing. The
carrier sends an email to the project manager stating that one appointment is
delayed for
2 days.
What does the project manager need to do now?
Correct Answer:
C
🗳️
A team member in an agile project informs the project manager they might not be
able to finish an assigned task on time, which could generate an obstacle for
the rest of the team.
What should the project manager do?
Correct Answer:
A
🗳️
A project manager has been assigned to manage multiple agile project teams. The
project manager wants to empower the teams and make them
self-organizing.
What should the project manager do to create a positive
environment?
Correct Answer:
A
🗳️
An agile coach and technical writer for a globally distributed agile team are in
a country with a 9-hour time zone difference from the agile team. The agile
coach and project lead disagree on the timing for the daily standup. The project
lead thinks the standup should be at 10:00 am local time, but the agile coach
and technical writer feel that is an inconvenient time for them.
How does the
project lead ensure adherence to agile practices?
Correct Answer:
C
🗳️
A project manager receives a suggestion from a team member for improving the
product attributes without impacting the schedule or cost. This will add value
to the project and the customer.
What should the project manager do?
Correct Answer:
B
🗳️
During the third iteration of a project, the main sponsor retired from the
company, and a new sponsor was appointed. The new sponsor is not familiar with
the agile approach for project delivery, which leads them to request more
control over the project team.
What should the project manager do?
Correct Answer:
A
🗳️
A medium-sized company has been exploring new marketing tactics with regard to
launching a new product. New product creation is no small task. In the end, it
was too big of an expenditure for the company to undertake.
What should the
project manager do in the future when working on new product projects?
Correct Answer:
B
🗳️
A project manager is managing a few innovation projects with a high level of
uncertainty. The project manager is experiencing challenges with the large
number of change requests issued due to the nature of the project.
What
should the project manager do?
Correct Answer:
C
🗳️
A project manager is starting a new project, and the project team is located in
different countries. The team was going to use a specific tool to hold virtual
meetings. However, that tool is not available in one team member's
country.
How should the project manager deal with this situation?
Correct Answer:
C
🗳️
Halfway through a project, the project sponsor is replaced by another peer who
was not previously engaged in the project. The new project sponsor has rejected
most of the project artifacts, and the team did not get the latest increment
approved on the current iteration. Stakeholders are not feeling confident about
the project outcome.
What should the project manager have done to prevent
this situation?
Correct Answer:
A
🗳️
A regulatory branch of an environmental government agency has recently placed a
ban on the manufacturing of a specified thickness of plastic packaging products.
This ban will take effect in 12 months. The project manager for a startup firm
working in alternative packaging has been monitoring the progress of this law
for a while and, as part of the risk management, has identified new products
that can support a growing customer base.
What should the project manager do
next?
Correct Answer:
D
🗳️
A project manager is part of a balanced matrix project organization. The project
manager will receive all work performance updates directly from the new sourcing
department head who has no time to spare to give the project manager the
information.
What should the project manager do?
Correct Answer:
C
🗳️
A project manager has just been hired by a company without a project management
governance structure. During the kick-off meeting, a key stakeholder emphasizes
the importance of the project meeting the company's strategy, investment, and
compliance requirements.
What should the project manager do?
Correct Answer:
A
🗳️
A third-party supplier demands payment for the services provided for a project.
The agreement was that payment would be made after the organization receives
payment from the client. The third-party supplier lacks the capital to meet
their payroll and has informed the project manager that if they do not receive
payment quickly, they will withdraw team members from the project.
What
should the project manager do?
Correct Answer:
A
🗳️
A project manager is developing the stakeholder register and is having trouble
understanding the motivation of some of the stakeholders.
What should the
project manager do to get this information?
Correct Answer:
D
🗳️
During a project's initiation phase, a lessons learned sharing session was held
with the team from another project. Low construction productivity was discussed
as a potential delay to project completion.
What should the project manager
do next?
Correct Answer:
C
🗳️
A project manager is managing a mobile application development project when one
of the experienced team members starts missing deadlines. The delays will impact
project implementation.
What should the project manager do next?
Correct Answer:
D
🗳️
A project manager is leading a hybrid project. The only available resources that
have experience with agile are not at the project manager's location. The
project has a strict schedule and budget, and the project manager is concerned
about their ability to deliver it.
What should the project manager do?
Correct Answer:
A
🗳️
An agile facilitator has gathered a team for a new project. This team and
facilitator have not yet worked on a project together.
How should the
facilitator proceed?
Correct Answer:
B
🗳️
A project manager has been assigned to lead a software project to generate
savings at an important financial institution. Initially, the duration of the
project was 13 months, but due to various issues during execution, the project
was extended to 16 months. By month 11, the expected savings were exceeded but
not all of the functionalities planned for that date were fulfilled.
How
should the project manager inform the stakeholders of the project's
progress?
Correct Answer:
B
🗳️
A project manager is working on the delivery of a solution that needs to be
deployed to the public quickly. The project team is experienced, the
stakeholders are supporting the delivery, and the customer is
cooperating.
What strategy should the project manager use to ensure on-time
delivery of the solution?
Correct Answer:
C
🗳️
There is frequent conflict between two project team members working on a
project. This has caused a negative impact on the project.
How should the
project manager handle this situation?
Correct Answer:
D
🗳️
A few virtual team members are located in a region that generally has good
internet connectivity. However, they frequently experience connectivity issues
joining team calls during the day.
What should the project manager do?
Correct Answer:
A
🗳️
A company's CEO complains about the frequency of project communications. The CEO
receives five project reports each week by email but does not have enough time
to review them. In addition, the information that the CEO receives is not
relevant in that it does not explain the project status.
What should the
project manager do first?
Correct Answer:
C
🗳️
A project manager finds it challenging to comply with standardized processes for
knowledge transfer. The project teams and stakeholders are scattered around
field sites, the office, and remote locations. In addition, some team members
have limited access to the electronically shared files.
How should the
project manager manage this challenge?
Correct Answer:
A
🗳️
During iteration planning, team A identifies that an important deliverable is
dependent upon a deliverable from team B.
What should the project manager
do?
Correct Answer:
B
🗳️
A large construction project is progressing well as per the project objectives.
The project manager would like to report the project's value to the project
sponsor and seek the next phase of funding closure.
What should the project
manager do?
Correct Answer:
A
🗳️
A project manager is planning a project with multiple work packages. Each work
package has its own defined scope, but funding will be at the project
level.
How should the project manager determine if the allocated resource
budget is sufficient to cover the resource costs of the project?
Correct Answer:
A
🗳️
A project manager is managing a project that is halfway through its execution
phase, and the quality standards of the deliverables were formally
accepted.
However, a government agency has recently introduced new standards
that may significantly impact the project. The deliverables must be changed to
align with the new quality standards.
What should the project manager do?
Correct Answer:
D
🗳️
A project team's performance is being impacted by impeding internal procedures
that are affecting the progress of activities and team autonomy.
What should
the project manager do first to address this situation?
Correct Answer:
D
🗳️
A self-organizing team for a critical project is consistently delivering value
according to their commitments. During a retrospective, the project manager
observed that most of the team members were stressed due to over
commitments.
What should the project manager do?
Correct Answer:
A
🗳️
A project manager received the project charter for a new product. The project is
expected to have two main deliveries: the hardware part that has detailed
specifications already defined, including a sample machine, and the user
interface software that has only a basic specification and a requirement for a
user experience design approach.
Which project management approach should the
project manager use?
Correct Answer:
B
🗳️
An agile team member received certification on a new tool; however, this team
member is complaining that the rest of the team is not using the tool due to
lack of knowledge.
How should the servant leader apply emotional intelligence
to leverage this situation to benefit the project?
Correct Answer:
C
🗳️
A project manager has been assigned to a project after the charter has been
approved. While reviewing the charter with the team, the project manager finds
that some major budget items, necessary for achieving the project outcome, have
been missed.
What should the project manager do next?
Correct Answer:
A
🗳️
A project schedule risk has turned into an issue. The project manager foresees
delays in project execution.
What should the project manager do to resolve
the issue?
Correct Answer:
B
🗳️
A project manager is assigned to a project where a vendor has been engaged to
build a new system. One week before user acceptance testing (UAT) is scheduled,
the vendor informs the project manager that they can only deliver half of the
promised functions by the UAT start date.
What should the project manager do
next?
Correct Answer:
A
🗳️
In a time-critical construction project, a misunderstanding occurred between the
supervisor and the technician. The misunderstanding turned into a major conflict
and the technician has complained to the project manager that they cannot
continue to work under the supervisor any longer. The supervisor cites the
technician's poor performance as the reason for the conflict.
How should the
project manager resolve the problem?
Correct Answer:
A
🗳️
A project is comprised of team members who are not engaged and committed to
project success.
What should the project manager do to address this
situation?
Correct Answer:
B
🗳️
A project manager has been assigned a project to build a new solar farm that
will provide clean energy to a new housing complex. The government has decided
to reduce the tax on renewable energy products starting 1 January. The supplier
has reached out and stated that the order placed for solar panels to be
delivered on
20 December might be delayed until early January. On the other
hand, the project will face similar constraints due to the December
holidays.
What should the project manager do about this risk?
Correct Answer:
C
🗳️
A project manager is assigned to manage a project for a previous client of the
company. The project manager was warned that this client will likely try to add
extra scope to the project without considering the impact of change on time,
cost, quality, and risks.
Which action should the project manager take to
help plan and manage the budget and resources?
Correct Answer:
D
🗳️
A project manager is managing a project with a hybrid approach and has requested
a senior team member to perform a quantitative risk analysis. The team member
responds that they do not have the knowledge to perform such an
analysis.
What should the project manager do?
Correct Answer:
A
🗳️
A senior developer working on a large artificial intelligence (AI) project has
worked hard and shown excellent results. The project manager is very happy with
the developer's contribution and thinks that the developer deserves a
reward.
What should the project manager do?
Correct Answer:
D
🗳️
A global program is being kicked off, and various distributed teams are involved
in delivering the initiative. Besides planning and executing the scope for the
initiative, team interactions must be considered.
How should the project
teams interact in their meetings?
Correct Answer:
A
🗳️
A project manager is part of a global project team and is in charge of managing
the scope defined by their country. There is a clear division regarding which
pieces of the scope should be treated by global and local teams. During the last
sprints, the project manager has been receiving requests that the global team
should handle.
What should the project manager do in this situation?
Correct Answer:
B
🗳️
A company is transitioning projects from a predictive to an agile approach. The
CFO is concerned that one of the agile projects has an important feature for the
financial department that is being delayed for a later iteration.
What should
the project manager do to clarify the situation?
Correct Answer:
D
🗳️
A project manager for a technologically complex engagement reviews the key
project indicators with the main stakeholders on a regular basis. During one of
the meetings, the project sponsor explains that they are using the project
manager's risk register as a way to communicate about the project at the
executive level.
How should the project manager ensure that project risks are
reported accurately in the risk register?
Correct Answer:
B
🗳️
A project manager recently finished a project and started managing a new project
with a different supervisor. As part of the early project activities, the
supervisor from the original project is assigned to the team as a nonsupervisory
resource and immediately begins challenging all decisions made by the current
supervisor.
What should the project manager do to resolve this conflict?
Correct Answer:
D
🗳️
A project manager sent the first communication about the project management plan
to the team. The next day, two field engineers were asking about their roles and
the project schedule.
What should the project manager have done?
Correct Answer:
B
🗳️
A solution designer in an agile team often passes the design information to team
members without any documentation. This has resulted in misunderstandings within
the team.
What should the agile leader do?
Correct Answer:
B
🗳️
A software system is being built for a company. Once the system is in
production, the team would like to collect usage data to evaluate the delivered
value.
Which evaluation practice should the project lead use to obtain
accurate usage data?
Correct Answer:
B
🗳️
A software project using an agile approach is facing quality issues with every
release, generating many production problems.
What should the project manager
do to fix the problem and improve the quality?
Correct Answer:
A
🗳️
A project manager is managing a national rollout for an innovative product in a
regulated environment that is expected to change. The project management
office
(PMO) needs visibility of the regulatory constraints while maintaining
a degree of flexibility.
Which tool can the project manager use?
Correct Answer:
D
🗳️
A project manager is managing a very important business transformation project.
The goal of the project is to extend a desktop application with a mobile
application module. The marketing department believes that a main competitor is
working on a similar product.
Which delivery approach should the project
manager use for this project?
Correct Answer:
C
🗳️
During the implementation phase of a construction project, a key supplier went
bankrupt and cannot supply the contracted material. This issue could affect the
project schedule.
What should the project manager do first?
Correct Answer:
D
🗳️
A project manager for a factory construction project in a small town is
evaluating the necessary actions to engage stakeholders. The local community is
speculating the impact of the facility. There are rumors of job opportunities
and environmental impacts, which are listed on the project risk matrix.
What
should the project manager do with regard to community engagement in this
situation?
Correct Answer:
A
🗳️
A project manager was replaced in the early phases of a new project. The new
project manager discovers that the business team is not supporting the
project.
After discussing these concerns with the team, it is determined that
the project does not have the full support of senior management.
What should
the new project manager do next?
Correct Answer:
C
🗳️
A company has rolled out the latest retail management system, and the project
has been handed over to operations. The operations team finds that many of the
day-to-day requirements are not covered in the system, and support for the
project has limited hours. The project team has dissolved and the contract
resources are no longer working on the project. As a result, the operations team
has been facing numerous customer issues.
What should the project lead have
done initially to avoid this situation?
Correct Answer:
A
🗳️
A project team is transitioning from a predictive to an agile approach. The
project manager is trying to minimize the support issues that the product has
had in production. One particular pain point is the transition to operations,
where the issues usually arise.
What should the project manager do to improve
this scenario?
Correct Answer:
A
🗳️
After signing an agreement with a vendor, the project manager notices that the
vendor is continuously asking for changes on the procurement statement of
work
(SOW). These changes would improve the project outcome.
What should
the project manager do next?
Correct Answer:
C
🗳️
A project manager is performing earned value management (EVM) for a
cross-country pipeline project. The project manager has determined the ratio of
earned value (EV) to actual cost (AC) for the project and has found the
calculated result to be 0.9024.
What does this value mean for the
project?
Correct Answer:
B
🗳️
A customer complains that the user stories released so far contain too much
jargon and do not reflect the expectations of the product.
What should the
project manager do next?
Correct Answer:
C
🗳️
An unforeseen event has shut down public works projects for 4 weeks. Activities
on the critical path will fall behind based on the project schedule.
What
should the project manager do?
Correct Answer:
D
🗳️
During a regular project progress meeting, the CEO informed the project manager
that a major stakeholder has been unaware of recent developments on the project.
The project manager is sure that the stakeholder was duly identified and
classified in the stakeholder register.
Which project document should the
project manager review in order to determine the reason for this issue?
Correct Answer:
D
🗳️
A healthcare organization hired a new compliance specialist to ensure that the
healthcare compliance needs are met. The feedback about the new compliance
specialist from the team was average.
What should the project manager do to
help the new compliance specialist improve?
Correct Answer:
A
🗳️
A company has selected a cross-functional team to develop an innovative digital
product to drive the digital transformation project for the business.
What
should the project manager do to ensure business value is delivered early?
Correct Answer:
C
🗳️
A company that uses a predictive approach and operates in a highly regulated
market is losing profitability because its product life cycle is taking longer
than those of its competitors. A new project manager has been hired to change
this scenario.
What approach should the project manager propose?
Correct Answer:
D
🗳️
A company is using an agile approach to launch a new product. In the second
sprint, the team encounters a technical problem they have never faced
before.
What should the project manager do?
Correct Answer:
C
🗳️
A project manager assigned team members to work in pairs on a large amount of
technical reports. At times, the project manager noticed that important
information was not shared properly among the team. This has caused delivery
delays and, ultimately, the failure to complete the project.
What is the root
cause of this issue?
Correct Answer:
A
🗳️
A key stakeholder has recently started in a company and has been assigned to a
hybrid project. Although very experienced in their domain, the stakeholder has
only been exposed to predictive project approaches.
What should the project
manager do?
Correct Answer:
C
🗳️
A senior manager attends one of the project review meetings and expresses
concern that the project will not meet the quality standards.
What should the
project manager do?
Correct Answer:
C
🗳️
Two team members were recently released from a project because the customer
reduced the budget. However, the agile team is still receiving the same, if not
more, work requirements as before.
How should the agile project leader
resolve this situation?
Correct Answer:
D
🗳️
An IT project manager for a project that is 50% complete learns that a critical
team member plans to relocate to another country soon. The team member is needed
for the remainder of the project.
How should the project manager improve team
dynamics?
Correct Answer:
D
🗳️
A product development team has team members located in four different countries.
A senior manager is assigned the task of recruiting a project manager to manage
this project and the virtual team.
Which skill is required for a project
manager to successfully manage this team?
Correct Answer:
A
🗳️
A senior project manager is working for a company that is not yet making a
profit. However, the company has many innovative projects in development. Most
of the project time lines have slipped, and the staff is overwhelmed.
What
should the project manager do to help the company meet their financial
objectives?
Correct Answer:
A
🗳️
A project manager is assigned to a building construction project. The project
manager has taken an agile course and wants to use agile practices in the
project.
What should the project manager do?
Correct Answer:
A
🗳️
During project execution, a global project team was using a video conferencing
tool to support the daily meetings. However, during these meetings, only a few
team members were actively participating. As a result, lots of misunderstandings
occurred.
What should the project manager do to address this issue?
Correct Answer:
A
🗳️
A company has a transformation project in progress. During a planning session,
several stakeholders are in constant disagreement and often use personal
arguments to support their position. Team members are getting frustrated with
the situation.
What should the project manager have done to avoid this
situation?
Correct Answer:
A
🗳️
While monitoring a project at a work site, the project manager notices that the
site team's work breaks have increased by a few minutes every week.
How
should the project manager approach this?
Correct Answer:
C
🗳️
A project manager is working on a construction project. The company owner asks
the project manager to provide cost estimates for the new decoration project
within 4 hours.
How will the project manager be able to complete this
task?
Correct Answer:
B
🗳️
DRAG DROP -
A company has created a cross-functional team to drive the
digital transformation project for the business. The team is expected to deliver
the minimum viable product (MVP) that addresses market need in the shortest
possible time.
Match the roles for the team on the left to their
corresponding responsibilities on the right.
Select and Place:
Correct Answer:
A project is approaching successful completion, and all stakeholders are really
proud of the achieved results. The project management office (PMO) recommends
the project manager to lead the next similar project.
What should the project
manager do next?
Correct Answer:
A
🗳️
In order to increase a project's profit margin, the project manager and subject
matter experts (SMEs) agreed to select the oldest model of a specific machine
available in the market. When the machine reached its destination country, it
was blocked by customs authorities who restricted the import of this machine
model.
What should the project manager have done to prevent this from
happening?
Correct Answer:
C
🗳️
A project is behind schedule because of a delayed equipment installation. This
is affecting many other activities. The manager responsible for the equipment
delivery notified the project manager that there is a capacity issue for the
team doing the installation.
What should the project manager have done to
prevent this situation from happening?
Correct Answer:
C
🗳️
The scope of a project is to replace the street signs within a 10-km radius. The
client does not want to sign the project closure report if the radius is not
extended by 1 km, to be aligned with the council's development plan.
What
should the project manager do?
Correct Answer:
D
🗳️
A company has started developing a new product. During execution the project
team notices that another competitor has launched a product with very similar
functionalities and a cheaper market price.
What should have been done
differently to avoid this scenario?
Correct Answer:
A
🗳️
An organization is about to start a multiphased project. Due to strict
regulations, some of the phases must be completely planned in advance. However,
other phases allow for more flexibility and experimentation on scope and
schedule. The sponsor wants to pursue the project objectives as planned, but
also wants to accommodate new information and changes as the project
progresses.
Which project management approach should the project manager
select for this project?
Correct Answer:
A
🗳️
A project manager is leading an innovation project that is facing a lot of risks
due to a high level of uncertainty. What strategy should the project manager use
to manage these risks using an agile approach?
Correct Answer:
D
🗳️
A laboratory is launching a new product, defined to be executed in eight
iterations with a fixed release date. At the beginning of the second iteration,
the project manager realizes that a significant regulatory feature is missing in
the project backlog.
What should the project manager do?
Correct Answer:
A
🗳️
A senior vice president requested the creation of more agile teams to run
projects of varying lengths and complexities in parallel with each other. This
will impact the amount of time the project managers will be able to dedicate to
each project. The project managers typically dedicate 50% of their time to
projects regardless of their complexity.
What should the project manager do
as a servant leader to help achieve this transformation?
Correct Answer:
C
🗳️
A project manager is in a cross-functional agile team. The project manager has
been assigned a software project with multiple features that will take the team
about a year to complete. The CEO is insisting that the solution needs to meet
business goals for the year end, which is due in 6 months.
What should the
project manager do to align stakeholders' needs and expectations?
Correct Answer:
A
🗳️
A project manager is managing a project to deploy new software to 200 end users.
During the implementation, there is a missed process that caused some of the
users to lose their computer data.
What should the project manager do
first?
Correct Answer:
A
🗳️
A project manager is assigned to a major construction project. The project is
critical to the city's population, and especially to the local government
official who committed to delivering the project on time as an election promise.
A new project sponsor has been assigned and wants to include aspects that the
previous project sponsor did not support.
What should the project manager do
next?
Correct Answer:
A
🗳️
In an agile team, some of the team members are coming forward to ask for more
autonomy on the project.
What should the project manager do in this
situation?
Correct Answer:
B
🗳️
A project had scheduling delays, which necessitated the team to work overtime to
meet critical milestones. This led to some misunderstandings among team members.
The project sponsor has allocated a monetary award.
How should the project
manager utilize the award?
Correct Answer:
A
🗳️
A company is conducting a digital transformation project that has a hard
deadline. The marketing team wants to combine this implementation with a new
product, and the newly assigned project manager is not aware of all the
dependencies.
Using a hybrid approach, what should the project manager do to
ensure the dependencies are taken into consideration?
Correct Answer:
D
🗳️
During an agile project, a project manager lost one of the resources, and at the
same time, uncovered new requirements, which were added to the backlog. What
should the project manager do next?
Correct Answer:
A
🗳️
An agile project will be delivered to a client based on a fixed price in
cryptocurrency. Due to the volatility of cryptocurrency, both parties have
agreed to adjust the scope to the value of the cryptocurrency at the end of
every iteration and halt the project when the agreed price is reached.
Which
approach should be used in this situation?
Correct Answer:
B
🗳️
A project is about to start. The project manager has found that the client does
not have an appropriate knowledge management system and does not have a
requirement for it.
What should the project manager do?
Correct Answer:
D
🗳️
A team has individual daily start times for each team member. Sometimes the
overlap between team member working hours is short. During those times, the
interactions and work as a team are reduced and ineffective.
What should the
project manager do?
Correct Answer:
C
🗳️
A project team consisting of various professionals of different nationalities is
struggling to achieve their project deliverables. What should the project
manager do?
Correct Answer:
A
🗳️
An organization is struggling to start an important project. The project manager
has identified that the scope definition is the main item preventing the project
from starting. Although most of the scope items are defined and agreed upon
among the stakeholders, there are a few items that are hard to grasp and very
complex to define at this stage.
What should the project manager do?
Correct Answer:
A
🗳️
A project is ending its fifth out of six iterations. During the iteration
review, a customer adds a new regulatory feature that exceeds the capacity of
the remaining iteration.
What should the project lead do?
Correct Answer:
C
🗳️
A project manager at a large corporation has been assigned to oversee a customer
experience project. Within the project, customer satisfaction is a big issue and
there are many unresolved customer queries on a daily basis. The project manager
has been informed that the customer service team is overwhelmed with these
unresolved queries.
Which two actions should the project manager take to
correct this problem? (Choose two.)
Correct Answer:
BC
🗳️
During the execution phase of a project, a new department has been created in
the company. The manager of this department has requested to be involved in the
regular project communications and reporting cycles.
What should the project
manager do?
Correct Answer:
C
🗳️
Close to the end of a project, a customer claims that some deliverables have not
been met and starts initiating change requests.
What should the project
manager do next?
Correct Answer:
A
🗳️
A project has met the agreed-upon product requirements and is closing. There is
time remaining in the schedule and excess budget. The resources are not yet
scheduled to move to other projects. Several product champions want to continue
adding functionality to the product.
What should the project manager do?
Correct Answer:
C
🗳️
A company wants to be a pioneer in its industry and has announced the launch
date of a new innovative product. After the first sprint planning, the team
realizes that it is not possible to deliver all the features in the required
time.
What should the project manager do to ensure success?
Correct Answer:
C
🗳️
An agile project is running its third iteration with a duration of 2 weeks. A
new operations director, who only has a predictive background, started working
at the company. In the first meeting with the project manager, the director
demands a weekly project status report.
What should the project manager
do?
Correct Answer:
C
🗳️
Several components of an expensive manufacturing project have been returned by
the customer. The customer is complaining that the quality of the components is
poor and is concerned that, as a result, their products will be returned due to
quality issues. The project manager is certain that quality has been
maintained.
How should the project manager communicate with the customer to
help assure them that the project has produced quality products?
Correct Answer:
D
🗳️
A company is working on a project to develop an integration of their existing
systems. There are known issues in production.
What should the project
manager do?
Correct Answer:
A
🗳️
A company changed the product owner on an existing project. The new product
owner has less knowledge of the product than everybody else on the team. Due to
the product owner's lack of knowledge, the team does not consider the opinions
of the product owner seriously and mostly relies on the project manager's
opinion.
What should the project manager do?
Correct Answer:
B
🗳️
A mid-size capital project has shared resources from the company's contract
department. During the execution phase, the project team observed a delay in
contracting. After communicating with the contract department, the project
manager found the contract team is prioritizing other contracting jobs because
they are not part of the project team.
What should the project manager do
first in this situation?
Correct Answer:
B
🗳️
A team shared a complaint regarding the scrum master during the last sprint
review. The team expressed that they were delayed because the scrum master did
not remove impediments, such as scheduling some meetings with external teams and
obtaining a room to work collaboratively, among other critical blockers.
What
should the project manager do?
Correct Answer:
B
🗳️
A project manager is leading a global project with resources spread out in
different locations. The stakeholders have different interpretations of the
requirements.
The project manager is concerned about scope creep.
Which
action should the project manager take to control the scope?
Correct Answer:
D
🗳️
During a kick-off meeting, the project manager notices that one of the
stakeholders responsible for providing key information to the team has a low
level of participation. This stakeholder believes that there will be no benefit
from implementing the project. The project manager realizes that this could be a
high risk for the project.
Which action should the project manager take?
Correct Answer:
A
🗳️
A project manager is working on an agile project that is within the scope of a
recently announced corporate audit. The project manager was appointed to attend
the first meeting with the auditors scheduled for the following week.
What
should the project manager do to prepare for the audit?
Correct Answer:
B
🗳️
A development team is struggling to find design documentation for the upcoming
sprint. Prior to leaving for vacation, the product owner communicated that the
documentation had been uploaded to the project file repository.
What should
the project manager do to address this issue?
Correct Answer:
B
🗳️
At a project meeting, a business analyst requires input from a marketing
consultant to continue working on a task. The business analyst has tried to
contact the consultant but has been told that the consultant does not have the
time to discuss the project.
What should the project manager do to move the
project forward?
Correct Answer:
C
🗳️
A company is starting a critical project with a strict deadline. During the
first planning meeting, the team realizes that the list of requirements has too
many items to allow on-time delivery.
What should the project manager do
first?
Correct Answer:
D
🗳️
A project manager is working on a complex project with a high degree of
change.
What strategy should the project manager use to ensure a successful
project completion?
Correct Answer:
C
🗳️
A project manager is leading a hybrid project funded by a time and materials
(T&M) agreement. The project was completed, and the client accepted the delivery
of the product. One week later, the client asked the project manager to fix two
defects they found in the product. The project manager responded with an
estimate of time and money and asked the client to confirm this. The client
disagreed and insisted that the work should be done for free because it is a
defect in the product.
What should the project manager have done to prevent
this?
Correct Answer:
D
🗳️
A project team has established contracts for purchasing vehicles and
construction services. In the middle of project execution, the team learns that
the vehicle supplier cannot deliver the vehicles. There is not enough time to
find a new supplier without delaying the project.
Which action should the
project manager take to procure the vehicles?
Correct Answer:
C
🗳️
When a project is in its final stage, the project manager will request from the
team to prepare a delivery acceptance document.
What is the importance of
this document to the project manager?
Correct Answer:
C
🗳️
A project manager is leading a project that has a dependency on the client's
vendor management system for critical requirements. The vendor management team
will not derive any benefits from the project. However, the project requires
support from the vendor management head.
What should the project manager do
next?
Correct Answer:
C
🗳️
A subject matter expert (SME) external to the project team provides a suggestion
that will save the project delivery time. This SME has available time to support
the project, but was not planned to be involved in the current agile
iteration.
What should the project manager do?
Correct Answer:
B
🗳️
During a project, the project manager finds an opportunity to reduce the project
cost by completing a deliverable ahead of schedule with a minimal impact on
project resources. However, the client has only been focused on the next
milestone.
How should the project manager approach this situation?
Correct Answer:
C
🗳️
A healthcare company is in the process of deploying an innovative healthcare
solution globally. The project team has completed a limited release. The
stakeholders have raised concerns about global healthcare guidelines and
risks.
What should the project manager do next?
Correct Answer:
C
🗳️
A project team is working on the design of a solution for a complex project. Due
to a lack of clarity of the customer's requirements, daily meetings were agreed
upon between the team and the customer. There are a few external contractors in
the project who do not agree with this idea as they feel it is a waste of
time.
What should the project manager do?
Correct Answer:
A
🗳️
A project is ready to start, and resources are allocated. The development
manager then informs the project manager that a critical resource is no longer
available due to a family emergency. The development manager indicates that all
other developers have been assigned to other projects, and there is no capacity
for any developer to take on additional work.
What should the project manager
do next to fulfill this resource need?
Correct Answer:
A
🗳️
During the sprint planning of a project, the team members have a disagreement
about the comparative size of the backlog items and if they would fit into the
next sprint.
Considering a hybrid approach, what should the project manager
do?
Correct Answer:
C
🗳️
An agile project manager notices that one of the team members is developing
extensive knowledge in a specific matter. Other team members are likely to
require this knowledge in the future.
What should the agile project manager
do?
Correct Answer:
B
🗳️
During daily team standup meetings, team members constantly ask about which
tasks they should focus on first.
How should the project manager ensure the
team is fully productive?
Correct Answer:
D
🗳️
A project manager is leading an automation project. The project team is
colocated and includes people from both the technical and business units. The
project manager discovers that personal differences and work styles are
affecting the project negatively.
How should the project manager address
this?
Correct Answer:
D
🗳️
A facility extension project is in the execution stage. There is a project
activity to connect the power of all new equipment to an existing facility,
Point A, which requires a significant cable length. The construction team found
that the power could be connected to Point B and save money.
What should the
project manager do next?
Correct Answer:
A
🗳️
A project manager is working on multiple building construction projects using a
predictive project management approach. Senior leadership within the
organization is promoting the inclusion of more agile practices into the current
project methodologies. The project sponsor now wants the projects to use more
agile methodologies.
Before mandating any agile methods to be used in a
project, what should the project manager do first?
Correct Answer:
D
🗳️
A local company is developing a new product and, for the first time, using a
remote team for the programming tasks of features. The design for the product
comes from the local team. During the third sprint review, the product owner has
concerns about the project's outcomes. The remote development team is
complaining that they do not clearly understand the requirements conveyed in the
daily standup meetings.
How should the project manager address this
situation?
Correct Answer:
A
🗳️
A project team created user stories after understanding the customer
requirements. As the project progresses, the project manager observes that there
are too many change requests. The team feels that the outcomes they are working
on are not aligned with the customer requirements.
What should the project
manager do?
Correct Answer:
B
🗳️
A project manager is managing a project with team members who are working all
over the globe. The project manager notices that each team member's deliverables
do not meet the requirements.
What should the project manager do first?
Correct Answer:
B
🗳️
A project manager is leading a project to develop accounting software for a
trading firm. As the outcomes are being delivered, a new risk is identified
regarding an indirect tax regulation that is being changed by the government in
the next 6 months. This risk will have a significant impact on the project
outcomes.
What should the project manager do next?
Correct Answer:
C
🗳️
An oil and gas project started without having acquired full funding for the
project. The remaining funds were to be acquired during project execution. The
acquisition of the remaining funds was delayed several months, resulting in a
suspension of work by all contractors.
What should the project manager have
done to prevent this from happening?
Correct Answer:
B
🗳️
A project manager entered into a contract with a vendor to build a new system.
During the acceptance test stage, the project manager noticed that the system
quality was not satisfactory.
How should the project manager support their
claim to the vendor?
Correct Answer:
A
🗳️
A project manager agreed to a team member's request to have an alternative
working schedule whereby they begin working at 12:00 p.m. each day. This
arrangement has worked well for the project, but has recently been scrutinized
by members from other project teams because the company's core working hours
begin at 9:00 a.m.
What should the project manager have done to prevent this
situation?
Correct Answer:
C
🗳️
The project sponsor reports that a key stakeholder is complaining about
performance differences in the metrics reported by the project manager, which
gives the impression that the project is out of control. The project manager has
been providing the project's status according to the agreed-upon communications
management plan. This key stakeholder, however, seldom attends the status report
meetings.
What should the project manager do first to address this
situation?
Correct Answer:
A
🗳️
A team has had issues with behavior on an ongoing project, which is causing
conflicts. As a result, the team is losing momentum and falling behind in its
sprints.
How should the project manager handle this situation?
Correct Answer:
C
🗳️
The change control board (CCB) has approved a change request to add a new
component within a product. The operations manager discovers the change after
its approval and complains that the implementation of the change will cause
significant disruption to the production line.
What should the project
manager do first?
Correct Answer:
D
🗳️
A project manager is leading a fast-moving project with strict deadlines and
minimal time to deliver each milestone. The project manager discovers that one
of the remote team members, who puts a lot of effort into delivering the
project, has confided in an on-site team member. The remote team member feels
they are not being adequately rewarded and recognized for their job.
What
should the project manager do?
Correct Answer:
D
🗳️
In a financial company, a strategic project has been planned to use a predictive
approach. During project planning, the product leader requests that milestones
be submitted for review. There is a defined scope and an established deadline to
conclude the project.
What should the project manager do first to meet the
product leader's expectations?
Correct Answer:
C
🗳️
A project team is preparing a report for the stakeholders. The team gathers and
collates a large amount of data to be included in the status report.
What
should the project manager do next?
Correct Answer:
D
🗳️
A project manager received a request to add features and functions to the
project after the scope had already been established.
What should the project
manager do?
Correct Answer:
D
🗳️
A project manager has expertise in the technical domain. The project manager
frequently demonstrates unacceptable behavior toward other team members;
however, when confronted, the project manager denies this behavior.
What is
the reason for the project manager's behavior?
Correct Answer:
B
🗳️
A project team member, who is inexperienced in system development work is not
performing well. Currently, there are no other staff members available who are
qualified to complete the work.
What should the project manager do?
Correct Answer:
A
🗳️
A newly commissioned project has had trouble recruiting team members because the
turnover rate is high. The human resource (HR) manager has conducted several
exit interviews. Many team members have expressed that the project manager has
inadequate relationship management competencies. The project manager explains
that the exiting team members were lazy.
What should the project manager do
to prevent this high turnover rate from continuing?
Correct Answer:
C
🗳️
An enthusiastic, newly hired vice-president has been assigned as the product
owner for a digital transformation project. The project manager advises the
product owner that some of the functional requirements are not aligned with the
chief information technology officer's (CTO) strategy. The product owner tells
the project manager that the CTO is not part of the project and should not be
engaged at this moment.
What should the project manager do?
Correct Answer:
B
🗳️
A startup company has just appointed a CEO that has no prior project experience.
The CEO wants to execute projects with their own resources and has appointed a
project manager.
What should the project manager recommend that the CEO do
first?
Correct Answer:
C
🗳️
A business transformation project has a four-phase delivery plan. The project
team has successfully delivered one phase of the project.
To further enhance
team performance and empower team members, which two actions should the project
manager take? (Choose two.)
Correct Answer:
DE
🗳️
A project team was hired to perform on-site duties, but there were unexpected
circumstances that required the entire team to work remotely. Some team members
returned to their hometowns, and they are now requesting reimbursement for
operational expenditures.
What should the project manager do?
Correct Answer:
D
🗳️
An organization is adopting an agile mindset. On the first agile project, the
project manager faced an issue because the team was unable to make decisions on
time.
What should the project manager do to address the problem?
Correct Answer:
A
🗳️
A project manager is working on a financial system implementation project for a
government company. One of the key stakeholders, who uses predictive approaches,
does not like virtual tools such as chats, task trackers, and so forth. They
prefer email, telephone calls, and face-to-face meetings.
How should the
project manager approach this situation?
Correct Answer:
B
🗳️
A team member has experienced personal conflicts on past projects, making them
nervous about working on the current project. The project manager knows this
team member could add value to the project.
What should the project manager
do to get the most value from this team member?
Correct Answer:
C
🗳️
During project initiation meetings, the project manager of a 9-month project
states that a specific task would be out of schedule. At the project kick-off
meeting, a key project stakeholder strongly objects, stating that this task is
the key value of the project and should be completed on time.
What should the
project manager do to reduce the chances of having a strong rejection from
stakeholders during the project initiation stage?
Correct Answer:
C
🗳️
On a project with multiple international locations, a trend for delays has been
flagged. When looking into the issue, the project manager realized that some of
the key activities were scheduled over the holiday periods in the overseas
offices.
What should the project manager do next?
Correct Answer:
D
🗳️
A new team member on a self-organizing team is finding it difficult to deliver
due to the new technology being used in the project.
What should the project
manager do in this situation?
Correct Answer:
B
🗳️
A project manager is managing a project that requires specialized architecture
services. This project was identified as a high risk for the organization. The
project manager works with an external architect who is highly specialized.
However, the architect will soon resign because they accepted an offer from
another firm.
What should the project manager do next?
Correct Answer:
A
🗳️
A project manager is working on a multinational project that has more than 100
stakeholders. The project manager is concerned about the appropriate stakeholder
participation and involvement level required for successful project
delivery.
What should the project manager do?
Correct Answer:
C
🗳️
A new engineer was assigned to a project. Although the engineer has adequate
skills for the job, they always wait for authorization from the project manager
before acting.
What should the project manager do?
Correct Answer:
B
🗳️
A senior project manager has included a junior project manager as part of the
project team. During a coaching session, the junior project manager asks the
senior project manager how to be efficient and reduce rework.
How should the
senior project manager respond?
Correct Answer:
A
🗳️
An agile team is working on a 2-week sprint to deliver business value. About 1
week after the sprint starts, the team members do not feel confident about the
product increment they are building. They do not want to wait until the end of
the sprint and want to validate the product increment with the product owner
now.
What should the project manager do to mitigate this risk?
Correct Answer:
B
🗳️
An agile team has completed five sprints. The final product is expected to be
delivered in another three sprints. The project manager receives a call from the
technical resource manager that one of the developers must take leave for the
next 4 weeks, with no temporary replacement available. This is going to
significantly impact the deliverable.
What should the project manager do?
Correct Answer:
D
🗳️
A project lead is working on an agile project to build the team's vision,
including the decision-making process. It was decided that the team will vote on
items, and if 90% of the team agrees on a decision, then it will be carried
forward. At the very first technical design meeting, the team makes a decision
that the project lead strongly disagrees with.
How should the project lead
proceed?
Correct Answer:
C
🗳️
A project manager is newly appointed to lead a project team that will be working
remotely. The project manager decided to use a set of tools that worked well for
previous projects. However, a few team members are not happy with this
plan.
What should the project manager have done to avoid this?
Correct Answer:
B
🗳️
In the daily check-in meeting, a team member informs the project team that the
licenses for one of the components that will be used will expire in a couple of
months. The licensing cost is significant.
What should the project manager do
next?
Correct Answer:
A
🗳️
A project manager leads a development project for a mobile chatting application.
One of the experienced developers constantly creates conflicts with the other
team members. As a result, the other team members are refusing to work with the
developer. Since the developer is a high performer, the project goals may be
negatively impacted if they leave the team.
What should the project manager
do in this situation?
Correct Answer:
B
🗳️
A project manager is leading a strategic and competitive advantage project for a
healthcare organization that is in its testing phase. The team has been working
on this project for 6 months, and the morale of the team is low due to the
schedule.
What can the project manager do to motivate the team?
Correct Answer:
D
🗳️
A project manager starts to receive emails from different stakeholders
requesting information about the project status.
What should the project
manager do to avoid this in the future?
Correct Answer:
B
🗳️
A project manager is working as a servant leader for a pilot project to adopt
agile practices. After three sprints, the team demos the product to the main
stakeholders, but receives negative feedback about the product's features. The
team feels that all the features met the acceptance criteria defined by the
product owner and does not understand what went wrong.
How should the project
manager mitigate the product rejection?
Correct Answer:
B
🗳️
A project team has installed software for the client, passed the knowledge to
operations, sent the final report, and celebrated. Then 1 week later, the client
sends a list of requirements that have not been met. The client is requesting to
fix the issues quickly and within the initial budget.
What should the project
manager have done to prevent this from happening?
Correct Answer:
A
🗳️
A project that is using an incremental approach has colocated team members and
is using a kanban board to visualize the work in progress (WIP). A key external
stakeholder requests that all project activities be placed on hold until a
status report is distributed.
What should the project manager have done to
avoid this situation?
Correct Answer:
D
🗳️
A high-performing team is involved in a project with a new domain. The team is
unable to deliver as expected.
What should the project manager do?
Correct Answer:
A
🗳️
During a project meeting, the project manager expressed the importance of
delivering reports on time. These individual reports will be consolidated into a
single report. One of the team member's reports was not delivered on time and
therefore the report could not be integrated with the other reports. This
demonstrates a lack of teamwork and impacts project success.
What should the
project manager do to resolve this issue?
Correct Answer:
B
🗳️
A project is starting its second iteration out of six. During the daily meeting,
a team member asks for help. In order to finish a deliverable, an approval from
the design department will be needed.
What should the project manager do?
Correct Answer:
A
🗳️
A project manager has been assigned to lead an IT project to store information
on sold lottery tickets. During the project execution, a failure in the system
caused
10 numbers to be sold two times. This happened during the month of
greatest demand because the prize was the highest of the year. The project team
is concerned that one of those tickets could be the winner.
What should the
project manager do first?
Correct Answer:
C
🗳️
A project manager is working on an agile project in a changing business
environment. The project sponsor is worried about benefits realization and asks
the project manager to pay attention to changes that can affect the
project.
Which action should the project manager take to identify changes
that may affect the product?
Correct Answer:
C
🗳️
A project manager is working on a major construction project. Part of the
agreed-upon plan was to use a cloud-based system with a server that runs on
high- speed internet service since most of the team members work virtually. The
company needs to reduce operating costs as much as possible and management
insists that the project will now use a system running on a conventional dial-up
service.
What should the project manager do next?
Correct Answer:
B
🗳️
In a geographically distributed team, a developer continues to delay a coding
activity. This activity is on the critical path. The project manager found out
that the delay is due to the developer's lack of understanding of the customer
requirements shared by the off-site team.
What should the project manager
do?
Correct Answer:
C
🗳️
A project scope statement has been approved, and the project manager and core
team have been assigned to the project. Suddenly, the project manager takes a
temporary leave of absence due to a medical emergency. While the project manager
is on leave, the team develops the project schedule. When the project manager
returns, a detailed schedule is almost complete.
What should the project
manager do?
Correct Answer:
A
🗳️
A project manager manages a bridge construction project. The project manager has
received a major change request from a regulatory stakeholder to add one branch
of the bridge to the engineering design. The project manager prepared a change
request, which was reviewed and accepted by the change control
board
(CCB).
What should the project manager do now?
Correct Answer:
A
🗳️
A project is near completion but it is behind schedule. The contingency budget
has already being used, although the remaining budget should be enough to
complete the project. The only subject matter expert (SME) assigned to the
project has been asked by their manager to solve a problem in the operations
department.
What should the project manager do?
Correct Answer:
D
🗳️
A vendor has manufactured a complex product. During a factory acceptance test,
several deficiencies were identified. Product delivery is on the critical path,
and any delay would impact project completion.
What should the project
manager do?
Correct Answer:
C
🗳️
A project manager assigned to an education project needs to train a workforce in
application development. The customer is responsible for providing the training
center, and the deadline to start the first training is in 2 weeks. The customer
calls to say that the center will not be available in 2 weeks due to some
unforeseen problems.
What should the project manager do next?
Correct Answer:
C
🗳️
Knowledge sharing has been a key priority for a complex technological project
with a large number of team members. During the project execution phase, the
project manager receives numerous complaints from all team members that they are
overloaded with knowledge-sharing emails, which contain useful information but
are unmanageable due to the high volume.
What should the project manager do
to solve this problem?
Correct Answer:
B
🗳️
A project manager is assigned to a technical research project. The project team
has already been assigned, and the main subject matter expert (SME) sends the
project manager a list of the technical skills required for the execution of
this project.
What should the project manager do next?
Correct Answer:
C
🗳️
A client wants to create an innovative software for the travel industry using an
agile approach. A project manager from the company was assigned to work on the
details and estimates as requested by the client.
What should the project
manager do before sending the information to the client?
Correct Answer:
D
🗳️
According to this burnup chart for the last 7-day sprint, what should the
project lead address with the product owner and team?
Correct Answer:
B
🗳️
After the merger of two large companies, a project manager is assigned to a
project. The company hires a consultant to ensure best practices are being used
in information security. During an iteration, the consultant requests changes to
a software component, claiming that it is not meeting market
requirements.
What should the project manager do?
Correct Answer:
B
🗳️
A project manager is managing the scope of the project and creating a work
breakdown structure (WBS) with the team members.
How should the project
manager organize the WBS?
Correct Answer:
D
🗳️
Two members of a new project team disagree on the best approach to solve a
problem. The conflict has been going on for 1 week. The two members are tense
around each other and are taking everything personally.
What should the
project manager do?
Correct Answer:
A
🗳️
A project to construct an electricity generation plant is on site near a nature
reserve. An environmental activist group is questioning the need for the
project. The customer has informed the project manager to disregard the group as
they are not in support of the project.
What should the project manager do
next?
Correct Answer:
B
🗳️
A project manager is leading a project that is in the execution phase. Due to a
company reorganization, some key project team members are likely to leave the
project.
What should the project manager do next?
Correct Answer:
D
🗳️
In the past year, a company paid US$60,000 to an external subcontractor for an
ongoing project. The project manager has been asked to evaluate if the project
can be delivered more cost effectively this year by using internal labor. The
project manager used an optimistic term of 4 months, a pessimistic term of 6
months, and a most expected term of 5 months, and has concluded that the service
can be delivered with the following resources:
✑ Two engineers (monthly
salary of US$700 each)
✑ One project manager (monthly salary of
US$1,600)
✑ Additional estimated monthly expenses of US$2,000
The project
manager used the program evaluation and review technique (PERT) to calculate the
savings if the project is delivered with in-house resources.
How much money
will the project manager estimate the company can save?
Correct Answer:
A
🗳️
A project is ready to deliver the first batch of the product when a quality
control check rejects the product as unfit for delivery. The root cause analysis
(RCA) shows that a component added as part of the latest change request was not
tested throughout the development cycle.
What should the project manager do
next?
Correct Answer:
A
🗳️
A project manager has been assigned with initiating a large project to deliver
complex equipment. Part of the project will be the result of a long research
process, but once this is completed, the other part of the project must be
incrementally delivered to the customer.
Which approach should the project
manager choose for this project?
Correct Answer:
B
🗳️
A project team strongly encourages the project manager to purchase an
application that will significantly reduce work time. Without the application,
the deadline might be missed. However, the purchase will impact the project
cost. The sponsor would like to explore a less expensive application that will
save the team's time.
What should the project manager do?
Correct Answer:
B
🗳️
A project manager is leading an engineering project. The project manager must
obtain some certifications before mass production, which is scheduled in 3
months. The certification process will require at least 6 months.
What should
the project manager do next?
Correct Answer:
B
🗳️
In the middle of the execution phase for a big project, a new stakeholder who
was unfamiliar with the project joined the board of directors and is influencing
the decisions made in the project. This change is impacting the project's
progress.
What should the project manager do first?
Correct Answer:
C
🗳️
During an iteration review session, some product features are at risk of being
canceled due to high operational costs when the product is launched into a
production environment.
What type of analysis should the project lead have
conducted to avoid this situation?
Correct Answer:
B
🗳️
A project to build a new energy plant was just completed. However, a few days
before operation of the plant, the local community protested and closed access
to the plant. They argue that an important natural reserve was impacted and
prior consultation was not done by the project team.
What should the project
manager verify first?
Correct Answer:
A
🗳️
A project manager is using a subcontractor for mobile application development.
When the project team tests the application, they realize it does not comply
with the new company user-interface standards. Even though these new standards
were not included in the statement of work (SOW), the subcontractor agrees to
the additional scope as long as payment for this additional work is paid
immediately.
What should the project manager do?
Correct Answer:
B
🗳️
A project manager is leading a large public project that will have a high impact
on the town's citizens.
How should the project manager define the different
requirements?
Correct Answer:
A
🗳️
A project manager is assigned to a regulatory project for their country. The
deadline for delivering results in compliance with the new laws is very tight,
and the project team members have not yet been assigned. One of the project
manager's peers informs the project manager that a project with the same scope
for a different country was completed 1 year ago.
What should the project
manager do first?
Correct Answer:
B
🗳️
The team lead on a project has left the organization and management wants to
promote engineer A to this position. The project manager is confident that
selecting engineer A will add problems to the project and believes that engineer
B would better fit this role. The project manager discussed all of the arguments
with management but their decision remains unchanged.
What should the project
manager do?
Correct Answer:
B
🗳️
A project manager has been assigned to a new project that will be delivered
using an agile framework. The sponsor is asking for a cost estimation to build
the business case.
What should the project manager do?
Correct Answer:
C
🗳️
A company is interested in reducing production costs in one of its production
lines. When the project charter was about to be approved, one of the key
stakeholders questioned the project's value and caused a delay in the
approval.
What should the project manager have done to avoid this
setback?
Correct Answer:
D
🗳️
The project manager just started leading a project team from which the previous
project manager resigned. After a quick evaluation of the project, it is
apparent that team morale is low due to continuous disagreement about how to
complete tasks. Tasks are taking longer than forecasted and the project is off
schedule.
What should the project manager do?
Correct Answer:
A
🗳️
The deliverables of a project have been completed. However, the stakeholders did
not approve the deliverables, because they did not cover the needs of the
business.
Which actions should the project manager have taken to avoid this
situation?
Correct Answer:
A
🗳️
Companies A and B are codeveloping a cutting-edge technology product. Based on
customer feedback, the marketing department urgently requests a new feature in 2
weeks. Company A's front end is ready, but company B requires 4 weeks to deliver
the complete back end and is busy with the current release.
What should the
project manager do to obtain agreement from both companies and acceptance from
marketing?
Correct Answer:
A
🗳️
A project manager has been assigned to deliver a challenging project on time and
within budget. The project manager needs to empower the team members by removing
organizational impediments and facilitating collaboration.
What should the
project manager do to lead the project?
Correct Answer:
A
🗳️
Some of the team members who are working on a new software tool are in a public
space, arguing over a new feature being coded instead of completing the
coding.
How should the project manager handle this situation and get the team
to complete the task?
Correct Answer:
D
🗳️
A project manager is managing a government project that targets the development
of small businesses in remote towns. The project team is having difficulty
conducting entrepreneurship training in some of the targeted towns because the
local municipal governments will not authorize the training. As a result of the
delay, project implementation is at risk.
What is a probable reason for
this?
Correct Answer:
B
🗳️
A project is in progress with a team that is new to agile approaches. After the
first sprint review, the team performance begins slipping, and the conclusion is
that there is not an adequate flow of work for the team.
What should the
project manager do?
Correct Answer:
A
🗳️
During iteration two of a project with two teams (A and B), the project manager
is concerned that there are two critical activities from team A that must be
started in iteration four. Additionally, these two activities are dependent on
an activity from team B that has not yet been prioritized.
What should the
project manager do?
Correct Answer:
C
🗳️
A project manager is assigned to a new project team that has several
stakeholders who can have significant influence over the project outcomes. The
project manager categorized the stakeholders into four different groups and
wants to define the communication strategy.
How should the project manager
handle communication?
Correct Answer:
B
🗳️
An agile project started 6 months ago. Since the beginning of the project, there
have been disagreements among team members regarding daily meetings since some
of the team members are not available at the same time. The project manager is
convinced an agile team should be self-organizing, and that meeting times should
be worked out by the team.
What should the project manager do?
Correct Answer:
A
🗳️
A team has been working for some time on a project with incremental deliveries.
The project manager noticed that one of the team members is less engaged in team
meetings, yet delivers promptly. While discussing the source of demotivation,
the team member informed the project manager that this is due to a feeling of
lack of skills in dealing with new tasks.
How should the project manager
address the issue?
Correct Answer:
C
🗳️
In a hybrid project, the customer has issued a contract that specifies the
deliverables for each quarter. The customer wants to show their stakeholders a
tangible outcome in the first quarter and wants to move the second milestone to
the first quarter. The project manager explains to the customer that it is not
feasible unless the requirements for the second milestone are changed.
Which
two actions should the project manager take? (Choose two.)
Correct Answer:
AE
🗳️
A project team is conducting sprint planning. At the end of the sprint, the
product increment must be deployed on a customer's site. The product owner
received an email from the account manager that the customer may not be ready to
install the new version of the product.
What should the project manager
do?
Correct Answer:
B
🗳️
A project development team is located in different areas around the world. Last
week, a very important release was delayed because one of the developers did not
respond on time to an email that was sent to everyone. The developer seems to
have missed reading the email.
What should the project manager do to avoid
these situations?
Correct Answer:
D
🗳️
During a sprint, one of the team members found an issue. According to the team
member and the product owner, the issue has a higher level of importance than
the other features of the sprint, but is not a roadblock to completing
it.
What should the project lead ask the project team do?
Correct Answer:
D
🗳️
An external project manager is managing the construction of new corporate
offices for a large company. The project management plan states that it is
necessary to contract a highly trained external resource to revise and validate
an important project component. The client has rejected hiring the external
resource because of the high cost, even though it is within the project
budget.
What should the project manager do to resolve this issue?
Correct Answer:
C
🗳️
The project team is experiencing schedule delays due to issues arising with
suppliers. Some of the tasks are on the critical path.
What should the
project manager do in this situation?
Correct Answer:
B
🗳️
In a daily standup meeting, a project manager notices that a team member's
reports include incomplete tasks with no impediments. A colleague informs the
project manager that this team member is experiencing a personal issue.
What
should the project manager do?
Correct Answer:
D
🗳️
During sprint planning, the product owner wants to prioritize items with high
business value. However, the project team is concerned about technical debt and
infrastructure dependencies to deliver the expected value.
How should the
project manager handle this issue?
Correct Answer:
A
🗳️
In a project, one team member has been asking for directions and what actions to
take on many tasks. As a result, the team member has performed slowly in project
delivery.
What should the project manager do to help this team member?
Correct Answer:
C
🗳️
A project manager has noticed that a critical team member is consistently
arguing with a client. This has started to have a negative effect on the
meetings.
How should the project manager address this?
Correct Answer:
B
🗳️
A company plans to initiate a project involving a new technology. Approval for
the project is required.
What should the project manager do?
Correct Answer:
D
🗳️
A project manager is performing the role of scrum master for a team of
developers. There is a conflict among the developers, generated by differences
in how a feature can be delivered. The project manager organized a few spikes to
resolve this conflict.
What should the project manager do next?
Correct Answer:
A
🗳️
In the middle of a software development project, the lead design programmer
accepted an offer from a competitor. The project manager needs to find a
replacement to meet an upcoming milestone.
What should the project manager
do?
Correct Answer:
A
🗳️
A project manager notices a conflict in the team on both technical and
interpersonal levels during the execution phase of a project.
What should the
project manager do?
Correct Answer:
A
🗳️
In an agile project, the team decided to have a rotating group of facilitators
for the daily scrum. Overall, most of the facilitators have grown and done well
in this role; however, a few of them tend to run inefficient daily
scrums.
What should the project manager do next?
Correct Answer:
A
🗳️
A project manager discovers that the project team is spending a large amount of
time delivering several reporting formats for the same project updates to
multiple stakeholders.
What should the project manager do to reduce the time
spent on these activities?
Correct Answer:
C
🗳️
A project manager has been transferred to another country to work on a key
project. The project manager successfully completed the planning phase and has
started the execution phase, reporting good progress. During the last meeting
with the project sponsor, the project manager was told that some stakeholders
have complained that the project manager's emails are very harsh.
What should
the project manager do to solve this situation?
Correct Answer:
C
🗳️
When trying to track project benefits, a project manager realizes that some key
performance indicators (KPIs) are not yet defined.
What should the project
manager do?
Correct Answer:
B
🗳️
A project manager is assigned to work on a complex and innovative project. The
technology being used and developed is new and complicated, and most of the
stakeholders are unfamiliar with it.
Which approach should the project
manager use as a servant leader?
Correct Answer:
C
🗳️
A project is in the start-up phase of the project life cycle. The project team
consists of 20 people from five different countries. The project team is
scheduled to have quarterly face-to-face meetings. However, due to unforeseen
circumstances, no face-to-face meetings can occur. The project manager is
concerned that the team may not be able to fulfill their individual roles
without face-to-face meetings.
What should the project manager do in this
situation?
Correct Answer:
A
🗳️
A key project stakeholder does not attend any of the project meetings and is
providing false information that the project team is not delivering on
time.
What should the project manager do to address this situation?
Correct Answer:
B
🗳️
A customer reviewed the plan for a project with high uncertainty. The customer
expressed concerned about the work requiring so many iterations with a risk of
not reaching the mandatory delivery date.
Which approach should the project
manager use in this situation?
Correct Answer:
C
🗳️
A project manager encounters a governance issue during the project execution
phase. One of the team members complains about receiving assignments from
multiple people and states they are not able to work effectively.
What should
the project manager establish first in the project governance structure?
Correct Answer:
D
🗳️
A project manager has been asked to participate in the procurement process for a
software application that allows customers to buy online e-learning
courses.
The project manager will take over the project once the supplier has
been sourced.
What should the project manager do before the project
starts?
Correct Answer:
D
🗳️
A company is about to start a complex research project. Due to the level of
uncertainty, the project manager recommends the use of a hybrid approach;
however, the organization only has experience with predictive projects.
How
can the project manager strategize the use of a hybrid approach to the
organization?
Correct Answer:
D
🗳️
During project implementation, one team finds out that a key project deliverable
was not budgeted.
What should the project manager do first?
Correct Answer:
C
🗳️
During the final stage of the launch for a new design, team members are having a
conflict about some features of the design.
What should the project manager
do?
Correct Answer:
A
🗳️
An agile team is developing a new content management system. Some of the team
members are struggling to deliver certain features since they have never worked
on this type of solution.
What should the project manager do?
Correct Answer:
B
🗳️
Key decision makers are meeting to define the objectives of a new database
migration project. There are many disagreements about scope and time lines among
the leaders of various company departments.
How should the project manager
impartially prioritize the requirements to be integrated?
Correct Answer:
D
🗳️
An agile team is required to address a technical, complex requirement that has
no visual deliverable to show the customer.
What guidance should the product
manager provide to improve the requirement development?
Correct Answer:
C
🗳️
A project manager is leading an electrical project that spans five towns. The
project manager is informed by the team that one of the towns is not allowing
the team to work there even though the town was included in stakeholder
engagements before the start of the project.
What should the project manager
do?
Correct Answer:
A
🗳️
A government agency is developing a new connectivity policy. The assigned
project manager is a famous economist with international recognition. The team
is eager to work with the project manager, but feels intimidated. The project
manager realizes that a junior economist, whose tasks are behind schedule, is
especially intimidated by the situation.
What should the project manager do
first?
Correct Answer:
A
🗳️
A project is halfway through its execution phase. The quality specifications for
the project deliverables are formally accepted. However, a key stakeholder is
dissatisfied, stating that the deliverables do not meet the quality
specifications.
What should the project manager do in this situation?
Correct Answer:
B
🗳️
A team is finishing the third release to present to the stakeholder as part of a
demonstration. The company that subcontracts the developers has communicated
that there is a cash flow problem and the company will not be able to provide
the same resources for the next iterations.
What should the project manager
do next?
Correct Answer:
A
🗳️
An organization is transitioning from a predictive to an agile approach.
What
should the project manager do to ensure that the agile approaches will bring
about significant change?
Correct Answer:
A
🗳️
A customer's technical lead discussed a new feature with the project manager.
The project manager believes the new feature will boost performance
significantly and adds it as a high-priority item in the sprint backlog. At the
end of the sprint, all of the planned stories were not completed because the new
feature took more time.
What should the project manager do next?
Correct Answer:
C
🗳️
DRAG DROP -
A project manager in an automotive company is scheduling
activities for a complex project. Some of the project requirements are fixed and
some are flexible.
Match the items on the left with the methodology on the
right that the project manager is using.
Select and Place:
Correct Answer:
A project team is working on an agile software development project. The project
manager is concerned that the virtual team may not be as effective as a
colocated team at headquarters.
Which two actions should the project manager
leverage to ensure the team is meeting performance expectations? (Choose
two.)
Correct Answer:
BC
🗳️
An organization is transitioning to an agile delivery approach. There is only
one project that is being used as a pilot for the new approach. The project
management office (PMO) manager has asked the project lead how communications
with the project team and the stakeholders will be managed.
What should the
project lead recommend?
Correct Answer:
A
🗳️
An urgent meeting has been established with the project team to discuss the
cause of some quality issues that are preventing delivery to the client. The
product owner recommends a root cause analysis (RCA).
What should the project
lead do?
Correct Answer:
D
🗳️
DRAG DROP -
In an effort to modernize the technology for a project, the
project manager has been discussing risk prioritization with the project team.
The project manager determines that additional parameters are needed to
iteratively assess and prioritize the project risks.
Match the project
manager's goals on the left with the relevant risk parameter on the
right.
Select and Place:
Correct Answer:
The project sponsor of a major initiative is consistently changing the
prioritization of modular work packages. The team is used to three week sprints
and is becoming increasingly frustrated with the daily changes in scope.
What
should the project manager do?
Correct Answer:
A
🗳️
A project manager has been assigned to an education project with the objective
of training a workforce in application development. One of the deliverables is
to provide internships to the best students in the customer's active projects.
However, the customer does not have enough projects in progress right now. The
project manager decides to create several internal projects in order to ensure
the internships.
Which three actions should the project manager take to
fulfill this scenario without adding costs for the customer? (Choose three.)
Correct Answer:
ABE
🗳️
A project is in the knowledge transfer phase, and a few subject matter experts
(SMEs) went to the client site for knowledge transfer. The SMEs captured various
process deviations without sharing with the project team.
How can the project
manager ensure knowledge transfer across the team?
Correct Answer:
D
🗳️
A project manager is assigned to a new marketing campaign. The sponsor gives the
project manager an approved project management plan for review and explains the
scope, business requirements, deliverables, and stakeholders. The project
manager asks to see the project charter to gain a better understanding of the
project. The sponsor says the project is small and simple so there is no need
for a project charter.
What should the project manager do?
Correct Answer:
B
🗳️
A large multi-year project requires highly skilled staff for successful
deployment. The management team and the project sponsor have analyzed the
resource requirements and agreed to have permanent staff hired for the project
to avoid potential budget overrun. However, there is a risk of staff turnover
during the course of the project, which may have an impact on the
delivery.
Which two actions should the project manager take to mitigate this
risk? (Choose two.)
Correct Answer:
CE
🗳️
A project team with members from many different countries is struggling to
cooperate. The project manager accepted these difficulties during the storming
phase of team development, but the team has not moved to the next phase. The
project is beginning to fall behind schedule.
What can the project manager do
to move the team to the norming phase?
Correct Answer:
A
🗳️
In a software development project, the product owner and development team agree
on a sprint backlog. The highest priority in the backlog is to build a payment
module. The team worked on the module during the first half of the sprint, but
now two developers want to spend the rest of the sprint focusing on refactoring
another feature that might create issues in the future.
What should the
project manager do?
Correct Answer:
B
🗳️
From previous lessons learned working with a client, a project manager notes
that the client's turn-around times on documents sent for approval were very
slow and well outside of the agreed timelines.
At the initial kick-off
meeting with the same client, how should the project manager approach this issue
for the new project?
Correct Answer:
C
🗳️
During an ongoing project, a key resource asks the project manager about the
project purpose and if it is aligned with the organization's strategy.
What
should the project manager share with the key resource?
Correct Answer:
B
🗳️
After completion of a project with specific users in various countries, the
project manager's supervisor asks if the project users are satisfied with the
way the project was run.
What two actions should the project manager take?
(Choose two.)
Correct Answer:
AD
🗳️
A project manager joins a team that is providing a customized enterprise
resource planning (ERP) system to a client. A potential design problem is
identified by the development team. After reviewing this issue with the project
owner and team members, all agreed to revise the design to avoid a system defect
when deployed. The design is already approved.
What should be the project
manager's next steps?
Correct Answer:
C
🗳️
During the execution of a project, the finance team identified that they were
not involved in building the business case for the project and will not approve
the estimated return on investment (ROI).
What should the project manager
do?
Correct Answer:
D
🗳️
After the project charter's approval, the project manager needs to work on
detailed project requirements, constraints, and assumptions with
stakeholders.
However, not all of the stakeholders are immediately available
for a meeting in the short term.
What should the project manager do in order
to gather the information needed from stakeholders?
Correct Answer:
B
🗳️
A project manager has been selected to deliver one of an organization's key
flagship solutions. Critical success factors include agility, market adaptation,
and a quick response to market offerings.
What is one of the key activities
that the project manager should undertake to ensure company success?
Correct Answer:
D
🗳️
During the implementation of a project, the project team discovered a new
opportunity. After an internal review, the project team agreed that the
opportunity is outside of the project scope. The project manager decided to
update the risk register and escalate the opportunity to a higher level.
What
should the project manager do next with this opportunity?
Correct Answer:
C
🗳️
During a project's third iteration, two of the existing team members were
replaced. As the project entered the next iteration, the team velocity dropped
and the performance started to slip.
What should the project manager do?
Correct Answer:
A
🗳️
While managing a project, the project manager has just noticed that the last
several monthly invoices have been challenged by the client when they were
clearly defined. The actual invoice payments received have also been late and
were outside of the contracted payment schedule. Recent invoices have only been
partially paid.
What should the project manager do?
Correct Answer:
D
🗳️
During a retrospective review, many project team members say they are not
completing tasks during the iterations because of interruptions and requests for
help from other teams.
As a team facilitator, what should the project manager
do to avoid this?
Correct Answer:
D
🗳️
A new project manager was assigned to a project during implementation. The
project manager realized that new tax policies are creating a risk for a cost
overrun by 25%. The project manager updated the risk register and kept the
project running as normal. The CEO has announced that the project could be
cancelled since the acceptable cost overrun is only 20%. The project manager was
quite surprised as this was new information.
What should the project manager
have done to avoid this?
Correct Answer:
D
🗳️
A company that is heavily focused on delivering projects using predictive
approaches on-boards a new project manager who uses hybrid approaches. The scope
of the project contains a number of unclear requirements.
How should the
project manager plan the delivery of the project?
Correct Answer:
C
🗳️
A company is changing their current business model. The change requires
implementing a complex project using multiple agile teams.
What three options
should the project manager have the testing team adopt as testing mechanisms?
(Choose three.)
Correct Answer:
ABD
🗳️
A new resource has joined an iterative project team. The project manager notices
that the resource is unable to complete the deliverables on time.
How should
the project manager address this situation?
Correct Answer:
C
🗳️
A large corporation is transforming itself from a predictive to agile approach.
A project team with knowledge of agile practices is experiencing significant
conflicts with the executives regarding the processes to be followed.
How
should these conflicts be resolved?
Correct Answer:
C
🗳️
A transportation company is transforming its operational processes and the main
system this company uses to move freight. The scope statement is in place. An
iterative delivery approach has been agreed by all stakeholders.
What does
the project manager need to do next to help the team understand the work that
needs to be done?
Correct Answer:
B
🗳️
After a project has been approved, a key stakeholder tells the project manager
that the current project management strategy is not well defined. The project
manager is also informed that the key stakeholder does not want to hold a
working session.
What should the project manager do first?
Correct Answer:
A
🗳️
A senior business stakeholder with many years of experience is pressuring an
agile team to deliver most of the promised functionality to the customer 18
months in the future as opposed to multiple, incremental deliveries over the
course of the 18 months.
What should the project lead do next?
Correct Answer:
B
🗳️
A new project manager is assigned to lead an agile project. The project manager
wants to use motivation to encourage the team to perform well throughout the
project.
What should the project manager do?
Correct Answer:
A
🗳️
A project manager is leading a project that is in an advanced stage. All
high-level risks identified in the risk management plan have been resolved or
are no longer a risk for the project. Only low-level risks remain.
What
should the project manager do now?
Correct Answer:
D
🗳️
A project manager is managing a hybrid project. After attending an iteration
review, a stakeholder tells the project manager that they are very busy and asks
why these reviews are held so frequently.
How should the project manager
respond?
Correct Answer:
C
🗳️
The product team is progressing with a prototyping approach to deliver a
multiyear business initiative. A few user stories are taking longer to be
delivered.
What should the project manager do?
Correct Answer:
D
🗳️
A project manager has been managing a project for several months when an issue
that had not been registered as a risk appeared. This issue may have a big
impact on the project.
What should the project manager do?
Correct Answer:
B
🗳️
A research and development team is finishing up a two year initiative. The
project manager is focused on the closing activities for the project.
Which
activity should be considered as a priority?
Correct Answer:
B
🗳️
An agile project team is looking to develop quality standards for a
project.
How should the project manager coach the team?
Correct Answer:
A
🗳️
Due to delays on some activities, one of the project team members has increased
the scope without any approval.
What should the project manager do next?
Correct Answer:
D
🗳️
A retail chain is evaluating a project to replace payment systems across all its
stores in multiple locations. The project does not pass the financial threshold
but is also expected to increase market share, improve customer services, and
retain more customers. The project is planned as a phased implementation,
building on learning from the retrospectives during each phase.
How should
the business increase the value of the project?
Correct Answer:
D
🗳️
During the implementation phase of a construction project, the customer asked a
key subcontractor to deliver a work package ahead of time. The subcontractor was
not prepared for it and asked the project manager for additional budget.
What
should the project manager do first?
Correct Answer:
C
🗳️
FILL BLANK -
The following table shows the business value created and the
development effort required to implement various features in a product.
Which feature should the team prioritize first?
Enter the feature name in the box below.
______
Correct Answer:
A
An agile project is running activities to define the minimum viable product
(MVP). During the session, the project manager identifies some mandatory
regulations, but there is no consensus to include these regulations in the MVP
because it may extend the duration of the project.
What should the project
manager do?
Correct Answer:
B
🗳️
A project team has recently completed the initial sprint for developing an
automated payroll system for a company. The project manager has scheduled a
sprint planning meeting with the product owner and team members to discuss which
features should be worked on next.
Which two pieces of information does the
project manager need in order to make this meeting productive and effective?
(Choose two.)
Correct Answer:
BD
🗳️
A project manager is responsible for building a bridge. The high-level elements
of the project are handled using a predictive approach. The software responsible
for retracting the bridge has been developed based on agile principles. During
software development, the workflow is often interrupted by various delays or
impediments due to lack of information.
How should the project manager handle
this situation?
Correct Answer:
B
🗳️
A project manager who is new to an organization observes that an approaching
deadline is likely to be missed because there have been some delays on the
project due to a lack of resources.
What should the project manager do
next?
Correct Answer:
A
🗳️
A project manager is tracking a project, but a key stakeholder will not accept
the project's key performance indicator (KPI) results.
Which tool or
technique should the project manager use?
Correct Answer:
B
🗳️
An agile team has been struggling to keep up with the planned pace, which is
frequently resulting in sprint failures.
What should the project manager do
to help avoid this situation in the future?
Correct Answer:
D
🗳️
A project manager is managing a complex research project with a high level of
uncertainty. A request is made to implement a mechanism to measure the quality
of the deliverables.
Using a hybrid approach, what techniques can be used to
achieve this goal?
Correct Answer:
D
🗳️
The project team follows a hybrid framework for its delivery. During the
execution of a project, the team learns of a new compliance requirement that has
to be delivered before any other requirements.
How should the project manager
address this situation?
Correct Answer:
A
🗳️
A new project manager learns the work assigned to the team has already been
decomposed to its lowest level. The project manager reviews the work and feels
some additional, useful information is missing.
What should the project
manager review?
Correct Answer:
A
🗳️
The programming activities of a project were planned to last 35 days per module,
but the programming of the first module has taken 45 days.
What should the
project manager do?
Correct Answer:
A
🗳️
The marketing team is transitioning to using hybrid approaches for their
projects. The marketing director is not knowledgeable about hybrid
methodologies, and the project manager needs the director's support as the
marketing director is a key stakeholder.
What should the project manager do
to obtain the support?
Correct Answer:
B
🗳️
A project manager is appointed to simultaneously deploy a new solution to
branches located in different countries. Deployment teams in each country will
integrate and deploy the solution. The project manager discovers that the
deployment teams each encounter similar issues. However, each team addresses the
issues separately.
What should the project manager do to help ensure more
collaboration between the teams?
Correct Answer:
D
🗳️
A company has a lot of experience with predictive projects. The project
management office (PMO) has been trying to implement iterative tools within the
project management framework, and the project manager has been asked to use
these tools in their current project. After the successful implementation of the
iterative tools, the PMO asks the project manager to determine the benefits
these tools brought to the project.
What should the project manager do?
Correct Answer:
D
🗳️
A project manager receives a voicemail from a business analyst on the project
team. The business analyst indicates that an internal stakeholder is upset that
they were not included before the project began. The stakeholder is asking for
an addition to the requirements traceability matrix.
What should the project
manager do to improve the stakeholder relationship?
Correct Answer:
C
🗳️
Development team members are located in three different time zones. It is
difficult to find a suitable time to hold the daily standup for all team
members.
What should the project manager do?
Correct Answer:
C
🗳️
During the course of a project, a junior team member approaches the project
manager for some direction and advice on risk mitigation.
How should the
project manager respond?
Correct Answer:
A
🗳️
A company is implementing a new system. The project manager has identified that
it is best to complete this project using a mix of Scrum and Kanban
methodologies. The product owner is confused as to how to start delivering the
functionalities required.
How should the project manager assist the product
owner?
Correct Answer:
A
🗳️
An agile project is in its eighth iteration out of 16. After the last iteration
review, the team members receive feedback from the security department about
regulations with which the project must comply.
Which two actions should the
project manager take? (Choose two.)
Correct Answer:
BE
🗳️
A project manager for a strategic initiative realizes a new stakeholder is
interested in the project and wants to ensure the stakeholder is fully aware of
the goals, objectives, benefits, and risks of the project.
What should the
project manager do to enhance the success of the project?
Correct Answer:
A
🗳️
During the course of the project, several obstacles are identified that are
preventing the project from moving forward.
What should the project manager
do to remove the obstacles?
Correct Answer:
B
🗳️
The project is delayed due to the high amount of major changes requested by
different stakeholders at different stages of the project. If the project
continues on the same path, it will consume twice the time and budget
planned.
What two actions can the project manager take to be more cost
effective? (Choose two.)
Correct Answer:
AD
🗳️
A project manager is working with a Scrum team that is continually missing
deadlines. The steering committee is concerned about the project as it is not
clear that it will deliver the expected value. After some analysis, the project
manager discovers there is a mismatch of competencies in one of the
teams.
What should the project manager do?
Correct Answer:
B
🗳️
The steering committee has asked a project manager experienced in agile to
provide an indication of the time remaining on a medium-sized project.
What
tools can be used to provide this information?
Correct Answer:
A
🗳️
A team is ready to start working on a project with a customer who was very
difficult to work with in the past because the customer was unable to describe
exactly what they wanted.
What approach should the project manager take to
remove this impediment?
Correct Answer:
B
🗳️
A vendor supplying a piece of specialized equipment for a project has reported
the potential for a delivery delay due to a technical issue with the
sub-supplier. To stay on schedule, the vendor proposed replacing the
sub-supplier's component with a similar part that is different from the one that
is stipulated in the project specifications.
What should the project manager
do next?
Correct Answer:
D
🗳️
At the end of a meeting, a functional manager takes the project manager aside to
raise some concerns on behalf of a project team member who is unclear about
their role and responsibilities for the project.
What should the project
manager do in this situation?
Correct Answer:
B
🗳️
A project manager is struggling to figure out the performance of the project
teams in an agile environment. For the same scope of work, team A has calculated
100 story points and team B has calculated 125 story points.
Which team is
performing better?
Correct Answer:
C
🗳️
During the implementation stage of a project, a newly appointed team leader
approaches the project manager to verify the team's tasks and schedule. The work
did not go as planned due to the team leader's lack of management experience.
This could cause delays for the project.
What should the project manager
do?
Correct Answer:
D
🗳️
A project for Company A was successfully delivered within scope, schedule, and
budget by the end of the last iteration. However, during the project celebration
ceremony, one of the business stakeholders says they perceive the project as a
failure as it did not add any business value.
What should the project manager
have done to avoid this perception?
Correct Answer:
B
🗳️
A project manager meets with external stakeholders to explain the objectives and
outline expectations for a new project. A key stakeholder appears to support the
project, with the condition that other unrelated projects will receive financial
support. Due to cultural sensitivities, the project manager is reluctant to be
direct with the key stakeholder on this matter. The project cannot proceed
without the support of this stakeholder.
What should the project manager
do?
Correct Answer:
D
🗳️
A key stakeholder for a construction project has been spending a lot of time at
the site and interrupting the team's efforts.
What should the project manager
do in this situation?
Correct Answer:
A
🗳️
A stakeholder on a project has a reputation for being easily angered and
unreasonably difficult on projects. The project manager would like to minimize
the impact of the stakeholder's behavior on the development team.
What
training should the project manager choose for their team to help with this
situation?
Correct Answer:
C
🗳️
A company is using a predictive approach for the development of a particular
component as defined in the scope management plan. Due to regularly changing
regulatory requirements, the development team has requested to utilize agile
approaches.
What should the project manager do about the development team's
request?
Correct Answer:
D
🗳️
During a daily standup meeting, a roadblock was raised that is preventing one of
the team members from proceeding with work. The project manager figures out that
it is due to a technical issue.
What should the project manager do to
prioritize this critical impediment?
Correct Answer:
B
🗳️
A project is being executed. The project's life cycle is defined as predictive;
however, a major deliverable will be handed over incrementally to the customer.
The assigned resources are experienced and reliable and are willing to make
decisions that the project manager used to make after each incremental delivery
on other projects.
What should the project manager do?
Correct Answer:
B
🗳️
After reviewing the project management plan with key stakeholders, the project
manager was told that an 18-month release plan was unacceptable and the product
should launch in six months.
Based on the new timeline, what should the
project manager do?
Correct Answer:
B
🗳️
A research and development department is planning to develop a product that will
introduce a new line of business for the organization.
What should the
project manager do to increase the project's chances of success?
Correct Answer:
C
🗳️
The product owner decides to launch a product after a couple of releases,
knowing that the minimum viable product (MVP) lacks some features. One of the
key stakeholders, the marketing vice president, is not happy with the results
and questioned the release decision.
What should the project manager do?
Correct Answer:
A
🗳️
In the beginning of project execution, the project manager finds out that a key
resource will be unavailable for two weeks, which could cause a delay to the
schedule.
What should the project manager do first?
Correct Answer:
D
🗳️
The change control board (CCB) rejects a change request submitted by a subject
matter expert (SME). The SME refuses to accept this rejection and does not want
to continue the project without the change.
What should the project manager
have done to avoid this situation?
Correct Answer:
B
🗳️
A food company is developing a new product using a predictive approach, and the
product is currently in the testing phase. Given the nature of the feedback of
the tests, the project manager has decided to use an iterative approach. At the
end of one of the iterations, a new regulation related to the product is
enacted.
What should the project manager do next?
Correct Answer:
B
🗳️
A project manager is managing an innovation project for a big corporation. The
project manager is planning to use email as the main communication channel;
however, the product owner prefers to use another approved communication tool
instead of email.
What should the project manager do?
Correct Answer:
B
🗳️
The customer's project manager changes during the final stage of a
project.
How can the project manager avoid a project closure delay?
Correct Answer:
A
🗳️
In an industrial plant, the owner has decided to add more capacity to the plant
by installing a new machine and updating the software used in production. This
capacity enlargement will occur while the plant is still functioning and
producing. The software update will be accomplished using an agile approach in
order to minimize risk. The machine procurement, installation, and integration
will be accomplished using predictive approaches.
What types of
communications will the project manager have to design into the schedule
management plan to ensure the project will be on schedule?
Correct Answer:
A
🗳️
During the review of a project's list of deliverables, one of the stakeholders
expressed concern that one of the requirements will not be addressed.
What
should the project manager do?
Correct Answer:
C
🗳️
During project execution, a conflict occurs between the project manager and one
of the team members at every project team meeting. The ongoing conflict is
preventing tasks and deliverables from being completed. The project manager
contemplates changing their leadership style.
What should the project manager
do?
Correct Answer:
A
🗳️
A newly formed team has become accustomed to agile practices. The project lead
has noticed that while they are performing according to expectations, there is
boredom with daily team practices among many of the team members.
What should
the project lead do in this situation?
Correct Answer:
D
🗳️
A company starts implementing Scrum. About halfway through the first sprint,
communication issues develop. Some project team members are not in sync with
other team members.
What is the cause for this communication gap?
Correct Answer:
B
🗳️
During the course of a project, the project manager's immediate director is
communicating directly with the client to approve changes without the project
manager's knowledge. This is causing confusion in the project team where the
scope is changing in the background, but only being mentioned in project
meetings.
How should the project manager handle this?
Correct Answer:
C
🗳️
A project sponsor commonly asks the project manager to skip project
retrospectives due to time constraints. However, the project manager persists in
running this critical ceremony by reducing the time for preparation and for
discussion.
What are two issues that these actions by the project manager
could cause? (Choose two.)
Correct Answer:
BE
🗳️
A client is structured as a matrix organization for an agile project. The
project manager is working on-site with key stakeholders from different parts of
the organization.
How should the project manager handle the different
stakeholders?
Correct Answer:
B
🗳️
A project manager is leading an in-house company project in its very early
stages. This current project is similar to another project that ended a year
ago.
What should the project manager do to analyze the involved
stakeholders?
Correct Answer:
B
🗳️
A product owner presented the backlog to the team, and the team raised concerns
over implementing some of the features due to various impediments.
What
should the project manager suggest that the product owner do next?
Correct Answer:
A
🗳️
A company was awarded a project in a dangerous location that poses several
high-level risks for employees. Help is needed to tram the employees on major
safety and health factors. The project is ongoing and uses a hybrid approach.
The project will be conducted in multiple sites, with several development
iterations running in parallel.
How should the project manager handle this
situation?
Correct Answer:
C
🗳️
A vendor informed the project manager that a critical resource will be on a long
leave of absence. The project team reviewed the pending vendor deliverables and
identified an alternative solution, but the solution will incur an additional
cost. The project is currently on schedule and slightly under budget.
What
should the project manager do next?
Correct Answer:
D
🗳️
A project manager just started managing agile projects. The project manager
realizes that due to the lack of a clear definition of project objectives and
definition of done (DoD), their colleague's projects have had many difficulties.
Sponsors keep asking for more features and the projects have yet to be
completed.
What should the project manager do to avoid these issues?
Correct Answer:
D
🗳️
A member of the board of directors is the sponsor of a project that is important
to the organization. This stakeholder has many other priorities and is not
currently engaged in the project activities.
How should the stakeholder be
engaged in the project?
Correct Answer:
A
🗳️
A marketing team is planning for a multiyear initiative that will include a lot
of cross-functional stakeholders. The project manager has been assigned and is
now in the project planning phase.
What item(s) should the project manager
develop first?
Correct Answer:
C
🗳️
A key project stakeholder showed interest in the beginning of a complex agile
project, but has become less involved as the sprint has progressed due to
additional responsibilities. A few sprints later, the key stakeholder rejected a
feature deliverable. The team is reworking the rejected deliverable for the next
sprint.
What should the project manager have done to avoid this
situation?
Correct Answer:
B
🗳️
As a member of an organizational change management team, a project manager must
pass on any changes to the project team. The project manager needs to avoid any
misunderstandings or resistance to help ensure that the project team will
support any organizational change.
What should the project manager do?
Correct Answer:
B
🗳️
A project manager is working on a software development project. A team member
complains that since the project tasks are very simple, there is no reason to
perform quality control. The project manager understands that removing the
quality management plan from the project will also help to save money, which is
important to the customer.
What should the project manager do?
Correct Answer:
B
🗳️
A marketing team is developing ideas in order to revamp an existing product. The
marketing executive reaches out to the project manager to make sure that
necessary measures are in place for a successful launch.
On what should the
project manager focus?
Correct Answer:
B
🗳️
During the closing process, the project manager learns that one deliverable is
not meeting customer expectations.
How should the project manager
proceed?
Correct Answer:
B
🗳️
A product company is transforming the way it develops and releases products in
the market. Executives believe that this is a high-risk initiative, and this
initiative must be successful.
What should the project manager do in this
scenario?
Correct Answer:
C
🗳️
Two weeks after the approval of the project management plan for a global
project, the project manager noticed that it was approved based on a different
level of understanding by international stakeholders and is not what the project
manager presented for approval.
What should the project manager have done to
prevent this from happening?
Correct Answer:
D
🗳️
The rollout of a new finance system is in the execution phase. A number of
issues have surfaced in the last month that are slowing the project down. A new
project sponsor has recently started with the company but has not had time to
meet the project manager. The project is at the point where the issues are
significantly impacting delivery of the project.
How should the project
manager alert the new project sponsor about these concerns?
Correct Answer:
B
🗳️
A project manager is acting as a scrum master in a hybrid project and is dealing
with a conflict between team members.
What strategy should be used to handle
this conflict?
Correct Answer:
B
🗳️
A new agile team is forming and the project manager notices that the team is
struggling in many areas. The team is experiencing both the inability to meet
iteration commitments and team member conflicts.
What should the project
manager do next?
Correct Answer:
D
🗳️
The resource management plan is already done, and the team is located in
different countries around the world. Team members are in multiple time zones,
and they use different languages for communication. The project manager needs to
keep the team organized and avoid misunderstandings and miscommunication that
may produce a negative impact to the project.
What should the project manager
do to reduce negative impacts to the project?
Correct Answer:
A
🗳️
During the design phase, a project manager realizes that the project will
benefit from using adaptive tools. The effectiveness of this approach has been
proven in past projects inside the organization.
What should the project
manager do first?
Correct Answer:
C
🗳️
A project manager is leading a project which shows a trend to exceed the cost
baseline.
What should the project manager do first to manage the budget?
Correct Answer:
B
🗳️
Two functional managers disagree on key features of one deliverable during the
planning of a project. The project manager discovers that each manager included
requirements that contradict each other. The functional managers do not want to
meet with each other to find a solution. This situation has been escalated to
the sponsor who requests a meeting with them.
What strategy should the
project manager use to resolve this conflict in the meeting?
Correct Answer:
C
🗳️
A project manager is approaching the end of a project, and several tasks are now
practically complete and ready for handover to the client.
How should the
project manager proceed?
Correct Answer:
B
🗳️
During a documentation audit of an international company, it was identified that
the last version of the project schedule was from one month ago even though the
project manager knew it was recently updated.
How should the project manager
have handled documentation for the project?
Correct Answer:
D
🗳️
A new regulation has been approved that will impact the deliverables in the
fourth phase of the project. The delivery is following an iterative approach and
is currently completing the second phase.
What should the project manager do
next?
Correct Answer:
D
🗳️
The tables show the requirements for an agile project with the anticipated
return on investment (ROI) and identified project risks, along with the analysis
details.
What should be the priority order in the product
backlog?
Correct Answer:
D
🗳️
One of the main inputs required for a deliverable is missing due to a
miscommunication between the vendor and project manager. Because of the missed
deliverable, the critical path of the project is extended.
What should the
project manager do next?
Correct Answer:
D
🗳️
During the design phase of a project, the project manager notices that the
schedule performance index (SPI) is 1,8 and the cost performance index (CPI) is
0,1. In a weekly meeting with top management, the project manager reports
concerns about these indicators. However, the most concerned person was the
project sponsor who said that if the trend continues, they will be forced to
prematurely close the project.
What should the project manager do?
Correct Answer:
C
🗳️
A new project manager is planning an information security project for a company
that resides in different countries.
What is the first step the project
manager should take to gather customer requirements?
Correct Answer:
A
🗳️
A company's project management office (PMO) has been trying to implement an
adaptive approach in the project management framework and a project manager has
been asked to use adaptive tools in their next project. This is not the first
time the request has been made and the previous project failed when adaptive
tools were implemented.
What should the project manager do?
Correct Answer:
B
🗳️
To estimate the costs of a new project that is similar to a project that was
implemented last year, the project manager meets with a group of experts from
the previous project. The group uses a three-point estimating technique. The
project manager submits the estimated budget to the project sponsor for
approval. The project sponsor, who is new to the company, is concerned because
the budget exceeded their expectations.
What should the project manager
do?
Correct Answer:
B
🗳️
The project manager is having difficulty obtaining approval of the project
requirements because there is disagreement among the project stakeholders. This
issue is putting the project schedule at risk.
What should the project
manager do first to facilitate the approval of project requirements'?
Correct Answer:
C
🗳️
A project manager has been assigned to a project and receives the project
charter from the project management office (PMO). The document is very clear
about customer requests. During Project Scope Management some requirements seem
to be different from the ones specified within the project charter.
What
should the project manager do?
Correct Answer:
C
🗳️
An agile project manager would like to convert the requirements document into
epics, capabilities, features and stories.
In how many iterations should the
project manager estimate the story duration?
Correct Answer:
B
🗳️
An agile project is running its fifth iteration out of eight. After the last
iteration planning the team was informed that there is a new competitor in the
market, and it is necessary to move faster to ensure market share is not
missed.
What should the project manager do?
Correct Answer:
C
🗳️
During the development of a product, the project manager observes conflicts
between project stakeholders, resulting in deliverable and output approval
delays.
On which area should the project manager focus?
Correct Answer:
C
🗳️
During the execution of a project within an operations function, the project
manager encounters scope changes and a delay in the delivery of critical
tasks.
How should the project manager address this situation?
Correct Answer:
D
🗳️
The project velocity has recently slipped, and a decision was made to skip
testing to increase the momentum and bong the project back on track.
What
will the project manager need to focus on as a result of this decision?
Correct Answer:
C
🗳️
During project execution, the project manager notices that the work performance
reports have deteriorated drastically in less than two weeks. The project team
in country A is complaining about delays resulting from holidays occurring in
country B that have impacted their project team.
How should the project
manager handle this situation?
Correct Answer:
D
🗳️
During daily calls team members share task progress. One team member does not
usually communicate many details and has critical tasks to be completed. All
team members are located in different countries and critical work is about to
start.
Which two options will help the project manager in this situation?
(Choose two.)
Correct Answer:
AC
🗳️
A project manager is implementing a new software system. Some department staff
members are questioning the necessity of the change and feel the new system will
impede their current processes.
What should the project manager have done at
the start of the project to prevent this resistance'?
Correct Answer:
D
🗳️
One of a project manager's team members is continuously improving. This team
member has been a role model and mentor to others in the organization.
How
should the project manager acknowledge this team member's commitment?
Correct Answer:
B
🗳️
During the planning stage of a project the project manager realizes that a
standard stakeholder engagement approach will not suffice. One of the client
representatives, who is not a key decision maker, is extremely opinionated. This
client representative could become a roadblock to progress due to their
perceived level of authority during meetings.
How should the project manager
handle this moving forward?
Correct Answer:
C
🗳️
The city has decided to build a new tram station. The project will include
various approaches. The construction and infrastructure work will be
accomplished using a predictive life cycle while software will be developed
using an iterative life cycle. Some neighbors are resisting the project have
been asking the mayor to stop the project, and are threatening legal
action.
What two actions should the project manager take'? (Choose two.)
Correct Answer:
DE
🗳️
Which two actions should a project manager consider while launching a new
virtual team? (Choose two.)
Correct Answer:
BD
🗳️
Important projects in the portfolio backlog need to be delivered. Budget
estimates are needed to prioritize the projects.
How should the project
budgets be estimated?
Correct Answer:
A
🗳️
At the end of a project with multiple suppliers, the project manager is
reviewing the closing process and finds that an unexpected financial balance is
remaining.
What will help the project manager understand why this has
occurred?
Correct Answer:
D
🗳️
A new project manager is assigned to a project midway through its
implementation. During the first risk review meeting, the project manager
notices that the version of the risk register used by the project team members
is different from the one the project manager is using.
What should the
project manager have done to avoid this issue?
Correct Answer:
C
🗳️
During project execution, the project manager discovered that a key deliverable
was missing from the scope of work. After investigation, the project manager and
the team discovered that the missing deliverable will impact the critical
path.
What should the project manager do to avoid future delays?
Correct Answer:
A
🗳️
During the last sprint review, the mam stakeholder complained that the product
was missing many features they had been expecting The project team argued that
every increment met the acceptance criteria and was approved by the mam
stakeholder The cost performance index (CPI) of the project is 1 15 and the
schedule performance index (SPI) is 1.43 What should the project manager do?
Correct Answer:
D
🗳️
Some members of a project team are frustrated by a new team member who
previously worked in a Scrum setting. This new team member approaches members of
the project team on a daily basis in what appears to be an attempt to engage in
individual standup meetings.
What should the project manager do?
Correct Answer:
D
🗳️
An organization is transitioning to agile and a project has been chosen as a
pilot. The assigned project manager only has experience using predictive
approaches, but the project manager is now required to use agile approaches with
the help of an agile coach. During the retrospective of the fifth sprint, the
project team complains that many obstacles exist with the organization that are
creating project delays and rework.
What should the project manager do in
this situation?
Correct Answer:
D
🗳️
An organization has historically executed most projects using a predictive
approach. The organization now wants to change over to an agile
approach.
Which strategy will be useful to effectively help prepare the
organization for this change?
Correct Answer:
C
🗳️
An integrated project involves the interaction of both hardware and software and
the sponsor has approved the schedule management plan. The project team
evaluated the product's feasibility of functionality and accelerated
testing.
What should the project manager do as a servant leader?
Correct Answer:
A
🗳️
The project charter was just approved and the project sponsor has given
permission to proceed with the project. The program manager has confirmed that
one of the requested key resources is also needed on another project at the same
time. This will affect project delivery.
What should the project manager
do?
Correct Answer:
B
🗳️
The project manager has learned that the project sponsor is unhappy with the
development of the project requirements.
In order to realign the project with
the sponsor's expectations, what should the project manager do?
Correct Answer:
B
🗳️
During the retrospective ceremony, the agile team is talking about the product
owner's expectations not being met.
What should the project manager have done
at the beginning of the project?
Correct Answer:
D
🗳️
A project has a very tight delivery schedule. The project is approaching the
delivery date and the project sponsor often sends the project manager alerts to
avoid any schedule slippage. The project team has performed at an acceptable
level until now but the project manager wants to ensure the team's performance
level is maintained until the end.
What action should the project manager
take to motivate the project team's performance?
Correct Answer:
C
🗳️
The project schedule is falling behind and the project manager observes that the
project team seems to be spending the majority of their time writing
documentation instead of performing project tasks.
What should the project
manager do to help ensure that the team focuses on project tasks?
Correct Answer:
C
🗳️
A high-performing team member's performance has been consistently increasing
over the past year, leaving other peers behind. The project manager has been
reluctant to publicly recognize the team member's contributions for fear of
discouraging others. The project manager is also concerned that the team member
may leave if not rewarded for the contributions made.
What should the project
manager do?
Correct Answer:
B
🗳️
A large project is affecting the neighborhood in which it is located. The
neighbors are not satisfied with the project and their resistance to the project
may affect the project deadline.
What two actions should the project manager
take? (Choose two.)
Correct Answer:
BC
🗳️
A company has decided to implement a new archiving system. A data breach
occurred during the implementation of the project.
What should the project
manager do first?
Correct Answer:
A
🗳️
After gathering all the requirements for a project with dependencies on external
stakeholders, the project team is finishing the second iteration. At this point,
the project manager learns about a possible change in regulations that would
prevent the product launch.
What should the project manager do to realize
benefits?
Correct Answer:
C
🗳️
After a couple of iterations, the project manager decides to present the product
to a key stakeholder. The stakeholder's feedback is that the team missed the
mark on many features.
What should the project manager do to avoid this in
the future?
Correct Answer:
B
🗳️
A new team member is added to a self-organizing team. The new team member is
reluctant to speak and take part in team discussions or decisions.
Which two
actions should the team take to engage this new team member? (Choose two.)
Correct Answer:
CE
🗳️
A company wants to increase the commercial value of one of its products in a
highly competitive market. In order to do this, the company commissions a
project to create a prototype. The team constructs the prototype
incrementally.
Which action should the project manager take as a
priority?
Correct Answer:
C
🗳️
During the daily meetings with the team the project manager notices that a new
team member is not making the expected progress on an assigned task.
What
should the project manager do?
Correct Answer:
D
🗳️
A company's project management office (PMO) has started to implement iterative
tools. A project manager is starting a new project and has identified an
opportunity to use the iterative tools. One of the senior managers is concerned
about this modified framework as it is fairly new to the company.
What should
the project manager do first?
Correct Answer:
A
🗳️
A project in the execution phase is behind schedule and is missing some
materials. The contractor submits an offer to supply the missing materials and
reimburse the cost since the internal procurement process will cause more delay.
The project manager does not agree with the costs submitted by the contractor
for the missing materials.
What should the project manager do next?
Correct Answer:
B
🗳️
A project manager presented the project schedule to the mam stakeholders. They
have requested that the project be completed two months earlier than the
scheduled date.
What should the project manager do?
Correct Answer:
A
🗳️
During the execution of a project the project manager notices that only one team
member has one of the technical skills needed to build the product. The project
manager is afraid this might have a future impact on the quality and schedule,
because most of the upcoming activities will require at least three people with
this specific skill.
What two actions should the project manager take to
prevent the team from being unqualified? (Choose two.)
Correct Answer:
BD
🗳️
The team is working on a critical project deliverable and the project manager is
concerned about meeting the deadline. There have been complaints from some
stakeholders about some of the team members' performance. The project manager
wants to understand the situation and provide feedback to the team as soon as
possible.
What three actions should the project manager take to address this
situation? (Choose three.)
Correct Answer:
ABC
🗳️
An organization is embarking on the deployment of a new digital solution that
will revolutionize purchasing services. The project manager has created all the
necessary plans and activities to ensure a successful integration and solution
launch. There is a risk of a partner's system being unavailable which could
impact the project negatively.
What key activity is needed to ensure the
project's success?
Correct Answer:
C
🗳️
The CEO has authorized the development of a complex financial product for a
company to provide greater future benefits. The budget has been acquired through
financing with global investors who expect all risks to be identified as soon as
possible.
What should the project manager use to identify the risks?
Correct Answer:
C
🗳️
The sponsor is supportive in leveraging agile approaches. The project manager is
contemplating how to roll out the agile approach and gam buy-in from both
project team members and stakeholders.
What should the project manager do
first?
Correct Answer:
C
🗳️
A technical manager newly appointed by the client, visits the project site to
verify the project deliverables. The technical manager feels that the project
manager has not been providing enough information.
What should the project
manager do first to resolve this situation?
Correct Answer:
D
🗳️
During initiation of a new product improvement project, a project manager finds
historical data showing that a similar project resulted in customers complaining
of an even worse user experience compared to the previous product
version.
How can the project manager prevent this outcome in the new
project?
Correct Answer:
B
🗳️
In analyzing a project for monthly status reporting, the project manager notices
that the schedule performance index (SPI) is 0,75 and the cost performance
index
(CPI) is 1,25. The project manager must provide the first project
status review soon and wants to emphasize that the project is under
control.
How should the project manager report the project status to key
stakeholders?
Correct Answer:
B
🗳️
After a meeting with the customer, the project manager receives special
recognition because the project is always on schedule. Later that day, the
project manager attends a regular project team meeting to follow up on the
status of the deliverables.
What should the project manager do in the project
team meeting?
Correct Answer:
A
🗳️
Team members are having a discussion with the project manager. In the last
retrospective meeting, the team realized that the obsolete equipment could
affect the next iteration of the project. The team recommends buying new
equipment because it is critical to the success of the final
deliverable.
What should the project manager do next?
Correct Answer:
B
🗳️
A company's CEO has just returned from a conference on the use of artificial
intelligence (AI) and would like the project manager to implement this
technology in the organization.
What should the project manager do first?
Correct Answer:
A
🗳️
A project manager is leading a project with several stakeholders in other
functional areas of the company. One of these stakeholders has just been
promoted to lead another functional area, and remains a stakeholder for this
project.
What should the project manager have the project team update to
ensure proper communications to stakeholders?
Correct Answer:
B
🗳️
A verbal announcement is made that the new team member joining the Scrum team
has limited mobility. The scrum master is aware that some team members are
unsure how the dynamics of the team will change.
What should the scrum master
do?
Correct Answer:
C
🗳️
Stakeholders in some industries prefer to deal with programmers and system
analysts directly, bypassing project managers. This complicates managing
resources on projects.
How should a project manager solve this issue?
Correct Answer:
C
🗳️
During an inspection, the production phase was stopped because the inspector
claimed that regulatory labels were missing.
What should the project manager
do?
Correct Answer:
B
🗳️
A project team is having difficulties understanding technical details regarding
requirements. The information was not initially provided by the customer, but
the information is critical in the current iteration for clarification on how
tasks need to be accomplished.
How should the project manager approach this
situation?
Correct Answer:
A
🗳️
A project manager has received an updated earned value analysis report. The
following are the key findings from the report:
* Budget at completion = US$1
million
* Earned value = US$0,7 million
* Actual cost = US$0,75
million
* Cost performance index = 0,933
Based on this information, what
should the project manager conclude about project performance?
Correct Answer:
C
🗳️
A project manager has been appointed to a multimillion-dollar project. The
project is considered to be high risk since no similar projects have been
undertaken before and there is no historical data. Some external stakeholders
are reluctant to provide support.
What approach should the project manager
take?
Correct Answer:
B
🗳️
A project manager is assigned to a project in a company that is transitioning to
agile. Not all stakeholders believe in the project, and some stakeholders would
like the entire project defined and planned out early in the project. However,
the project sponsor needs a quick win to ensure the continuation of the
project.
What approach should the project manager use?
Correct Answer:
C
🗳️
A team is currently working on a mobile app solution. During sprint execution,
one of the developers requires clarification about the acceptance criteria for a
particular task.
What should the project manager do to obtain the information
required by the developer?
Correct Answer:
D
🗳️
A project manager works with a global virtual team. The team is facing
difficulty in communicating with each other and often misses important messages.
This difficulty leads to missed deadlines.
What should the project manager do
to enhance project team effectiveness?
Correct Answer:
B
🗳️
A team member misses a project meeting without it being approved and has been
penalized as defined in the ground rules. This team member, as well as other
team members, insist that it is the first time they have seen this rule
regarding the project and they do not agree with the penalty.
What should the
project manager have done to avoid this situation?
Correct Answer:
A
🗳️
A team is working on implementing a communications system when the client says
that they are considering closing the project. The project manager schedules an
urgent meeting with the client to understand why the project is at
risk.
Which two tools or techniques can the project manager use to influence
the client's decision to keep the project active? (Choose two.)
Correct Answer:
AC
🗳️
A project manager has two projects that are being executed at the same time. The
duration of the critical project must be reduced, but the project manager does
not have enough resources to achieve this goal. In addition, the schedule does
not have activities that can be overlapped.
What should the project manager
do?
Correct Answer:
A
🗳️
A project manager for a maintenance project has a contract that is renewed
annually. The project started 6 years ago. After contract renewal this year the
auditors reported that this version of the contract violates a new law that was
passed last year.
What has happened in this situation?
Correct Answer:
A
🗳️
A project manager realizes that a project is becoming delayed because some key
decisions are affected by contradicting views between the organization's senior
management and external stakeholders.
What should the project manager do?
Correct Answer:
D
🗳️
A team member shares with their functional manager some negative details about
the performance of another team member that was discussed during the
retrospective. The project manager finds out about this discussion.
What two
actions should the project manager take? (Choose two.)
Correct Answer:
BD
🗳️
A project just kicked off and management's expectation is to ensure that the
deliverable of the first iteration helps the marketing team present the product
prototype to potential customers.
What should the project manager do?
Correct Answer:
D
🗳️
A project manager is in rapid development mode on a joint application
development module. The company wants delivery to occur in two weeks. The module
needs to be integrated with other modules on a similar timeline, but release
management has a three-week backlog.
What should the project manager do?
Correct Answer:
B
🗳️
An organization is introducing agile to its projects. During an informal
discussion the project manager learned that team members who are currently
working on different teams are discussing how they would like to be together on
the same team.
What should the project manager do?
Correct Answer:
C
🗳️
During a retrospective meeting a project manager hears that stakeholders have
been constantly complaining at iteration demos about product features not being
delivered as requested.
What advice should the project manager give to the
Product owner to ensure that product features are always delivered as
requested?
Correct Answer:
B
🗳️
A project for a new product launch is in a very initial stage and the
requirements are evolving. Due to stiff competition in the market, the customer
would like to launch the product keeping the scope flexible. The project team
intends to start the work based on the forecast of a similar project delivered
last year.
Which project approach suits the scenario?
Correct Answer:
A
🗳️
A project team is experiencing delays in completing a task that turned out to be
more complex than initially estimated. This is a critical task that could impact
current iteration goals.
What two options will help the team initially
address this obstacle? (Choose two.)
Correct Answer:
BD
🗳️
The project manager of an agile project has been asked to reduce the budget by
30%. Since this is a small project team, the budget is primarily allocated to
resources.
What strategy should the project manager use in order to keep
delivering value in a restricted environment?
Correct Answer:
C
🗳️
During the implementation phase of a project, a new regulation affects the
project, and a critical status meeting discussing the scope changes is required.
The project manager discovers that a key stakeholder cannot attend the scheduled
meeting.
What should the project manager do?
Correct Answer:
D
🗳️
A new project has been kicked off following a planning session. The project is
under direct oversight of an executive in the organization. After a review
meeting, the project manager overhears an executive request a dashboard from one
of the team members to show the overall project status.
What should the
project manager do?
Correct Answer:
D
🗳️
A project manager is managing a project which has a very complex and long
execution period. Although the project is mostly predictive, the team was able
to break the design and execution into smaller packages using a hybrid
framework. The business wants to keep track of the value delivered by this
framework application but there is no defined set of measurable items for the
framework.
What should the project manager do first?
Correct Answer:
A
🗳️
Early in the execution phase, a project manager discovers that recent changes in
enterprise environmental factors (EEFs) will severely reduce the implementation
cost and shorten the project schedule.
How should the project manager address
this situation?
Correct Answer:
D
🗳️
A group has been working together for one month. During daily meetings a team
member continues to express issues in completing their tasks.
What should the
project manager do?
Correct Answer:
C
🗳️
A team has different ideas on how to address a feature of a product under
construction and; although the sprint began two days ago, they have still not
reached a consensus.
What should the project manager do?
Correct Answer:
D
🗳️
A junior staff member was recently assigned to the team. The new team member
tells the project manager that they are confused because they are not familiar
with what is expected of them on the project.
What should the project manager
do to assist the new team member?
Correct Answer:
D
🗳️
Which three of the following scenarios are impediments to which a scrum master
should pay attention? (Choose three.)
Correct Answer:
ACD
🗳️
A project team is engaging a development team in another country to develop
software. During progress reviews, the project manager identified completion
date delays due to rework because there were different interpretations of the
client's needs.
What should the project manager do?
Correct Answer:
D
🗳️
A team has been working on a project for several months, but the completion date
is unclear because the scope is changing frequently as new knowledge is gained.
Some deliverables have already been completed, but when new stakeholders join
the team, they complain that project outcomes are not meeting business
goals.
How can the project manager prevent this situation from happening in
the future?
Correct Answer:
A
🗳️
A company recently used desktop research for a feasibility study, which showed
that the project is behind schedule. The project team also has concerns about
the impact of scope changes on the project schedule.
What should the project
manager do to keep the project on schedule while still meeting project
objectives?
Correct Answer:
A
🗳️
A project manager has been using predictive methodology for more than 10 years
and is switching to an agile project. The team members have not previously
worked together. After two sprints of work, the team has not achieved any
outcome and there is a lot of pressure to get work done.
What kind of
leadership style should the project manager use at this stage?
Correct Answer:
B
🗳️
A project manager has been assigned to lead a project to deploy a new system.
The stakeholders disagree on the project objectives and approach.
What should
the project manager do?
Correct Answer:
D
🗳️
The project manager started a new project and must ensure that the team members
and stakeholders are adequately trained. After an interview with the team, the
project manager discovers that all resources have experience in different agile
methodologies.
What should the project manager do?
Correct Answer:
C
🗳️
A project manager invites the company CEO, sponsor, team members, and an
external client representative to a meeting to review the project management
plan.
The project manager starts to present the budget but the CEO suddenly
asks to end the meeting.
What should the project manager have done to avoid
this situation?
Correct Answer:
B
🗳️
A project manager is assigned to a new project to deliver a product at the end
of the year. The project manager was informed by the vendor that a core
component could not be shipped on time, which will impact the schedule.
What
should project manager to do next to minimize the impact on the project?
Correct Answer:
D
🗳️
In a hybrid project, the customer decided on a major change for the project
design. This change was approved and the impact on schedule and budget is
known.
The software team leader, who is supposed to develop the software,
refuses to commit to delivery dates claiming that they work using an agile
approach and cannot commit to a final delivery date. The hardware team depends
on this software to develop their part of the product.
What should the
project manager do?
Correct Answer:
A
🗳️
A project manager is having difficulty acquiring final acceptance of some
deliverables from a stakeholder for reasons that seem to be outside of the
project acceptance criteria.
What should the project manager do?
Correct Answer:
C
🗳️
How should the project manager develop the project management plan to ensure
that the project continually delivers the expected benefits?
Correct Answer:
A
🗳️
During project execution, a project manager is informed that most of the project
team members have enrolled in the newly implemented work-from-home company
policy.
How should the project manager reflect this change in the
project?
Correct Answer:
A
🗳️
A project manager for a large multiyear industrial project has a project with
diversified stakeholders from various geographical areas. Recently, the project
manager encountered an issue with stakeholder engagement.
Which two tools
should the project manager use to determine the underlying reason for why
engagement is not having the planned effect? (Choose two.)
Correct Answer:
AC
🗳️
A project manager is assigned to a project within a program. The high-level
requirements of the project are known, but the priorities of some of the
requirements are uncertain as they are interdependent on some other pipeline
projects within the program.
How should the project manager prepare for the
next steps of the project?
Correct Answer:
C
🗳️
A new team member has joined an agile project, replacing a team member who
recently left. The project team needs the new team member to speed up their
ability to contribute effectively to the project.
What should the project
manager do to help in this situation?
Correct Answer:
B
🗳️
A team is holding the first demonstration of the software built to date on a
medium-sized project. The product owner has uncovered a number of issues they
would like to be addressed before providing approval.
How should the project
manager approach this problem?
Correct Answer:
A
🗳️
A project manager has just finished initiating a project. While planning the
project manager notes that several essential team members do not have the
required skills for key tasks later in the project.
What should the project
manager do first?
Correct Answer:
A
🗳️
A project to develop a large hydropower plant is in the implementation phase and
is managed using a hybrid approach.
What should the project manager do to
ensure full compliance of quality requirements during the execution phase?
Correct Answer:
C
🗳️
A project manager finished reviewing the project deliverables for the current
iteration with the customer. A new key stakeholder who just joined the
customer's team, complains that the results do not provide the capabilities the
business anticipated.
What should the project manager do to address this
issue?
Correct Answer:
B
🗳️
As part of the strategic plan, a company decides to implement a new software
platform to manage a centralized document repository. Some requirements are
clear and some need more detail.
What should the project manager do first to
decide how to manage this project?
Correct Answer:
B
🗳️
One team member is not as active as the rest of the team during a brainstorming
session. The project manager has a separate conversation with the team member
and learns that the team member is slightly hearing impaired. The team member
appreciates the project manager's concern. The project manager then decides to
change the time and room for the meeting to ensure everyone can
participate.
What interpersonal skill did the project manager use?
Correct Answer:
B
🗳️
For the purposes of quality assurance, a quality audit was conducted on the
processes being used in the project execution plan. One of the nonconformance
issues raised by the auditor was that attendance lists for the project risk
review meetings were not available.
Why is an attendance list important?
Correct Answer:
B
🗳️
A company is initiating a project to enhance one of its existing products. All
of its products are developed internally.
What should the project manager
do?
Correct Answer:
B
🗳️
The client will not agree to closure, claiming that the project team has not
performed the code inspections mandated in the development contract. The project
team has performed the code inspections, however the records are not
complete.
What should the project manager do?
Correct Answer:
B
🗳️
A project manager has a team of shared resources from other projects who are
working on a client project. Three days before the project is due. The team
informs the project manager that the project will be delayed because a component
was not delivered on time. Competing priorities of the shared resources are
delaying delivery of the component.
What should the project manager have done
to prevent this delay from happening?
Correct Answer:
D
🗳️
A project manager has been managing a highly complex project. The project
manager has ensured that all of the required tasks have been completed. During a
recent external audit. The project manager was informed of a heavy penalty being
levied on the project for the latest module that was implemented.
What should
the project manager have done to ensure that there were no liabilities arising
from the recent implementation?
Correct Answer:
D
🗳️
A project manager at a company is considering a high-performing junior member of
the organization to be the new project manager for a current project.
What
should the project manager do to prepare for a recommendation to senior
management?
Correct Answer:
C
🗳️
A project manager is assigned to a project that is in development. As the
project manager reviews the project's progress, they find a few tasks that are
behind schedule. After investigating, the project manager discovers that a few
team members were pulled to work on other assignments, which impacted their
ability to focus on the project manager's project.
Which two actions can the
project manager take to bring the team back on track? (Choose two.)
Correct Answer:
DE
🗳️
A project manager accepts a delivery at the project site but the items are of a
poor quality. The project manager gets the local vendor to fix the items but
more deliveries from this vendor are expected.
What should the project
manager do going forward?
Correct Answer:
B
🗳️
During project execution, the risk owner is monitoring the critical speed rate
of a power engine to eventually trigger the defined risk-response strategy.
During the risk assessment and management process phase, it was defined that the
power engine has the following characteristics:
1,600 rpm (rate-per-minute)
-> stops working and crashes the system
1,500 rpm (rate-per-minute) -> warns
of max rate allowed
1,400 rpm (rate-per-minute) -> reduces the power and
brakes the engine
Which of the following statements is correct?
Correct Answer:
C
🗳️
Project A is critical for the company and must be completed within nine months.
The project charter has been signed but the project scope statement has not been
prepared. Management asks the project manager to move forward with the project
without an approved project scope statement.
What should the project manager
do next?
Correct Answer:
C
🗳️
A project manager is starting a project using a hybrid approach and notices some
team members only have knowledge of predictive approaches.
What does the
project manager need to do first in order to have good project performance?
Correct Answer:
C
🗳️
While reviewing prototypes, the quality team found some deviations that do not
affect the mam functionality but have the potential to be an issue in the
future. To avoid major problems in the future, the team recommends corrective
actions that will require additional funds. The project is already struggling to
stay on budget and has even used some of the contingency reserves.
What
should the project manager do?
Correct Answer:
C
🗳️
A team has been struggling with various issues during the course of an
iteration. The project lead facilitates a discussion of the issues and the team
forms new team agreements. During the next iteration, some of the same issues
appear again.
What should the project lead do next?
Correct Answer:
B
🗳️
A technical subject matter expert (SME) identifies an occurrence that should be
captured in the project's lessons learned. The SME asks the project manager to
write, document and include it in the lessons learned register.
What should
the project manager do?
Correct Answer:
D
🗳️
During the course of a project, the project manager wants to ensure that the
work carried out and the product being created do not deviate from the
prescribed business value.
What should the project manager pay special
attention to in order to achieve this goal?
Correct Answer:
D
🗳️
The project manager has observed that two team members have been arguing with
each other openly at meetings. To push their ideas through, each team member
individually spoke with the sponsor directly and made decisions without
informing the project manager or other team members.
What two actions should
project manager take? (Choose two.)
Correct Answer:
CD
🗳️
The project sponsor on an agile project informed the project lead that an
executive would like an update on the project's progress.
What should the
project lead do?
Correct Answer:
B
🗳️
A project manager is leading a meeting with key stakeholders, the project
sponsor and the product owner to define the features that will be released after
the next iteration. The purpose of the meeting is to review the product backlog
prioritization, considering that during the past iteration some deliverables
were not completed.
Which two items should be taken into account first to
review and update the product backlog priorities during the meeting? (Choose
two.)
Correct Answer:
AC
🗳️
A project manager led the implementation of an electronic invoicing project that
has just been completed. The financial manager communicated that the team
discovered three invoices with errors.
Which two documents should the project
manager update as soon as possible? (Choose two.)
Correct Answer:
AD
🗳️
During an iteration of a project, a planned activity becomes more complex. The
work should be delivered in the shortest time possible.
What approach should
be used in this situation?
Correct Answer:
D
🗳️
A multinational company has a plan to expand their business into a new country
where they currently have no presence. A project manager is assigned to initiate
this project.
After reviewing the business case, what should be considered
first when developing an appropriate implementation strategy?
Correct Answer:
B
🗳️
A project manager is assigned to lead a newly formed agile team. The functional
manager has assigned tasks to team members, but the team members do not feel
empowered.
How can the project manager promote empowerment and accountability
among the team?
Correct Answer:
C
🗳️
A project manager who is managing a critical project in a multinational company
is conducting a progress meeting with all team members. During the meeting, one
of the team members states that they are facing a critical problem that will
prevent them from completing their assigned task.
What should the project
manager do?
Correct Answer:
B
🗳️
During the last sprint review the product owner stated that the product does not
deliver any value. The project manager believes that the product meets all the
provided specifications. The team is confused by the product owner's
statement.
What should the project manager do when using a hybrid
approach?
Correct Answer:
C
🗳️
A geographically distributed project team has development issues between the
collocated and virtual teams causing productivity to decrease.
What should
the project manager do to address this issue?
Correct Answer:
B
🗳️
A Scrum team has committed to delivering a specific capability in their first
release. Multiple operational issues have prevented the developer from
delivering key capabilities. The technical lead has also given notice that they
are resigning from the company.
What should the project manager have the
Scrum team do to recover from these issues?
Correct Answer:
A
🗳️
A project manager is leading a large-scale project that involves 70
stakeholders. The project manager has heard various comments and expectations
from the customers, some of which are contradictory. Consequently, some
requirements are not clear.
What should the project manager do to build
consensus regarding the requirements?
Correct Answer:
C
🗳️
A project manager has been asked to lead a project. The performing organization
does not have a project management office (PMO) or formal governance policies
procedures, and guidelines for this type of project.
What should the project
manager do first to determine a governance approach for the project?
Correct Answer:
B
🗳️
A key project stakeholder who was a big supporter and motivator for the project
team is leaving the organization. The project team is experiencing low morale
and poor teamwork.
What should the project manager do to improve morale?
Correct Answer:
B
🗳️
DRAG DROP -
Drag the characteristics of the stage on the left to the correct
Tuckman Ladder stage on the right.
Select and Place:
Correct Answer:
A project manager is appointed for the deployment of a new solution. The
solution will be integrated into the environment by a third-party vendor. This
vendor just announced a delay in delivering a key component, which will impact
the project schedule.
What should the project manager do?
Correct Answer:
B
🗳️
DRAG DROP -
Drag the communication event on the left to the main subject
discussed during the event on the right.
Select and Place:
Correct Answer:
DRAG DROP -
A hospital is running a project for one of their internal
critical systems to manage billing, patient data, and record management along
with consultation reports and input from physicians. The project manager now
needs to categorize the identified risks.
Drag each risk type on the left to
its correct example on the right.
Select and Place:
Correct Answer:
DRAG DROP -
The project manager is having difficulty communicating with one
of the team members. The team member recently attended a training course and has
been training other team members in a new agile technique. However, sometimes
the team member is forceful in pushing ideas even if other team members are
uncomfortable.
What personality indicators should the project manager
consider when determining what communication style to use with this team
member?
Select and Place:
Correct Answer:
DRAG DROP -
An experienced project manager is overseeing a merger and
acquisition project. The project manager reacted differently to different
threats identified on the project.
Drag the mitigation strategy on the left
to the project manager's actions on the night.
Select and Place:
Correct Answer:
A project manager and protect team are developing a strategic approach to engage
the internal and external stakeholders.
Which approach should be
followed?
Correct Answer:
A
🗳️
A distributed protect team wants to use the common ground principle to ensure
that they have a common understanding of the scope. The team asks the protect
lead to set up a workshop.
What should the project lead do?
Correct Answer:
B
🗳️
DRAG DROP -
A project manager for a government organization often deals with
stakeholder engagement issues. Drag the interpersonal skill the project manager
should use on the left to the correct situation on the right.
Select and
Place:
Correct Answer:
DRAG DROP -
An agile team is geographically separated across multiple
continents, and the project manager is in the process of identifying the tools
to manage the communication among the virtual teams.
Drag the appropriate
tool on the left to each protect task on the right.
Select and Place:
Correct Answer:
A client mentioned that in the past 2 months, they have not been invoiced for
completed work. The client has communicated that they will release the funds for
other activities it the invoices are not sent.
What should the project
manager do next?
Correct Answer:
A
🗳️
HOTSPOT -
A project manager receives an update that the development flow is
not going well. Some team members cannot start their work because the delivery
is late.
Looking at the Kanban board and the work in progress (WIP) lines,
the project manager observes a bottleneck.
Click the title of the queue in
the Kanban board below that requires additional resources to relieve the
bottleneck.
Hot Area:
Correct Answer:
Midway through the execution of an agile protect there is a shift in the
strategic objectives at the organization level to promote digital
transformation.
What should the project manager do next?
Correct Answer:
A
🗳️
DRAG DROP -
Drag the items on left side to the matching term within the
correct project approach on the right side.
Select and Place:
Correct Answer:
A project manager is assigned to a project that will improve the business
operations for a trading firm. The project team has just completed the discovery
phase and needs to make a presentation to the business team in 4 weeks to
showcase the feasibility of the solution.
How should the project manager
advise the team to proceed?
Correct Answer:
C
🗳️
Project reviews are done regularly in a project. The team has encountered a
critical technical issue that will be discussed in the next project
review.
Who should the project manager invite to the review for an effective
decision on the way forward?
Correct Answer:
B
🗳️
A project manager is initiating an agile project for which some external
components will be delivered by vendors. One of the vendors, however, will be
unable to deliver its component in an incremental, collaborative way.
How
should the project manager handle this situation?
Correct Answer:
C
🗳️
A project manager is leading a team that is geographically dispersed. The team
needs to collaborate and finalize the monthly reports. Occasionally, meetings
occur during the weekends due to the time differences. Team members have
expressed that they do not want to work on the weekends.
What should the
project manager do?
Correct Answer:
C
🗳️
A critical deliverable for the current iteration is giving the team
difficulties. Functionality and quality issues are constantly emerging and
delaying iteration progress.
The project manager listens to the team's
concerns and discovered that the work is not being well coordinated among the
team members.
Which two actions should the project manager take to handle
this situation? (Choose two.)
Correct Answer:
CE
🗳️
A project manager is managing a large project. During a review meeting, the
project manager discovers that one of the team members who use to be a high
performer was not able to complete their work on time.
What should the
project manager do?
Correct Answer:
A
🗳️
An organization is initiating a project that will be using new technology. The
complexity of the project requires excellent technical skills. After reviewing
the proposed project management plan, the project sponsor asks for options to
reduce the labor cost without introducing risk to the project
delivery.
What should the project manager do first?
Correct Answer:
B
🗳️
A project manager is using an agile approach. During the sprint planning
meeting, the product owner flagged a backlog item as high business value and
easy to implement. However, the other team members identified a high dependency
between this item and another item that is flagged as low business value and
high complexity.
What should the project manager do to support the
backlog prioritization?
Correct Answer:
C
🗳️
A project manager meets with the development team to estimate the time required
to complete a software application. The software developers are new to the
company, and they have never developed a similar application.
Which
estimation technique should the project manager recommend?
Correct Answer:
D
🗳️
A project sponsor insists that the project scope for a new product launch should
include two geographical locations. However, after the project scoping session
was done, a project charter was completed and approved with one location
only.
What should the project manager do?
Correct Answer:
B
🗳️
A project is on its fifth iteration out of six. One member of the team has left
the company unexpectedly.
What should the project manager do next?
Correct Answer:
B
🗳️
A construction company is executing a building contract that includes firm
milestones for replacing certain components of the building. During execution,
the client complains that the new components do not meet the
requirements.
What should the project manager have done to prevent this
from happening?
Correct Answer:
B
🗳️
DRAG DROP -
A production team will soon begin their first agile project.
No one in the team or management has agile knowledge. The training manager can
only fund three enrollments.
Match the team role on the left to the
correct training course on the right.
Correct Answer:
An agile team is in the early phases of the development cycle for a project;
however, they have already begun to deliver functionality to the customer. The
team has identified risks to the project and are working on developing the
mitigation strategy.
What should the project manager do next?
Correct Answer:
C
🗳️
A project stakeholder complained that they did not receive an important delivery
that was stated in the schedule. The team member responsible for this
deliverable explained that they sent an email to the stakeholder, advising them
that the deliverable would not be delivered on time.
What should the
project manager have done to avoid this situation?
Correct Answer:
A
🗳️
After sending an on-site meeting invitation to seven people for the kick-off
meeting of a project, a key stakeholder declines because they will be at another
location for the rest of the month.
What should the project manager do?
Correct Answer:
D
🗳️
At the end of a project, the project manager was asked to provide a performance
rating of the project team members.
What should the project manager
mainly make reference to?
Correct Answer:
C
🗳️
A project manager prepared a project benefits management plan.
Which of
the following should be included in this document?
Correct Answer:
D
🗳️
In a global project, the main definitions were developed in country A, and the
delivery of the project will be completed in phases in countries B, C, and D.
Country B discovers that one of the legal requirements was not
addressed.
What should the project manager have done to avoid this
situation?
Correct Answer:
D
🗳️
In a frequently changing project, the project manager discovers a customer requirement change during a daily meeting. What should the project manager do?
Correct Answer:
D
🗳️
A customer is concerned with the quality of the product delivery, as the production deployment is approaching. What should the project manager do next to ensure acceptance of the deliverables?
Correct Answer:
B
🗳️
A hybrid project has just deployed, and the project manager is planning project
closure with lessons learned workshops. A key stakeholder informs the project
manager that having the Scrum team in the workshops is a waste of time because
the project was delivered successfully.
What should the project manager
do?
Correct Answer:
C
🗳️
An agile project for a database migration impacts nearly all business units of
the corporation. Every effort has been made to complete the migration before the
end-of-support date for the database platform. A new impediment now implies the
need to continue use of the old platform another year at a higher support
price.
What should the product owner do about this situation?
Correct Answer:
A
🗳️
A project manager is leading a product feature rollout that will gain more
subscribers for a video-streaming application. During the backlog grooming
phase. the business stakeholders were unable to understand the feature
integration with the product and raised concerns.
What can the project
manager do to demonstrate the feature integration?
Correct Answer:
A
🗳️
A company is launching a new product that has to be ready before the summer
season begins. After the discovery process, the team realizes that the
requirements are very uncertain.
What should the project manager do?
Correct Answer:
C
🗳️
A project team has finished its first iteration out of six. The iteration's
delivery performance (velocity) was 50%. During the iteration retrospective, the
team realizes that the complexity of the work was underestimated.
What
should the project manager do?
Correct Answer:
C
🗳️
A project manager is reviewing a draft of the project charter with key
stakeholders. During the meeting, a conflict occurs between the sponsor and the
product owner.
How should the project manager deal with the situation?
Correct Answer:
B
🗳️
In a daily standup meeting, a developer indicates that a backlog item will not
be delivered because they need to take an unexpected leave for the next couple
of days. The backlog item is a prerequisite for a feature expected by users in
the next sprint review.
What should the project lead do?
Correct Answer:
A
🗳️
An organization is transitioning to agile delivery, and a new team has been
assembled. A project is not going well because the variation of the team
velocity is very high and every sprint delivers less than committed. A new
project lead with a strong technical background has been assigned to the
project.
What should the project lead do?
Correct Answer:
B
🗳️
A project team member just informed the project manager that the license for the
software that the team uses to perform calculations has just expired. As a
result, the team cannot continue with their project tasks.
What should
the project manager do first?
Correct Answer:
D
🗳️
During a monthly review meeting, a high-performing team member raised a concern
about the quality feedback mechanism. The team member expressed that they are
not able to deliver high-quality output.
What should the project manager
do first?
Correct Answer:
C
🗳️
A member of the project team always extends discussion topics, taking more time
than necessary during project team meetings. Other team members feel this member
is not being considerate of their time.
What should the project manager
do?
Correct Answer:
A
🗳️
A project manager is working on a software development project for an oil and
gas client using an agile approach. The project manager is having difficulty
preparing the schedule because the project has various unknowns.
Which
scheduling method should the project manager use to develop the schedule?
Correct Answer:
C
🗳️
A company recently adopted agile to develop innovation projects. The project
manager is experiencing problems with some team members who consider some agile
ceremonies to be unnecessary.
What should the project manager have done
before the beginning of the project?
Correct Answer:
A
🗳️
A company routinely outsources resources for specific core activities. Due to a
sudden, unforeseen risk, all of the team members are needed to work remotely,
including the outsourced ones.
How can the project manager address this
challenge to assure outsourced vendors deliver?
Correct Answer:
A
🗳️
A project is on its second iteration out of six. The team realizes that a key
deliverable will depend on the acquisition of a new device.
What should
the project manager do?
Correct Answer:
A
🗳️
A project manager works in a matrix organization and is managing an internal
software development project that is intended to reduce conflicts in the
company's internal tracking system. During development, the project manager is
informed that the software has to account for an unexpected change to government
accounting requirements. The development team was able to make the change with
no additional cost; however, the project manager notices that the testing costs
are beginning to exceed the testing budget.
What should the project
manager do?
Correct Answer:
C
🗳️
A project manager schedules virtual daily standup meetings for a project, but half of the team members regularly join late or miss the meeting all together. What should the project manager do?
Correct Answer:
A
🗳️
A project manager is well informed on the industry standards of the organization and believes that they are not reflected in the project deliverables. What should the project manager review next?
Correct Answer:
D
🗳️
A project manager is assigned to a multiyear project. During project execution,
the customer delegates a new representative who contacts the project manager
directly with a concern about their participation in status meetings. The
representative wants to contact team members directly.
What should the
project manager do next?
Correct Answer:
C
🗳️
A team is preparing the closing phase and building a plan for the next phase.
One of the project sponsors is complaining that the last phase had some quality
deliverable issues. However, the quality acceptance document was
signed.
What should the project manager do?
Correct Answer:
C
🗳️
A project manager is tasked with developing a coaching model to support and
recognize team members' growth.
What should the project manager consider
when defining their coaching strategy?
Correct Answer:
D
🗳️
A team realizes that there is no access to data that the project depends on to
complete the current iteration. This dependency was known; however, the team is
unsure of the available options to remove this obstacle.
What should the
project manager do next?
Correct Answer:
B
🗳️
An internal virtual team is meeting daily to review iteration progress, as well
as to conduct other technical and follow-up calls with key stakeholders. The
team seems to be disengaged.
How should the project manager approach this
situation?
Correct Answer:
B
🗳️
A major public-transportation construction project is aimed at significantly
reducing emissions. The project has been severely delayed due to noncompliance
with environmental codes and bylaws.
What should the project manager have
done to prevent this?
Correct Answer:
D
🗳️
Project acceptance criteria include on-site training for the new users of a
system. Due to unforeseen circumstances, all team members have to work remotely
for an indefinite period of time.
What should the project manager do?
Correct Answer:
B
🗳️
A project manager is leading a software development project that will assist in
maintenance management for a power plant. The project manager is analyzing
project performance data and trying to forecast if the project will have any
slippage in the future.
What should the project manager do?
Correct Answer:
C
🗳️
A project has been reporting a declining schedule performance index (SPI) for
the past four reviews. No corrective action is under development, and the
project team does not seem concerned.
What should the project manager do
first to address the SPI trend?
Correct Answer:
B
🗳️
A highly critical project is in jeopardy due to missing professional
resources.
What should the newly assigned project manager do first?
Correct Answer:
A
🗳️
Travel restrictions are suddenly imposed during a project's execution. The team
members reside in different geographic locations.
What should the project
manager do next to address this issue?
Correct Answer:
B
🗳️
A project team is performing a post-release evaluation of a product that
requires detailed feedback from seven stakeholders. Six of the stakeholders have
promptly provided feedback. One of them has not provided any feedback despite
numerous requests from the team.
What should the project manager do in
this situation?
Correct Answer:
D
🗳️
A stressful situation has presented some challenges for the team. The project
manager notices stress behavior in some of the team members, and it is beginning
to spread across the group. The project manager needs to coach the team to
change their mindset in order to be more efficient.
What should the
project manager do?
Correct Answer:
D
🗳️
A project is starting its sixth iteration out seven. During the daily meeting, a
team member explains that a key function will take longer to complete than
originally anticipated.
What should the project manager do?
Correct Answer:
D
🗳️
DRAG DROP -
A project team has developed the initial schedule using a
network diagramming method and has arrived at the overall project duration. Upon
examining the schedule, the project manager finds that there are several
activities that may require buffers to mitigate or eliminate potential
scheduling conflicts.
Match the following common terms with their
explanations that evaluate the buffers or constraints.
Correct Answer:
A project charter has been approved and the project manager has been assigned to
the project. The project manager is currently working with the project team to
subdivide the project work packages.
What is the project manager doing?
Correct Answer:
C
🗳️
A large matrix organization is adopting a new communications approach. This is
necessary because their projects often require the resourcing of expert
knowledge in the form of specialists from various departments and
divisions.
What should the project manager do to set up effective
communications?
Correct Answer:
D
🗳️
A project manager is working on a unique project that is dissimilar to the
project nature of the organization. The project manager is tailoring the
artifacts for this new project.
Who should determine which artifacts
should be used in the project?
Correct Answer:
D
🗳️
An organization is using a hybrid delivery approach for a business project. The
product owner, the person who was also managing the project, was promoted to a
more senior role. A new project lead has joined the project.
Which
artifact should the project lead use to ensure that the project benefits have
been identified?
Correct Answer:
B
🗳️
A multiyear resource constraint project is midway through the execution phase.
During a progress update meeting, it has been determined that there might be a
schedule delay to deliver the project. The project manager has observed that all
of the team members are working hard and lots of deliverables have already been
completed.
What should the project manager do immediately about this
situation?
Correct Answer:
C
🗳️
An organization embarking on a significant transformation initiated a project to
improve and document business processes. One of the objectives of the project is
to implement agile project delivery.
What is the main reason for adopting
agile?
Correct Answer:
C
🗳️
A company has appointed a supplier to deliver software and has assigned an
internal project manager. The supplier states that no technical development or
testing is required from the customer. The project manager would like to confirm
this with all of the stakeholders.
What should the internal project
manager do first?
Correct Answer:
A
🗳️
A distributed project team has communication issues because of their
collaboration tools. The team feels that efficiency could be improved by
changing the collaboration platform.
What should the project manager do?
Correct Answer:
D
🗳️
A few developers have identified a list of impediments at the daily standup and
are asking for the project lead's assistance in prioritizing them. There are a
few complex backlog items, and a new junior tester has identified a few
compliance defects. The product owner and a couple of developers will be leaving
the project team, and the contract with the test and production support partner
will not be renewed.
Which issue should the project lead focus on first?
Correct Answer:
D
🗳️
A project manager is leading a project when a key stakeholder requests
additional work that is not in the scope. The stakeholder is also concerned that
the project sponsors may not approve and fund the additional change in
scope.
What should the project manager do first?
Correct Answer:
D
🗳️
A project manager has just received communication from an operational functional
manager to complete an additional scope item for a project that was formally
closed a few weeks ago. The scope looks relatively small and simple to handle as
part of the daily operations activity.
How should the project manager
deal with this request?
Correct Answer:
C
🗳️
A project manager is scheduled to meet with a client for their weekly risk
management meeting. The project manager observed that one of the tasks which had
external dependencies is delayed by one week. The project manager knows this
will have an impact but does not know the exact details.
What two things
should the project manager do? (Choose two.)
Correct Answer:
BE
🗳️
A new team member has joined a project team. During the first sprint, the new
team member approached the project manager and requested to implement a new way
of testing. The team has been resistant to the proposed change.
What
should the project manager do?
Correct Answer:
C
🗳️
A steering committee member is complaining about the weekly report. They stated
that the report is too long and has unnecessary details. As a result, they are
unable to obtain the main message and take action.
What should the
project manager do to avoid similar complaints?
Correct Answer:
C
🗳️
All project team members refer to the project manager for various decisions.
This causes delays for some tasks. as the project manager is usually preoccupied
in meetings throughout the day.
What should the project manager do to
prevent these delays?
Correct Answer:
C
🗳️
A customer is concerned about the time required to complete a project and is
asking the project team to reduce the number of iterations required to complete
the product.
Which approach should the project manager take?
Correct Answer:
D
🗳️
A human resource (HR) acquisition process for a large project has recently
changed. One major process change includes the approval of the financial manager
and the recruitment manager. This change to the process implies longer
processing. The project urgently needs new resources.
What should the
project manager do?
Correct Answer:
B
🗳️
At the end of a project's initiation phase, the budget was developed and sent to
the approval board. During the approval meeting, one of the key stakeholders
asked how the budget was developed for future uncertainties.
How should
the project manager reply?
Correct Answer:
A
🗳️
A project team member is sick and will not be able to return to the project for
a few weeks. During the daily meeting, the team shares their concerns as the
sick team member was the only one skilled in the component they were
developing.
What should the project manager have done to prevent this?
Correct Answer:
A
🗳️
A key stakeholder who is highly involved in the project claims that the reports sent by the project team are inadequate. What should the project manager do first?
Correct Answer:
C
🗳️
A company's key product is evolving and requires the use of a new technology. No
one on the team is familiar with this technology; however, experienced
developers on the team volunteered to study the concepts and application and
believe they will be able to take full responsibility for the new
technology.
What should the project manager do?
Correct Answer:
D
🗳️
Contract terms used during the tender phase for a new power-generation facility
must be revised before signing with the successful bidder because the terms of
the tender have been amended to accommodate the new financial regulations on
company tax.
Which approach should the project manager take to implement
this amendment?
Correct Answer:
B
🗳️
A project manager is managing an agile project for the first time. Early on, the
project manager discovers the team is struggling to agree on the scope of a
feature during a sprint.
How should the project manager help the team
resolve the issue?
Correct Answer:
B
🗳️
A project manager is leading a hybrid project and is collaborating with the
client to develop the project contract. Some delays have been experienced due to
unforeseen technical difficulties and new dependencies. However, the project
manager is optimistic about recovering the delays in the upcoming sprints. A key
stakeholder asked the project manager if the contract deadlines can be
met.
What should the project manager do first?
Correct Answer:
A
🗳️
A large global organization developed a new medical implant that requires
compliance with local government regulations. The approval process for one
country is lengthy and will impact the intended launch date.
What should
the project manager do?
Correct Answer:
C
🗳️
A project manager notices that a new junior team member's suggestions are
constantly rejected by senior team members. The senior team members find the
suggestions valid and innovative, but unrealistic. Following several project
assignments, the senior members request to have the junior team member
removed.
What should the project manager do next?
Correct Answer:
D
🗳️
A project manager is leading a project with strict time constraints. In team
meetings, one of the team members is always silent. The project manager
determines that this team member is not knowledgeable about the technology
solution. The project manager is concerned that this problem will impact
productivity.
What should the project manager do?
Correct Answer:
B
🗳️
A project manager is assigned to a new project. The project is for a new product
that the company wants to launch as soon as possible to test market readiness.
The project is part of a large business transformation, and the objective is to
open delivery channels for the new product.
Which delivery approach
should the project manager recommend?
Correct Answer:
C
🗳️
A project management office (PMO) director finds that the project managers
leading software development projects are not consistently seeking approval from
other division leaders in cybersecurity and operations before deploying code
into production. The PMO director asks the project manager to develop a solution
for this issue.
What should the project manager do to fix this problem?
Correct Answer:
D
🗳️
A project manager is part of an organization that is assessing the use of agile
delivery approaches. A new project management office (PMO) manager who had a bad
experience with a Scrum approach recommended that the project board replace
Scrum with a predictive approach.
What should the project manager do?
Correct Answer:
D
🗳️
A project team is trying to meet the milestone target dates in order to receive
a bonus promised by the project sponsor. Unforeseen challenges and poor
communication among the team members resulted in mistakes and delays. Tensions
are high, and the sponsor is concerned.
What should the project manager
do?
Correct Answer:
B
🗳️
A project manager holds periodic progress review meetings to discuss
issues.
What should the project manager do first on the agenda?
Correct Answer:
B
🗳️
A project manager has recently been assigned to a new project. When the project
manager first meets the project team, the team tells the project manager that
all of the management plans and documents for the project are
missing.
What should the project manager do?
Correct Answer:
D
🗳️
During the early phase of a project, the requirements documentation was not
approved. It was identified that the leader of a user party was not included in
any of the requirements collection communications.
Which of the documents
was likely missed or outdated?
Correct Answer:
A
🗳️
A project manager is managing the transition to operations. The project sponsor
wants to ensure that good support is provided to the end users.
What
should the project manager do?
Correct Answer:
C
🗳️
A project with a hard timeline is starting its first iteration out of six. The
project team is lacking the necessary skills to execute.
What should the
project manager do?
Correct Answer:
A
🗳️
Project stakeholders are engaged in a discussion on how to achieve the best user
experience in the design of a new application. The agile team is divided on the
approach. The conflict is more of a collective disagreement than an outright
conflict.
What should the project manager do next?
Correct Answer:
D
🗳️
A project team has been working together for about 2 years. One of the team
members has consistently shown high performance and stood out among their peers
during the execution of the project.
How should the project manager
recognize high performance?
Correct Answer:
D
🗳️
In the middle of an iteration, an agile team working on the development of a new product was notified that an important team member will leave the project for a few weeks due to some urgent personal issues. What should the project manager do regarding the activities that were the responsibility of this team member?
Correct Answer:
A
🗳️
During execution of a complex project, the project manager encounters numerous
change requests from various teams. These changes may result in the project not
meeting its objectives.
How should the project manager ensure that these
changes are managed effectively?
Correct Answer:
B
🗳️
A project manager is in the process of closing out a project and has been asked
by the project management office (PMO) to confirm that the transfer of knowledge
to the operations team for support operations has been successfully
completed.
Which technique should the project manager apply to verify the
knowledge transfer?
Correct Answer:
B
🗳️
While a project manager is trying to build the first baseline for a project, a
change request is being sent from one of the functional managers.
What
should the project manager do?
Correct Answer:
D
🗳️
A critical project milestone was missed because one of the team members did not
complete their tasks on time. This resulted in a heated discussion during a
demonstration for the end users.
What should the project manager do next?
Correct Answer:
A
🗳️
A project team member identified a procurement risk and sent an email to the
project sponsor highlighting the risk. The sponsor forwarded the email to the
project manager asking for further details. After speaking with the sponsor, the
project manager decided to take preventive action_
Which document should
the project manager review with their team?
Correct Answer:
C
🗳️
A project manager is leading a cross-departmental project that involves many
stakeholders. During the project, the project manager observes that the
stakeholders are diverse and have different expectations about how the project
should be handled. This leads to frequent confusion and misunderstandings among
the stakeholders.
What should the project manager do to integrate the
diverse stakeholder groups?
Correct Answer:
B
🗳️
A project manager was informed by their supplier that there will be an upcoming
raw material shortage due to a regulatory change.
What should the project
manager do?
Correct Answer:
D
🗳️
A key stakeholder is refusing to participate in a crucial project stage and
disagrees with the project team's approach. This situation is affecting the
project team's morale.
What should the project manager do?
Correct Answer:
B
🗳️
A project manager is leading a project in an organization that has a functional
structure. The project manager has been informed by the team that the tasks
related to the purchase of services are taking too long, as the purchasing
department has other priorities.
What should the project manager do?
Correct Answer:
B
🗳️
A project is on its fourth iteration out of six. During iteration planning, a
team member informs the project manager that their computer is not
working.
What should the project manager do next?
Correct Answer:
D
🗳️
A project manager was recently assigned to rescue a high-priority project for an
Olympic facility. The project is behind schedule. with a heavy contractual
penalty. The former project manager had numerous conflicts with the project team
members and a few stakeholders.
What should the project manager do first?
Correct Answer:
D
🗳️
A new project needs to be submitted for urgent funding approval. The project,
which will use a new technology, is vital to the organization. The entire Scrum
team has worked together for over 3 years on multiple projects and delivered the
previous project under the approved budget.
Which estimation technique
should the project manager implement in this context?
Correct Answer:
B
🗳️
A project requires the procurement of a large amount of equipment that needs to
be on-site before any other activity can begin. The procurement department has a
lengthy approval process.
What should the project manager do?
Correct Answer:
D
🗳️
An organization that embraced agile a couple of years ago is looking for a more
efficient way to ensure that the increments produced in each sprint meet the end
users' quality requirements.
What should the project lead recommend?
Correct Answer:
A
🗳️
A project manager has just been appointed to a project that has two major
deliverables. Both deliverables have the same level of priority and are to be
delivered at the same time. The members of the team are complaining about the
lack of information regarding which deliverable needs to be finished
first.
What should the project manager do?
Correct Answer:
A
🗳️
During the execution of a project, an experienced team member informs the
project manager that they cannot take part in all of the scheduled project
activities due to a conflicting operational schedule.
What should the
project manager do?
Correct Answer:
C
🗳️
A project manager is working on a large IT project. During a review for one of
the deliverables. a stakeholder raised a concern about the final
product.
What should the project manager do first?
Correct Answer:
C
🗳️
A large project requires new equipment to support the project execution. The
procurement manager communicated to the project manager that the delivery of the
newly purchased equipment will be delayed. The project manager is concerned that
this will directly effect the project schedule.
What should the project
manager do next?
Correct Answer:
D
🗳️
A project manager is leading a project team composed of members with varying
levels of knowledge and experience. Some are experts and some have less than 1
year of experience. The project schedule was approved by the steering
committee.
What should the project manager do?
Correct Answer:
B
🗳️
A project is currently in the execution phase. Because of the complexity of the
project and the large number of regulatory requirements involved, the project
manager decides to hold a management review with senior executives to ensure the
successful implementation of project deliverables.
What should the
project manager review during the management review to ensure the meeting is
effective?
Correct Answer:
D
🗳️
During the service procurement process for a strategic project, only one bidder
submitted a bid. The price of the offer is significantly large and the project
sponsor is not I convinced that the return on investment (ROI) can be
achieved.
How should the project manager address this issue?
Correct Answer:
B
🗳️
A project manager leads a project that implements a new process throughout the
organization. The rollout is done in stages and the project manager planned a
demonstration for the pilot business units. A manager from a business unit that
is scheduled for a later date asks to be invited to the sprint
review.
What should the project manager do?
Correct Answer:
C
🗳️
A multicultural team is working on a project. After a few months of observation,
the project manager realizes that two team members are not responding to the
construction manager properly. The project manager spoke to the team members
individually and found that both had cultural differences with the construction
manager.
What should the project manager do to improve the situation?
Correct Answer:
B
🗳️
A mandatory compliance requirement that will impact the project software is
introduced during the execution phase of an iterative project. The team is aware
of the compliance requirement.
What should the project manager do next?
Correct Answer:
B
🗳️
A project manager analyzes the cumulative flow chart and identifies a bottleneck
in the testing activities from a self-organizing team. After discussing it with
the team, a gap related to testing skills is identified.
What should the
project manager do to address the issue?
Correct Answer:
A
🗳️
During a project's execution phase, two team members are having conflicts with
other team members within the team on technical and interpersonal
levels.
Which two actions should the project manager take first to
address this conflict? (Choose two.)
Correct Answer:
BE
🗳️
During the execution stage. the project manager discovered that one team member
is not able to complete their work on time and is running later than expected.
This delay may potentially impact a project milestone.
What should the
project manager do first?
Correct Answer:
B
🗳️
A team has developed and tested new software to control airplanes during
flights. There are several regulatory requirements that must be met.
What
should the project manager do to meet these requirements?
Correct Answer:
D
🗳️
A project manager is assigned to a global project with dispersed team members.
Previously, when working with remote teams, the project manager observed that
team members do not tend to produce quality work.
What should the project
manager do to ensure the project is completed on time with quality?
Correct Answer:
A
🗳️
By the end of the first sprint, a project lead notices that one of the team
members is not performing very well.
Which form of communication should
the project lead use to handle the situation?
Correct Answer:
D
🗳️
A project team is planning the next sprint review. The project lead receives an
email from a senior manager asking for a project status using a template that is
more detailed than the one used for monthly reports sent to the project
management office (PMO). The team uses an electronic product backlog and a
kanban board to track the progress.
What should the project manager do
next?
Correct Answer:
C
🗳️
A company is going through structural changes. A couple of people will leave the
company as their positions were made redundant. The team members are unhappy as
they do not understand why the changes are being made when the project is on
track.
What should the project manager do?
Correct Answer:
B
🗳️
A town wants to build a community center and has appointed a project manager. A
site was found, and all of the necessary approvals and governance were
completed. When the project kick-off was held, it was discovered that a local
farmers' group was not consulted, and they use the site for a monthly
market.
What should the project manager do to move forward with the
project?
Correct Answer:
B
🗳️
A project sponsor would like to include a new deliverable. The sponsor contacts
the project manager in order to seek advice on the most efficient approach to
complete the deliverable within the next 2 months.
What should the
project manager do?
Correct Answer:
A
🗳️
A project is about to start with a global project team. Travel is not a viable
option for project team members, so most will participate virtually.
What
should the project manager do to engage the team?
Correct Answer:
A
🗳️
An experienced project manager is leading an enthusiastic team but realizes the
team lacks the experience to complete the job successfully.
What should
the project manager do to reduce the risk of project failure?
Correct Answer:
A
🗳️
A project manager just completed a successful deployment and is preparing to
transition the project to an operational state before starting closeout
actions.
What should the project manager do to ensure that the project is
ready to move to an operational state?
Correct Answer:
B
🗳️
A vendor project manager and team are implementing a software solution across
the organization. A customer stakeholder who was not present during the sales
process is demanding that the team implement requirements that are out of scope
without adding additional cost to the project.
What should the project
manager do next?
Correct Answer:
D
🗳️
A project manager is performing the scrum master role for a project team of
developers. At the daily standup, a couple of developers complain about the
noise from a neighboring team, the performance of their laptops, and the
difficulty in booking meeting rooms.
What should the project manager do?
Correct Answer:
B
🗳️
A project manager is leading a technically complex project. The project is part
of a strategic program of work and the first to use an agile approach. One of
the board members is interested in attending a meeting to see how the delivery
of the project scope is progressing.
What should the project lead do?
Correct Answer:
B
🗳️
Project progress meetings occur via virtual conference calls. In every project
progress meeting, one team member continuously interrupts others during
discussions. Other team members often have no opportunity to talk or complete
their explanations.
What should the project manager do?
Correct Answer:
B
🗳️
A project manager is working with team members and customers who are operating
in multiple countries. The team is working on implementing a new technology that
includes ambiguities, uncertainties, and unknowns, both in terms of technology
and of the end-user expectations for this solution.
What should the
project manager do to keep the stakeholders engaged?
Correct Answer:
D
🗳️
A project has completed design activities ahead of schedule. Suddenly, the
project manager is informed by a vendor that a deliverable may not meet the
agreed delivery time frame due to a resource shortage. The internal team asked
if they should continue to deliver as per the schedule.
What should the
project manager do?
Correct Answer:
B
🗳️
A stakeholder informs the project manager about a few compliance-related gaps
and issues. The stakeholder then presents several suggestions to the project
manager to address the issues.
What should the project manager do?
Correct Answer:
A
🗳️
A project team is conducting sprint planning. Based on the estimated effort,
only 95% of the items included in the sprint may be delivered. The product owner
asks the project manager for advice on how to prioritize the backlog
items.
What should be used to prioritize the backlog items?
Correct Answer:
B
🗳️
A project manager is leading a hybrid project that is building an app for a
travel industry startup. Due to unforeseen events, the features and the overall
solution will not be useable by many customers due to new travel
restrictions.
What should the project manager do first?
Correct Answer:
C
🗳️
A project being constructed in a remote rural area is nearing the end of
construction. The project manager would like to share the good news with
stakeholders.
How should the project manager communicate with the local
community?
Correct Answer:
B
🗳️
During the execution of a project, a key stakeholder complains to the project
manager about recent communications. The key stakeholder explains that the
relevant information from the project team was incomplete and late. As a result,
the key stakeholder is beginning to disengage from the project.
What
should the project manager do?
Correct Answer:
B
🗳️
A software development project completed the initiation phase. The technical
design was approved by the project steering committee. Later, it was discovered
that the design will impact the company's production system. A new technical
design must be found and this could delay the project by 3 months.
What
should the project manager do first?
Correct Answer:
C
🗳️
During the execution of a construction project, one of the neighboring
businesses is complaining that the current building height does not agree with
the initial project plans.
What should the project manager do first?
Correct Answer:
A
🗳️
A project manager has received feedback from stakeholders regarding poor
communication about project progress. Weekly status reports were provided to the
project management office (PMO), and the standard communications management plan
was followed.
What should the project manager do?
Correct Answer:
C
🗳️
A project team is completing a design, while another team in a different country
is performing implementation.
How should the project manager communicate
the design to the implementation team?
Correct Answer:
D
🗳️
A key project team member is out on sick leave in the middle of a critical
project iteration. The project sponsor learns that any delay with the
end-of-iteration release will displease the business stakeholders. Although all
team members are cross-functional, they are also working close to full
capacity.
What should the project manager do to address this situation?
Correct Answer:
B
🗳️
A credit collection company is implementing new software to assist customer
service agents when calling clients for payments. The software will benefit the
company by freeing up staff to work on other projects. Several business areas
want to take advantage of this benefit.
What should the project manager
do?
Correct Answer:
A
🗳️
DRAG DROP
-
Drag the organizational characteristics on the left to
the correct scenario on the right.
Correct Answer:
A project manager is leading a small project with a low budget and a short,
tight schedule. Many of the stakeholders are within the organization and have
varying levels of interest.
Which approach should the project manager use
with the stakeholders?
Correct Answer:
C
🗳️
A project manager is working on an enterprise resource planning (ERP)
implementation project that spans divisions within and outside the country. The
project manager understands the importance of gate reviews and periodic
checks.
Which of the following should the project manager leverage?
Correct Answer:
B
🗳️
A project manager has been assigned to run an organization's first agile
project. The project team has no previous agile experience. A high-level scope
has been defined, but the team is not clear as to what to work on
first.
What should the project manager do to address this situation?
Correct Answer:
B
🗳️
An agile team is brainstorming end prioritizing all of the risks according to
severity.
What should the teem do about the identified risks?
Correct Answer:
A
🗳️
A project manager is working with the product owner and customer stakeholders on
prioritizing the product backlog and planning the product delivery dates. The
customer stakeholders are asking to include several deliverables as high
priority. The product manager also has technical tasks that should be added as
high priority.
What should the project manager do?
Correct Answer:
C
🗳️
A project has been successfully completed. The project was ahead of schedule,
under budget, and delivered the expected benefits. The project sponsor was
satisfied and distributed recognition certificates to key project team members.
However, the project sponsor accidentally forgot to issue a certificate to a key
team member.
How should the project manager treat the missed key team
member to avoid disappointment and demotivation?
Correct Answer:
C
🗳️
A customized module is being implemented into an off-the-shelf enterprise
resource planning (ERP) solution. The project scope has been clearly defined by
the sponsor, and the project manager is close to starting user acceptance
testing. However, the newly elected government introduced a significant package
of taxation reforms.
What should the project manager do?
Correct Answer:
C
🗳️
A company operates on a 2-year budgeting cycle. The project manager has been
assigned a high-visibility project to deliver a brand new, innovative
capability. While the requirements for the new capability are defined, the
solution design is only beginning. The project manager's boss is concerned that
the final solution will exceed the budget for the project.
What should
the project manager do next to anticipate the budget impacts of the solution?
Correct Answer:
B
🗳️
As part of a company's planning effort for team capacity building, the project
manager was asked to provide management with a list of required trainings for
the project team.
What should the project manager do?
Correct Answer:
C
🗳️
A project manager decided to use a highly adaptive approach to manage a
large-scale project. In this project, there are many iterative tasks that
utilize highly specialized experts. The project manager would like to create
practical plans with high levels of buy-in from the team members.
What
should the project manager do next?
Correct Answer:
B
🗳️
In a software development project, some of the deliverables do not meet specific
performance requirements.
What action should the project manager take?
Correct Answer:
A
🗳️
An experienced, high-performing team has two new team members. After several
iterations with the new team members, the project manager noticed that the
team's performance has decreased.
What should the project manager do?
Correct Answer:
C
🗳️
A team is working on a project using a hybrid approach, and they are facing a lot of obstacles and blockers from some stakeholders. What should the project manager do to improve project performance?
Correct Answer:
D
🗳️
A project manager and project team developing a new product are discussing which work methods and tools to use to build the deliverable. What should the result of this discussion be?
Correct Answer:
C
🗳️
A project manager is instructed by the project sponsor to draft the project
charter. The project sponsor asks the project manager to involve a particular
stakeholder in order to provide necessary resources. However, the stakeholder is
refusing to get involved because the stakeholder thinks that there is no benefit
in using the project deliverable.
What should the project manager do to
resolve this?
Correct Answer:
D
🗳️
While working on a proposal for a national-level solution, a new project manager
finds that the proposal is asking for compliance from various organizations and
policies. The project manager understands that while several compliances are in
place, some of the specific regulatory needs for this project are not in place.
Senior management advised the project manager to overlook these compliance
problems, because they will be ready when that stage of the project is reached,
and to continue building the proposal.
What should the project manager do
first?
Correct Answer:
A
🗳️
A company's project management office (PMO) is incorporating more adaptive
technologies and has hired a new project manager with hybrid project management
experience. The team is slow in adopting the new methodology and has not been
updating project artifacts in a timely manner.
Which action should the
project manager take to improve the team's performance?
Correct Answer:
C
🗳️
A company is launching a new product and decides to transition from a predictive
to an agile approach. During the third sprint, the project manager notices that
the team is not working as a cohesive unit.
Which two rules are
appropriate for the project manager to instill in the team? (Choose two.)
Correct Answer:
AB
🗳️
A project manager is working on a large project with a very difficult client.
During the course of the project, the project manager realizes that if the
project team had a little more time and funding to make some minor changes, the
client could realize the benefits of 25% of the project outcomes
early.
How should the project manager approach this?
Correct Answer:
C
🗳️
A project manager identified a risk on a deliverable completed by a contractor
and added it to the risk register. During the last inspection meeting for the
deliverable, the project manager notices that the suggested mitigation did not
produce the expected results.
How should the project manager proceed?
Correct Answer:
B
🗳️
A project manager is assigned to a project. The project schedule and costs are
tight, and the project manager determined that there is a lack of resources to
deliver this project.
What should the project manager do?
Correct Answer:
A
🗳️
A team member is frustrated, thinking that their performance is below average
since they have not completed as many items as other team members. The team
member has become negative and disengaged, bringing team collaboration and
productivity down
What should the project manager do to increase the
team's performance?
Correct Answer:
B
🗳️
A labor union contract negotiation is delaying the completion of a project to
build a new manufacturing plant. Because the labor contract was due for renewal
this year, the project manager documented the negotiation process as a risk to
the project. The project was about to start the first phase of equipment
installation at the plant when the negotiation began.
How should the
project manager address the situation?
Correct Answer:
C
🗳️
The project manager of a large construction project discovers that the blueprints received from the client appear incomplete. What should the project manager do first?
Correct Answer:
C
🗳️
A project manager realizes that the team members are new to the hybrid approach
and do not value standup meetings. Team members often arrive late, digress into
solutioning, or skip the meetings altogether.
How should the project
manager improve this situation with the project team?
Correct Answer:
C
🗳️
An agile team has started a new project. When should the project manager organize their first team retrospective?
Correct Answer:
B
🗳️
During the project quality control process, the project manager realizes that the quality management plan does not include how the final user will perceive the benefits of the new product compared with the actual product. What should the project manager do first?
Correct Answer:
D
🗳️
To prevent influential stakeholders from dominating product delivery decisions, the product owner decided to use planning poker. What is a key advantage of using this technique?
Correct Answer:
D
🗳️
A project is in the later stages of execution. The project engineer insists in
every meeting that they were never consulted or informed of the project
deliverables. However, the project manager communicated adequately and has the
project engineer's approvals on record.
What should the project manager
do?
Correct Answer:
D
🗳️
As a project is ending, a business stakeholder requests information from the project manager regarding overall project performance to determine the success of the initiative. What should the project manager do to provide relevant information to the stakeholder?
Correct Answer:
B
🗳️
A new government regulation has mandated that all team members will need to work
remotely for the duration of the next iteration. This means backlog priority
changes will need to be completed
What should the project manager do?
Correct Answer:
B
🗳️
A project manager working on a large-scale network implementation is frustrated
with the hardware supplier. Their deliveries have been consistently late and
frequently do not have vital components. The project manager's company has
decided to cancel the contract and move to a new supplier, but the only other
option is an overseas company.
What should the project manager do first
to proceed with this change?
Correct Answer:
A
🗳️
A project manager is attending a progress meeting with a client. The client
requests a design change which might potentially add value to the
project.
What action should the project manager take?
Correct Answer:
D
🗳️
In a project progress review meeting, the end user raises concern about the quality of the construction of the project. What should the project manager do next?
Correct Answer:
B
🗳️
A project manager is replacing the knowledge-sharing platform of a project with
a new web-based solution, ensuring that the system is aligned with a significant
change in the organization's structure. The project charter was approved and the
team is working on the detailed planning. The project management office (PMO)
has provided detailed templates for all new projects to follow.
Which
strategy should the project manager adopt for the project?
Correct Answer:
C
🗳️
A project manager was just assigned to a project as the leader of an experienced agile team. How should the project manager influence the team to accomplish the project objectives?
Correct Answer:
D
🗳️
A team member has encountered a technical issue, similar to the one faced in a
successfully closed project. However, the team member did not know about the
previous project and would like to resolve the issue on their own.
What
should the project manager do?
Correct Answer:
D
🗳️
A project manager has recently been assigned to an agile project and discovers that a contractor for the project does not have any experience with agile. What should the project manager do?
Correct Answer:
D
🗳️
During the development of a new project’s definition, the project manager identifies that a similar project has recently been completed. What should the project manager do first?
Correct Answer:
C
🗳️
A project manager writes to the receiving organization to inform them that all
acceptance activities are completed with success and it’s time to initiate
handover. The receiving manager replies that the team will not be ready for the
handover procedure for another two weeks.
What should the project manager
do?
Correct Answer:
C
🗳️
A project manager is working on a hybrid project that has been in progress for
the last nine months. Some project stakeholders are becoming frustrated because
they do not see the value added by the project.
What should the project
manager do to demonstrate the project value?
Correct Answer:
A
🗳️
A project sponsor receives project information and updates in a timely manner, but the sponsor is concerned because key information is missing in the reports. What should the project manager do?
Correct Answer:
C
🗳️
A project manager is assigned to a parachute development project. Two of the key
project resources have a disagreement regarding a requirement.
What
should the project manager do?
Correct Answer:
A
🗳️
During the execution phase, the project manager discovered that the deliverables
are not meeting the quality specifications requested by the main stakeholder.
This has caused the schedule performance index (SPI) to deteriorate from 0.98 to
0.72 and the cost performance index (CPI) from 1.5 to 1.1.
What action
should the project manager take to mitigate the issue of the deliverables being
rejected during the next iteration?
Correct Answer:
B
🗳️
A project manager is managing a hybrid project. There is software in place to
access the repository of project artifacts. However, a few stakeholders are
reporting that they are unable to find the latest project schedule.
What
should the project manager do?
Correct Answer:
B
🗳️
A project's planning phase has just been completed and was defined by team
members in remote sessions. The day after the kick-off meeting, which was held
at the client facilities, team member A asked the project manager to be moved to
another project because they were uncomfortable around team member
B.
What should the project manager do to deal with this situation?
(Choose two.)
Correct Answer:
AC
🗳️
A project team member identified a defect in the initial solution design for a
project. The stakeholders are not sure whether to deploy the system or
not.
What should the project manager do?
Correct Answer:
C
🗳️
A project manager has experience working with a specific provider that has been
requested for an upcoming project. This provider often fails to meet deliverable
dates; however it is the only company with the specific experience required for
the project.
What should the project manager do during the planning
phase?
Correct Answer:
C
🗳️
In a standup meeting, a team member has been providing the same update for five
consecutive days. The task, which is on the critical path, is now at risk for
delaying the schedule.
What should the project manager do?
Correct Answer:
D
🗳️
Two team members have had professional differences during the execution of a
project, a situation that has impacted the performance of both members. Neither
of them has wanted to talk to resolve their differences, even though the project
manager has insisted on it.
What technique should the project manager
utilize next?
Correct Answer:
C
🗳️
A business analyst on the project meets the customer in the elevator and says that due to constant changes in requirements, the development of the product will take more time than expected. What should the project manager do?
Correct Answer:
B
🗳️
A project team has run into an issue with a vendor who is known for a lack of
quality. The project manager must ensure that the quality problem is addressed
appropriately.
What should the project manager do to start the issue
resolution process?
Correct Answer:
C
🗳️
The customer is reviewing the new reporting system and informs the project
manager that one of the components in the printing module is not
complete.
The project manager reviews the work breakdown structure (WBS) and
confirms that the component is included.
What does the project manager
need to do first?
Correct Answer:
B
🗳️
After a performance review, a team member approaches the project manager and
asks for feedback. The project manager mentions anecdotal inform about this team
member being a positive team player and generally getting their work done on
time, even though they have been late with work once or twice. The team member
expresses frustration at not having better information included in the annual
performance review.
What should the project manager do to prevent this
frustration going forward?
Correct Answer:
B
🗳️
A project manager is managing a project aimed at providing incremental
deliveries to the market every three months. The team has been assigned, and the
product backlog was created and prioritized by the product owner. After four
iterations, the product owner escalates complaints to the CEO because the
product does not meet the product owner's expectations.
What should the
project manager have done to prevent this situation from happening?
Correct Answer:
D
🗳️
In a project that will deliver a new product using new technology, the project
team frequently discusses difficulties that may arise and possible strategies to
address them. One team member sets up a meeting with the project manager to
discuss their list of challenges and presents an extensive list of items that
require continuous attention.
How should the project manager use this
event to maximize the benefits to the stakeholders?
Correct Answer:
A
🗳️
A project manager is leading a project that is in the execution phase. During a
team meeting, the project manager realizes that there are two team members who
lack the technical skills required for some of the upcoming tasks.
What
should the servant leader project manager do next?
Correct Answer:
C
🗳️
A team has been working for two months and has consistently missed planned user stories. How should the project manager address this issue?
Correct Answer:
A
🗳️
An agile project is running its fifth iteration out of 10. After the last
retrospective, the team members realize that they had to work extra hours to
deliver the committed work.
What should the project manager do?
Correct Answer:
D
🗳️
A project manager is assigned to lead an enterprise transformation to address
change and value delivery at the organizational level. The project manager is
working with the team to deliver incremental changes.
What should the
project manager do to ensure the success of this endeavor at both the team and
organizational levels?
Correct Answer:
B
🗳️
Having managed a similar project while working with previous stakeholders, a
project team decided to use the same report format they used in the earlier
project. However, stakeholders new to the project are not fully comprehending
the status of the project based on the reports that are being
circulated.
How should the project manager address this concern moving
forward?
Correct Answer:
C
🗳️
A project is behind schedule and over budget, resulting in a problem for the
next deliverable. The project manager informs the stakeholders, who are very
concerned about the project.
What should the project manager do to
alleviate the stakeholders’ concerns?
Correct Answer:
B
🗳️
A project manager for an agile project wants to have a highly engaged team. How should the project manager achieve this objective?
Correct Answer:
D
🗳️
A project manager works in a startup company and is in charge of a key project
that has critical and time-sensitive delivery objectives. One of the project
team members missed completing an assigned deliverable on time, despite repeated
assurances from the team member that it would be completed on time.
What
should the project manager do next?
Correct Answer:
A
🗳️
In an ongoing project, the customer, who has been the main contact for the
project, informs the project manager that they will be introducing a new contact
person due to their busy schedule. Moving forward, the new contact will also be
making key decisions.
What should the project manager do next?
Correct Answer:
D
🗳️
Most of the work packages for a project are subcontracted. In the middle of
execution, the project manager is informed that a new contract manager will take
the position in one-week.
What should the project manager do next?
Correct Answer:
A
🗳️
During the early phases of a project, mitigation actions were not executed in a
timely manner; therefore, the project schedule was impacted. Several project
stakeholders are now frustrated with the delays.
What should the project
manager have done to manage the issue?
Correct Answer:
C
🗳️
A member of the board of directors has asked the project manager for the
estimated cost of the minimum viable product (MVP). The estimated cost is needed
in order to get formal approval for this project.
How should the project
manager report this cost?
Correct Answer:
C
🗳️
Since the beginning of a project, the product owner keeps asking during
ceremonies about the budget spent for each product iteration. The product owner
seems much more interested in the cost rather than the product
itself.
What should the project manager have done earlier to change the
product owner's behavior?
Correct Answer:
D
🗳️
A project manager is working with an agile team to enhance a product. Due to a
tight deadline, the team is trying to crash the schedule by engaging multiple
resources to work on the project simultaneously. However, the technical
environment is configured to allow only one resource to work on a feature at a
time.
The team plans to upgrade the technical environment but is unable to
agree on a way forward.
What should the project manager do first?
Correct Answer:
B
🗳️
One of the modules delivered by the project failed during user acceptance
testing (UAT). The project manager realizes that the component that failed the
functional tests was created by another team and a different functionality was
approved by the business manager.
What should the project manager do?
Correct Answer:
A
🗳️
A project manager must manage a virtual application control software team that
is culturally and geographically diverse. The project manager wants to promote
open collaboration in a real-time manner.
What should the project manager
do?
Correct Answer:
A
🗳️
A new project team has formed, and the project manager notices that some of the
team members do not feel comfortable being part of the project team. As a
result, members of the team are working individually and not as a
team.
What should the project manager do to resolve this?
Correct Answer:
A
🗳️
A senior management team member contacts an agile project lead and mentions that certain features the senior manager thought would be in the current release were not included. What should the agile project lead do?
Correct Answer:
D
🗳️
An agile team is working on a two-week sprint to deliver business value. About
one week after the sprint starts, the product owner realizes that a regulatory
compliance requirement was missed. The product owner reminds the team that this
requirement must be completed in the current sprint or the organization will
face a penalty.
What should the project manager do to mitigate this risk?
Correct Answer:
D
🗳️
A project manager is in a team meeting and the project team requires a decision to be made about a new suggested timeline due to an impact from a potential scope change. What should the project manager do?
Correct Answer:
C
🗳️
A pharmacy needs to launch a medication delivery service. An interdisciplinary
team was created in order to have the service ready in one-month when it usually
takes five months to complete.
What should the project manager do?
Correct Answer:
C
🗳️
A software company office will be shut down for repairs, and a project team will
be required to work remotely. A few team members have never worked this way and
are apprehensive of how they will be able to consistently deliver their work
products.
What should the project manager do to ensure that the team
continues to perform while working remotely?
Correct Answer:
C
🗳️
A project team has been formed, and the tasks have been assigned to each team
member. All team members have agreed to follow a hybrid project
approach.
What should the project manager do to ensure the team performs
as an organized unit?
Correct Answer:
D
🗳️
A project manager is launching an agile project with team members located in multiple countries. In order to connect the team and improve the overall productivity, what should the project manager do?
Correct Answer:
A
🗳️
A project manager has been working with the same group of stakeholders for 3
years using a predictive approach. The stakeholders have invested in many
projects and are familiar with the approach. Recently, the organization has
strongly encouraged all project managers to adopt an agile approach. This was
announced 2 weeks before the project manager planned to kick off a large,
complex project with the same group of stakeholders.
What should the
project manager do?
Correct Answer:
D
🗳️
A project manager is managing a hybrid project. A stakeholder has directly
contacted a team member and has requested a change. Due to the request, the team
member was distracted from their work, which caused a loss in
productivity
What should the team member do?
Correct Answer:
C
🗳️
A bank has decided to initiate a project to transition from serving small
businesses and entrepreneurs to mid- and large-scale businesses. The country’s
economy is struggling, and some stakeholders cannot agree on this transformation
need.
What should the project manager do?
Correct Answer:
A
🗳️
The project team is planning a schedule with limited information. The team is
having issues identifying the detailed tasks and estimating task
duration.
Which three techniques should the project manager use? (Choose
three.)
Correct Answer:
BCD
🗳️
During project execution, the project manager observes lower velocity and a high
volume of tasks in the testing queue. The project is using a hybrid approach and
there are only a few sprints remaining.
What should the project manager
do?
Correct Answer:
C
🗳️
While creating the work breakdown structure (WBS) with the team, the project
manager highlights that the customer requested a proof of concept and will only
continue the project based on the results of the proof of concept. A key team
member insists that since this customer has a history of requesting proof of
concepts and continuing with the projects, the team needs to plan for the whole
project, not just the proof of concept.
What should the project manager
do?
Correct Answer:
B
🗳️
A project is nearing completion. The contingency time has been consumed. To
ensure that the final deliverables are achieved on time and within budget, the
project manager has asked the team to follow a rigorous process. This is causing
some resistance among the team members.
What should the project manager
do to address the growing resistance?
Correct Answer:
A
🗳️
During project completion, a project manager receives a request from the
customer for a reduced cost of goods. The customer's request will affect the
sales department's budget and forecast.
In order to reach a consensus and
have a successful project completion, what should the project manager do first?
Correct Answer:
C
🗳️
A customer calls the project manager to express concern about a project team
member who has been making changes within the live environment without approval.
The team member mentioned that the customer called and asked them to make the
changes.
What should the project manager do next?
Correct Answer:
D
🗳️
A project manager is leading a project when a major crisis suddenly causes an economic downturn, which may threaten the project outcome. What should the project manager do?
Correct Answer:
D
🗳️
A project manager is preparing to start a new project in which the team members
are distributed geographically across different countries. The project manager
is using the communications management plan to engage the team members and find
a communication method that suits everyone.
How should the project
manager continually evaluate the effectiveness of the virtual team’s engagement?
Correct Answer:
B
🗳️
A project manager had to schedule additional planning sessions to add
requirements from an international stakeholder. The stakeholder expressed
concern about the product not meeting the client's needs.
Which factor
should the project manager have considered when developing the product?
Correct Answer:
D
🗳️
A consultancy firm is finally selected and contracted for a project following an
extensive and competitive procurement process. A few months into project
execution, the client asks the project manager why the consultant is contracted
for only 18 months instead of the full 32-month-long project. The project
manager will need to carry out an unplanned second bidding process to ensure
services are in place until the end of the project.
What should the
project manager have done to prevent this?
Correct Answer:
A
🗳️
A project team is prioritizing the creation of project artifacts and enforcing it rigidly, while they face issues with delays in deliverables. How should the project manager respond?
Correct Answer:
A
🗳️
A project manager was recently assigned to a banking IT project. The project
team has been developing products using a predictive approach for more than 10
years, but management wants the team to change to an agile approach. The project
manager met with the team to introduce the agile approach. Most of the team
members complained about changing approaches because the performance of this
team has always been above average among the IT teams in the bank.
Which
two actions should the project manager take? (Choose two)
Correct Answer:
BC
🗳️
An agile project has a broad set of product features intended for different user
profiles and usages. It is difficult to define common acceptance criteria that
can apply to all the features.
How can the project manager ensure that
the appropriate acceptance criteria are applied to the features?
Correct Answer:
A
🗳️
A member of a testing team in an agile project works well with the project team.
However, in the previous two iterations, this team member's performance was
poor, and the team had difficulty meeting the iteration goals.
How should
the project manager handle this situation?
Correct Answer:
A
🗳️
A company is set to execute a project across different localities and countries.
Right before execution, a press release from one of the impacted communities
expresses disapproval of the project.
What should the project manager do
first?
Correct Answer:
A
🗳️
All activities for Project A are ahead of schedule, except for one activity that
is on the critical path. The resource manager is requesting that the team
members join Project B, which is an important project in the organization that
is behind schedule.
What should the project manager do?
Correct Answer:
D
🗳️
A new project manager is working on a time-sensitive social media strategy for a
software development company that is building a communications management plan
for the stakeholders. This is the first major project since the company shifted
to working remotely on a full-time basis. After reviewing all previous company
artifacts, the project manager finds a standard operating procedure (SOP)
document outlining how all communication should take place.
How should
the project manager proceed?
Correct Answer:
D
🗳️
A project team is reviewing the project business document for a phase-gate
session and discovers that the benefits need to be validated by the project
sponsor.
Unfortunately, the project sponsor was recently changed, and the new
sponsor does not seem to be supportive.
What should the project manager
do to address this situation?
Correct Answer:
C
🗳️
A project is being executed in multiple phases. Midway through, the customer
wants to bring in a new tool to replace the existing software in the project as
part of their improvement program. The project team has identified the changes
and submitted the change request to the customer for approval
What should
the project manager do next?
Correct Answer:
C
🗳️
A company is building a minimum viable product (MVP). How can the project manager help to ensure the company builds a high-quality product?
Correct Answer:
C
🗳️
DRAG DROP
-
Drag the interpersonal skill on the left to the correct
scenario on the right.
Correct Answer:
DRAG DROP
-
The team has reported the following impediments at the
daily standup meeting. Drag each impediment on the left to the action that the
project manager needs to take on the right.
Correct Answer:
DRAG DROP
-
A new project manager for an agile project is reviewing,
with an established team, some of the roles to avoid confusion on what to
expect. Drag the description on the left to the appropriate role on the
right.
Correct Answer:
DRAG DROP
-
According to a new product development process, the
marketing department will begin adding business and user requirements directly
into agile project documents. Drag the Product information on the left to the
correct documents on the right.
Correct Answer:
A project manager is managing an iterative project that delivers value
incrementally. Over time, the stakeholders have challenged that the team is
delivering less value now than they did at the beginning of the project. The
project is still predicted to be completed as planned.
How should the
project manager respond to the stakeholders?
Correct Answer:
D
🗳️
After finalizing a complex project, the project manager notices that multiple
risks became issues during the execution phase. Unfortunately, the project
manager was not prepared to deal with them as they were low probability and
impact risks.
What should the project manager have done to avoid this
situation?
Correct Answer:
D
🗳️
A project manager is about to kick off a new project with the team. Due to an
unprecedented event, all team members are currently working remotely.
How
should the project manager ensure the continuity of information sharing for the
project?
Correct Answer:
B
🗳️
A project manager is assigned to an automotive product development project in
the middle of the pilot phase. According to the test lab, a durability test was
completed with good results six weeks ago, but there were no reports left behind
by the test engineer who left the organization the previous month.
What
should the previous project manager have done to prevent this issue?
Correct Answer:
D
🗳️
A project sponsor asked the product owner to deliver the functionality that provides the highest return on investment (ROI) as soon as possible. Which artifact should the project lead use to track benefits?
Correct Answer:
B
🗳️
A project has progressed significantly and is getting close to completion. The
project manager observed that team members are no longer focused and have
started arriving to work late.
What should the project manager do?
Correct Answer:
B
🗳️
A project manager is leading a project to develop a new mobile application.
During an informal conversation, a stakeholder asked the project manager to add
new features to the current sprint.
What should the project manager do?
Correct Answer:
D
🗳️
A project manager is assigned to a strategic communication project that involves
subject matter experts (SMEs), interns, and new recruits. The project manager
discovers that the project is not gaining much traction due to knowledge gaps
from the interns. The budget for training is exhausted and the project needs to
be delivered without delay.
Which two actions should the project manager
take? (Choose two.)
Correct Answer:
AD
🗳️
A project manager has been newly assigned to an existing project. The project
manager noted that the input from a business unit, which is critical to the
success of the project, was not included in any project assets. Instead, there
were many complaints about the project's operational results and the alignment
with solutions affected by the business unit's operations.
What action
should the project manager take?
Correct Answer:
C
🗳️
During the fourth sprint, a project manager noticed that none of the customer
representatives have participated in any of the sprints. The team told the
project manager that they had a prototype ready.
What should the project
manager do next?
Correct Answer:
D
🗳️
A project is late due to a large number of scope changes. This was raised as a
risk in the risk register during the initiation phase. The team is afraid that
they will be blamed in case of failure and recommends that the project manager
ask for an extension.
What should the project manager do first?
Correct Answer:
C
🗳️
A project is on its second iteration out of eight. After some daily meetings,
the project manager notices that one team member is always directing the
meeting. The team is not comfortable with the situation and, as a result, the
activities are blocked.
What should the project manager do?
Correct Answer:
D
🗳️
A company is looking to adopt a new software solution to align business processes across multiple business units using a technology that was never used in the organization. What should the project manager focus on?
Correct Answer:
D
🗳️
A steering committee has asked the project manager to assist with the decision-making process between build versus buy delivery options. Which value metric should the project manager evaluate to respond to the steering committee's request?
Correct Answer:
A
🗳️
An organization is transitioning to an agile project delivery approach. Each
project is structured as a Scrum team. A project is in the initiation phase. In
one of the workshops, a business subject matter expert (SME) indicated that the
project may have legal constraints. The legal team was not identified as a
stakeholder in the project brief.
What should the project lead do?
Correct Answer:
D
🗳️
A member of an agile team constantly borrows the password to enter the software
development platform. This situation has created a problem, because a version of
the code was modified without authorization and nobody wants to take
responsibility for this modification.
What should the project lead have
done to prevent this situation?
Correct Answer:
B
🗳️
A project manager is assigned to an analysis project for a customer. The project
manager needs to keep the performance of the team a step ahead of the estimated
delivery schedules.
What should the project manager do to impact the
sprint cycles going forward on the project?
Correct Answer:
A
🗳️
A project manager is working on a project implementing a new time management
system that will be rolled out in the next three months throughout the whole
organization. Some managers have doubts about the transition period.
How
should the project manager align with the managers during the rollout and cut
over?
Correct Answer:
C
🗳️
An organization is using a hybrid delivery approach for a complex project. In
the iteration review, a senior manager asks for a complete redesign of the
functionality presented. The manager is new to the organization and has no
experience with agile delivery.
What should the project lead do first?
Correct Answer:
B
🗳️
A team has noticed a labeling mistake in two different prototypes. The mistake
resulted in a need to apply a different destructive testing plan for each
prototype. This resulted in a decline in team morale.
What should the
project lead do?
Correct Answer:
B
🗳️
A project manager is working on a project that is using a hybrid approach. One
key input for the deliverable will be from the outcome of another project that
is using an agile approach.
What should the project manager do next?
Correct Answer:
C
🗳️
A project manager is working on a software development contract. The project is
halfway through a 3-year contract when there is a change in the political
landscape and 20% of the stakeholders are replaced. Almost immediately decisions
become delayed, invoices go unpaid, and meetings become
unmanageable.
What tool would assist the project manager to better
understand the new project landscape?
Correct Answer:
C
🗳️
A project manager is managing a new type of project for a traditional
organization. The culture of the organization is not typically in support of
change.
Which two factors should the project manager consider in
developing the portion of the project plan related to culture? (Choose two.)
Correct Answer:
CE
🗳️
While preparing an earned value analysis (EVA) for a project sponsor, the
project manager provides the following information in the latest project
report:
Approved work package cost estimates: US$9,500
Contingency
reserves: US$500 -
Management reserves: 10% of contingency
reserves
Percent complete of the project: 50%
Planned percent of the
project: 40%
Actual cost (AC) of the project: US$4,500
According to
the project status, the current budget at completion (BAC) is considered
achievable.
What value represents the cost performance required for the
remaining work to keep the project cost goal within the baseline?
Correct Answer:
A
🗳️
Due to a change in market conditions, the business value for the original project requirements has changed. What should the project manager consider for execution?
Correct Answer:
D
🗳️
A supplier that the company has used for years has trouble accepting the new
terms of an agile contract. They do not understand the terms in the contract and
feel they should not have to sign it because they have had a long relationship
with the company.
Which action should the project manager take?
Correct Answer:
A
🗳️
A customer is unhappy after weeks of working in a newly implemented virtual
environment and wants their key stakeholders to be more involved in the
development processes. The customer is requesting access to the information
radiators of the project management information system (PMIS). The development
company has never allowed clients access to the system.
What should the
project manager do?
Correct Answer:
B
🗳️
A project manager is leading a digital transformation project in a large
geographically distributed organization. During the execution phase, the project
team noticed that the organization's employees and heads of departments have
different perceptions and expectations of the project and its outcome. The
project manager is afraid that it may impact the project's success.
Which
two actions can the project manager do to resolve this issue? (Choose two.)
Correct Answer:
AC
🗳️
A project manager is assigned to a critical project to build a complex application for a client whose goal is to achieve an ideal state for their business model, but is unsure about how to achieve the solution. What collaboration model should the project manager recommend in this situation?
Correct Answer:
C
🗳️
A project manager is executing a large project with many stakeholders. One of
the primary stakeholders is requesting a change to the project scope. The
project manager knows that this scope change will not require much effort from
the project team. The project manager is worried that going through the full
change control process will hold up the project schedule.
What should the
project manager do?
Correct Answer:
D
🗳️
A project manager has noticed that a specific team member rarely contributes or
shares opinions during team discussions. However, the team member is effective
at delivering assigned tasks on time.
How can the project manager
leverage this?
Correct Answer:
A
🗳️
A team is about to close a deployment and is waiting to receive critical
information from the customer. The customer continues to postpone sending
information, which is consequently delaying the deployment.
What should
the project manager have done to prevent the delay?
Correct Answer:
D
🗳️
A project defined to be executed in four months is divided into eight
iterations. During its first retrospective, the team realizes that only one
member has experience doing a key project requirement.
What should the
project manager do?
Correct Answer:
C
🗳️
A project manager who is providing development support for a product notices some of their long-standing customers moving to a competitor because of improved value being delivered from their product. What should the project manager do first?
Correct Answer:
A
🗳️
A project manager notices the team is disagreeing on the level of effort required to complete a task. What should the project manager do?
Correct Answer:
C
🗳️
A project manager has been working on a critical project to transform an
organization's operations. The project manager had successfully completed four
sprints when the innovation director was replaced. The new director placed a
hold on the project until a new strategy can be put in place.
What should
the project manager do first?
Correct Answer:
A
🗳️
A project manager works for an organization that intends to begin using agile
delivery, but there is a lack of support from some business units. The project
manager needs to address the lack of trust in agile.
What should the
project manager recommend?
Correct Answer:
A
🗳️
Five project team members are working on a software development project. As the
time line for the project is very tight, the members are working overtime to
keep the project on schedule. Recently, two members submitted
resignations.
What should the project manager do?
Correct Answer:
A
🗳️
During a project kickoff meeting, the client indicates that the benefits of the
project will become the most important revenue stream for the company. The
client needs to find opportunities to deliver value to their company as soon as
possible.
What should the project manager do?
Correct Answer:
B
🗳️
A project manager forms a new virtual project team that will be leading the
project subcontractors in various countries. The project manager notices that
each of the team members comes from a different culture.
Which action
should the project manager take to increase team cohesiveness?
Correct Answer:
C
🗳️
A project in the execution phase is part of a large transformation program. The
project manager for this project reports to a program manager and also heads the
steering committee for this project. A steering committee meeting will be held
in the following 2 weeks, during which the approach to measure the schedule
performance of the project thus far will be presented.
What should the
project manager do in preparation for this meeting?
Correct Answer:
C
🗳️
A project manager is leading a multiyear project. Near the end of the first
year, the project manager checks to see if the whole budget allocated for the
year will be used. Some features utilizing this year's budget were added later
in the year as change requests, but these features will not be ready by the end
of the first year.
What should the project manager do?
Correct Answer:
D
🗳️
A struggling company is executing a critical project. However, due to external
environment changes, there is not enough funding to complete the
project.
What should the project manager do first?
Correct Answer:
D
🗳️
A project manager is reviewing the documents for closing a phase when the customer calls to say that the project is not generating any value for the company. What should the project manager do?
Correct Answer:
B
🗳️
As part of project execution, a contractor proposed and conducted site
acceptance tests and pre-implementation technical training. However, during the
implementation phase, the project manager notes a clear gap in the project
team's competence in following the implementation of the technical
requirements.
What should the project manager have done to avoid this
situation?
Correct Answer:
C
🗳️
The project manager received a claim from the client because the outcome
delivered is not working properly. The project manager investigated the cause
and realized that this deliverable was outsourced to an external provider, and
was not made aware.
What primary tool would have helped the project
manager identify this situation?
Correct Answer:
A
🗳️
A project manager is leading a team that is new to agile. During the kickoff
meeting, one team member asks how risks will be managed using agile
approaches.
How should the project manager respond?
Correct Answer:
A
🗳️
A project manager is leading a virtual IT project with a remote team. A team
member tells the project manager that they do not know if they can finish on
time because they are unaware of the other team members’ progress.
What
can the project manager do to resolve this conflict?
Correct Answer:
B
🗳️
A project lead is managing a construction project in an isolated location. There
have been delays due to difficult working conditions, which include team
sickness and absences.
How should the project lead manage those issues to
get the project back on track?
Correct Answer:
B
🗳️
A project manager is initiating a project to create a new service that has never
been done before in their organization. The project manager is trying to
determine what resources are required for their project team but is receiving
conflicting resource requirements from the team, sponsor, and key
stakeholders.
What should the project manager do next?
Correct Answer:
B
🗳️
A project manager is working in a constantly changing business environment. In
order to address this situation, the project manager has decided to use a
collaborative leadership style.
Which landscape describes the project
environment?
Correct Answer:
A
🗳️
During project execution, a project manager wants to involve the business lead
before the users are involved in the project. However, the business lead is also
engaged in another big project and cannot join this project meeting.
What
should the project manager do first?
Correct Answer:
B
🗳️
For the second time in a week, one of the team members failed to deliver their
assigned work. As a result, it is impossible for the team to achieve their
agreed-upon target.
What should the project manager do?
Correct Answer:
C
🗳️
After releasing the first deliverable of the project, one of the impacted departments refused to use the system because they believe that it adds more work. What could the project manager have done to prevent this?
Correct Answer:
D
🗳️
In the execution phase of a large construction project, the contracted logistic company decided to increase their price as a result of unavailability of shipping containers. What should project manager do?
Correct Answer:
A
🗳️
A new project needs to be kicked off in an organization that has regulatory requirements defined in their organizational governance process. How should the project manager define the project governance?
Correct Answer:
B
🗳️
A project is nearing the completion of a sprint when the product owner announces that a local regulator has banned part of the deliverable. What should the project manager do?
Correct Answer:
B
🗳️
Three testers joined the project team just before the end of the build. During
the project team meeting, the testers indicated that the project quality is
poor, and they should not continue testing until all the defects are
fixed.
Which three actions should the project manager do? (Choose three.)
Correct Answer:
BCD
🗳️
A project team is finishing a sprint to deliver a key deliverable. The project
team tells the project manager that the deliverable does not meet the agreed
project standards set out by the customer and insists on reworking the
deliverable to meet the standards. This will delay the project by two
weeks.
What should the project manager do?
Correct Answer:
A
🗳️
A project manager noticed that a talented team member remains passive and quiet
during project meetings with the larger project team and other stakeholders. The
team member interacts with the project manager quite well during one-on-one
interactions.
What should the project manager do?
Correct Answer:
B
🗳️
A customer approaches the product owner with a new requirement and asks for a
rough estimation to implement it. The outline of the task would be similar to a
prior deliverable.
What should the product owner do to properly inform
the customer?
Correct Answer:
C
🗳️
An internal process was recently introduced by the management team. The new
process, however, has not added much value and is impacting the project's
deliverables.
What should the project manager do?
Correct Answer:
D
🗳️
A project lead is managing a project in the execution phase. A new product owner
was assigned and the project lead had their first meeting with the new product
owner. During the meeting, the new product owner indicated the scope of the
first release needs to be changed.
What should the project lead ask the
product owner to do first?
Correct Answer:
D
🗳️
A project manager is working on an international effort that involves a project
team located on four different continents. The project team is extremely proud
of the progress they have made on a recent iteration of the project. However,
senior stakeholders unfamiliar with the project's progress are concerned that
the project may be unsuccessful.
What should the project manager do to
help mitigate the stakeholders' concerns?
Correct Answer:
C
🗳️
During user acceptance testing, a project sponsor asks the project manager to
add a couple of features. To meet the firm go-live date, the project team will
need to work overtime.
What should the project manager do?
Correct Answer:
D
🗳️
In a daily standup, the project lead notices that one of the senior developers is reassigning some of the easy backlog items to other team members, arguing that it is more efficient for the senior developers to work on complex items. What should the project lead do?
Correct Answer:
D
🗳️
A project team is working remotely on a project with tight deadlines. In the
middle of the project, a team member is replaced with an individual who is new
to the company. The document repository is available to review, but since the
project is quite complex it could take time to understand the details related to
the new team member's responsibilities.
What should the project manager
do?
Correct Answer:
B
🗳️
A project manager is managing a project in a fast-paced environment. The project
manager needs to empower the team to collaborate toward an expected outcome and
enable high-team performance. The CEO has suggested that the project manager
apply a servant leadership style.
What should the project manager do to
demonstrate the capabilities of a servant leader?
Correct Answer:
D
🗳️
There is an upcoming merger between a functional organization and an agile
organization. The merger has necessitated that team members from both
organizations brainstorm the effect this merger will have on critical compliance
standards and the previous regulations for a project.
What should the
project manager do in order to achieve this objective?
Correct Answer:
A
🗳️
A project manager is leading a project in which the product requirements have not been fully met due to several uncertainties about customer acceptance. What should the project manager do?
Correct Answer:
B
🗳️
An organization is using a hybrid delivery approach for a complex project. In
the iteration review, a subject matter expert (SME) informed the team that new
legislation will be published in a few months.
What should the project
manager do?
Correct Answer:
C
🗳️
During a risk management meeting, most of the project team members use a
computer to iterate the quantitative risk analysis model numerous times. There
will be a cumulative probability distribution (S-curve) representing the
probability of achieving any particular outcome.
Which method should the
project manager use to assess and manage project risks?
Correct Answer:
D
🗳️
A key project team member had an accident and will be in the hospital for at
least two months. The backlog items the team member was working on have been
delayed since the team member was the only person who knew how to complete
them.
What could the project manager have done to avoid this situation?
Correct Answer:
C
🗳️
A development team member learned that one of the product features delivered in
the last sprint would have greater business value if a small enhancement was
made to the feature.
What should the project manager do next?
Correct Answer:
B
🗳️
Based on a new company policy, an aviation software project has been structured
to use an agile approach. The project is subject to industry regulations, which
require detailed tracking and archival of product changes.
What should
the project manager use to understand the impact of compliance on this project?
Correct Answer:
B
🗳️
A project manager is leading a program execution and has challenges, because a
project team waits for every decision to be made by the project manager. The
progress of the team is slow because the project manager is the bottleneck. Upon
assessing the situation, the project manager realized that the team members can
handle the work on their own.
What should the project manager do?
Correct Answer:
D
🗳️
A company is going through a large cost-cutting initiative. Senior management
requests a report on the work remaining for outstanding projects.
Which
tool should the project manager use for this purpose?
Correct Answer:
D
🗳️
A project manager has recently been asked to take over an existing project that
is halfway through execution. The project sponsor asked the project manager to
ensure that the work carried out and the product being created do not deviate
from the prescribed business value.
What should the project manager do to
achieve this goal?
Correct Answer:
D
🗳️
A project team is working together on a computer relocation project, and all of
the team members are experienced with relocation. There are many ideas being
shared during the team meeting, and too many ideas result in the team being
unable to conclude the relocation approach.
What should the project
manager do?
Correct Answer:
D
🗳️
An organization is going through a transformation, migrating most of its
projects from a predictive to an agile approach. The marketing VP, who is also a
key stakeholder, expressed a concern about losing control of the features that
will be implemented in the product lines.
What should the project manager
responsible for this project do?
Correct Answer:
B
🗳️
To limit the amount of time and cost of using a contract programming firm, a product manager announces that the developers will not be paid for unrequested embellishments to the product. What can the development team and scrum master do to ensure they are paid for all their work?
Correct Answer:
C
🗳️
A project has completed the first phase. During the lessons learned meeting, the
project manager reported that the project was successful because it was on time,
on budget, and on scope. The sponsor objected and said that other project
benefits, such as cost reduction of the product and system response time, were
not achieved.
What may have caused this situation?
Correct Answer:
B
🗳️
Due to price inflation, an agile project manager has identified that the
available project funding will not be enough to bring on an additional team
member for the upcoming iterations as initially planned. The project budget and
release deadlines are tight. The existing cross-functional team is
experienced.
What is the first approach the project manager should take?
Correct Answer:
D
🗳️
A project team is transitioning to agile delivery. The team uses a Kanban board
to track progress. In the daily meetings, the team members have been reporting
good progress. However, the cards on the board are not progressing toward
"done."
What should the project manager do?
Correct Answer:
B
🗳️
A sponsor requires that the established quality standards for the project be
met. As a result, the sponsor asks the project manager for stable measures to
ensure that the quality is met.
Which three actions should the project
manager do? (Choose three.)
Correct Answer:
ACD
🗳️
The project team has onboarded members from all over the world and will now work
virtually to create project deliverables. There are both language and time zone
challenges with this project team, but each team member is an expert in their
trade.
What should the project manager do first to address the
challenges?
Correct Answer:
D
🗳️
During the initiation phase, a sponsor recommends that all team members should
be colocated. Some of the team members need a significant amount of time to
commute, and there is no office space available.
What should the project
manager do?
Correct Answer:
C
🗳️
An organizational policy requires project managers to carry out two audits per
month: one for their own project and one for another project manager's project.
After a recent audit review, team members suggested that it is not fair to have
their deliverables audited by a peer.
What should the project manager do
to avoid this situation?
Correct Answer:
D
🗳️
A project manager is happy to have a motivated, highly talented team working
together in a cheerful atmosphere. However, many members of the team are
distracted by their telephones during meetings, show up late, or interrupt one
another by telling jokes.
What should the project manager do first?
Correct Answer:
C
🗳️
A new quality report was distributed to stakeholders after the sponsor approved
it. A senior manager requests changing the colors and sizes of some of the
graphs included in the report.
What should the project manager do?
Correct Answer:
D
🗳️
During a planning session, the development team and the product owner are
arguing about the effort needed to deliver a specific feature in a software
development project. The product owner says that the feature can be developed in
one week, whereas the team estimates that it will take at least two weeks. After
several hours of discussion, they have not reached an agreement.
What
should the project lead do?
Correct Answer:
B
🗳️
There are two interdependent projects: the first project is in execution, and
the second one is about to be deployed. The first project has been delayed,
which is now affecting the second project due to the sharing of
resources.
What should the project manager do in this situation?
Correct Answer:
B
🗳️
In the initial project meeting, a stakeholder presents a complaint about the
validity of the project. The complaint occurs after the stakeholder discovers
that the project will not deliver the objectives they expected and will have a
higher cost.
How should the project manager handle the complaint?
Correct Answer:
D
🗳️
At the beginning of a project, a project manager is asked to provide human
resources (HR) with an evaluation of every team member's performance. This
evaluation will be delivered at the end of the project.
How should the
project manager approach this request?
Correct Answer:
A
🗳️
A customer asks the project manager to complete a project 10 days earlier than
planned due to marketing constraints. After discussing this request with the
project team, the project manager concludes that this can be achieved if a few
activities can be overlapped.
Which approach should the project manager
take?
Correct Answer:
A
🗳️
A project has come to a halt. What should the project manager do to get the project back on track?
Correct Answer:
D
🗳️
A project manager regularly sends out project progress reports. However, there
have been a few complaints from stakeholders who expressed that the
communication does not meet their needs.
What should the project manager
do?
Correct Answer:
C
🗳️
A project manager has been keeping track of impediments that have been discussed
with the team in daily meetings. The risk register continues to grow, and only a
few impediments have been mitigated.
What should the project manager do?
Correct Answer:
A
🗳️
Two project managers are working on separate projects that have identified the
same subject matter expert (SME) as critical to their projects. Project A is
using a predictive approach and Project B is using an agile
approach.
Which project should the SME be allocated to?
Correct Answer:
B
🗳️
During the initial stage of a project, the team estimated activities for the
next iteration in story points. It was agreed that each story point would be
assumed to be equal to one day of effort during project execution. There are
some activities estimated as two story points and others estimated as 100 story
points.
What should the project manager ask the team to do next?
Correct Answer:
B
🗳️
Before a daily standup, a team member informed the project manager that they
have accepted a job offer at another company. The team member explains that they
plan to present their resignation to the functional manager.
What should
the project manager do next?
Correct Answer:
D
🗳️
A few stakeholders missed the session that was conducted to validate project
alignment with organizational strategy and expected business value. For this
reason, their inputs were not collected. This is the root cause of some
conflicts in the decision-making process.
What should the project manager
do first to resolve this situation?
Correct Answer:
A
🗳️
A software delivery project began having technical impediments. The issue may
cause a delay of the deliverables. The technical service team has been working
on the issue, but the issue is unresolved even after 1 week of
maintenance.
What should the senior project manager do now?
Correct Answer:
C
🗳️
A company has undertaken a large transformation project in preparation for the
changing economy. During the planning of the transformation project, the key
resource from human resources (HR) refuses to approve the proposed project
plan.
What should the project manager do to gain an understanding of the
cause for the resource's refusal?
Correct Answer:
C
🗳️
An iteration is almost finished, but the team is struggling to complete the stories that require more time. What should the project manager do first?
Correct Answer:
A
🗳️
A project manager for an application development firm is meeting with
stakeholders prior to the launch of the latest release of the company's most
profitable application. The stakeholder mentions the following key
points:
• A major corporate rebrand was scheduled to occur with this
launch, but the rebrand has been delayed by 3 weeks.
• Development processing
improvements will be ready in 4 weeks.
• The company is preselling the
updated product with a release date of next week.
Which action should the
project manager recommend to the sponsor?
Correct Answer:
C
🗳️
A virtual team has disagreements about the client's requirements. Although the
requirements are written, the language seems ambiguous for some of the team
members who are working abroad. The local team members argue that the language
is clear, but that there is a lack of competence from the international team
members.
Which two actions should the project manager take? (Choose two.)
Correct Answer:
BE
🗳️
A project manager is managing a technical project that requires intensive
documentation as part of the key deliverables. In a project review meeting. a
key stakeholder reports that the latest documentation provided by the project
manager includes a reference to unrelated products.
What should the
project manager do?
Correct Answer:
B
🗳️
A project manager is about to start a large-scale project with unclear
requirements, a fixed deadline, and a fixed budget. The client is unable to
provide a product owner, as they do not have enough capacity and they want to be
involved only a few times during the project.
How should the project
manager plan and manage the project?
Correct Answer:
C
🗳️
A client has asked the project manager for the program status report. The
project manager sends the report and then realizes that they accidentally
included another manager from the client's organization on the
email.
What should the project manager do?
Correct Answer:
B
🗳️
During a project's closing phase, the project manager identified that the client
did not use one particular service. The client then asks the project manager to
informally extend the service beyond the contract end date. The contract is
clear about the expiration of the service.
How should the project manager
address this situation in order to close the project?
Correct Answer:
B
🗳️
A project manager has been approached by the project sponsor about adding to the project scope. How should the project manager accommodate this request?
Correct Answer:
C
🗳️
A project manager acquired information from the market that would reduce the
business value being delivered by an ongoing project. Based on that information,
the project manager believes the project should be stopped.
How should
the project manager handle the situation?
Correct Answer:
D
🗳️
A project manager is executing a commercial building project. The project
manager discovers that the required building permits have not been obtained.
Obtaining the permits will delay the project by 1 month and will cost the
project US$35,000. The fine associated with continuing to build without the
permits is US$1,000 per day.
What should the project manager do first?
Correct Answer:
D
🗳️
A project delivers every 2 weeks. The customer raises a complaint because they
do not perceive business value in the products delivered even though deliveries
have been completed in a timely manner.
Which activity should the project
manager undertake?
Correct Answer:
D
🗳️
A project sponsor has requested that the project manager reprioritize the team's
tasks to include a feature that is not part of the minimum viable product (MVP)
for the project. Although the project sponsor is very keen on the feature,
adding it has the potential of causing team burnout and/or delaying the
release.
How should the project manager address this situation?
Correct Answer:
A
🗳️
Due to a recent company merger, a project manager from company B has been
assigned to a team that is comprised of team members from company A. At the
start of the project, conflicts anise due to a lack of clarity on processes and
the project manager's relationship with company B.
What should the
project manager do to resolve this conflict?
Correct Answer:
A
🗳️
A project manager has received a new request to integrate more features to a
product. The team is fully allocated, and there is no budget to acquire new
resources
What strategy should the project manager implement to deal with
this situation?
Correct Answer:
A
🗳️
A compliance strategy was created during the planning phase of a project. During
execution, the project manager left the organization and another project manager
was assigned to the team.
What should the project manager do first to
ensure the project is compliant?
Correct Answer:
C
🗳️
During project execution, the client requires several changes that will impact
the project's duration. The project manager needs to apply fast-tracking
techniques to accelerate the schedule, but the team is concerned about working
overtime.
What should the project manager do to motivate the team?
Correct Answer:
C
🗳️
A project manager has been running an agile project for 6 months and has been
reporting that the project is on track every week. However, on the last week
before releasing the final product, the team found a technical impediment that
put the project delivery in jeopardy overnight.
What should the project
manager have done to prevent this situation?
Correct Answer:
D
🗳️
A multimillion-dollar project has started and is in the execution phase. A local
regulatory authority has just announced changes to the requirements that will
need to be implemented in 6 months, prior to completing the project execution
phase.
What should the project manager do next?
Correct Answer:
A
🗳️
A project sponsor has requested a trend analysis of all risks that the project has monitored over the past 12 months. What should the agile project manager do?
Correct Answer:
A
🗳️
A construction project to build a fish hatchery is in execution. The operations
group notified the project manager about a concern that might turn into a
potential issue; however, the concern could not be addressed.
In which
project document should the project manager record the concern?
Correct Answer:
C
🗳️
A hybrid project is experiencing several issues with both the agile delivery of the product as well as the predictive development of a marketing strategy. What should the project manager do to receive feedback from stakeholders located in different time zones?
Correct Answer:
D
🗳️
A project team is in the planning phase of a product migration project. The
project manager schedules a meeting with the project team, telecommunications
team, and the department leaders with group product accounts. The purpose of the
meeting is to determine the project timeline based on how much content needs to
be transferred to or created in the new system and the processing procedures and
time frames.
Who should the project manager also invite to the meeting?
Correct Answer:
A
🗳️
A project sponsor is promoting the use of a new technology that has not yet been
approved. The technology guarantees cost savings and a delivery ahead of
schedule. However, the operational support at project completion is uncertain as
the service organization expressed an inability to provide support without
approval of the new technology.
What should the project manager do to
resolve the conflict?
Correct Answer:
D
🗳️
A project manager is assigned to a project. There was a lot of conflict
regarding the status of the project and compliance with international
regulations. During a regular meeting, the sponsor wanted to know how frequently
the risks are being reviewed.
Which document project manager should check
first?
Correct Answer:
A
🗳️
A project manager has been hired to lead a governance consulting project that is
in the initial phase. The project manager has been assigned to evaluate the
supplier search activity. There are many interested candidates, including former
suppliers and suppliers recommended by the sponsor.
What should the
project manager do in this situation?
Correct Answer:
D
🗳️
A transportation company is developing a new tool to improve their delivery
process. As project development for sprint two began, the executive steering
committee made a request to include a new capability to perform a what-if
analysis in the tool based on the customer demand and forecast.
What
should the project manager do next?
Correct Answer:
C
🗳️
A company initiated a project to introduce a new product to the market. The
product must undergo the industry’s regulatory process prior to approval and
launch. However, the company sees a great demand for this product and wants it
to launch as soon as possible.
What should the project manager do to
realize this opportunity?
Correct Answer:
D
🗳️
Product implementation portions of a project are nearing completion. The project
manager schedules a series of meetings to meet with the marketing management
team. During the meeting, the marketing manager tells the project manager that
some key members of the department will not be available to work on the
implementation for the next 3 months.
What should the project manager do?
Correct Answer:
D
🗳️
At a daily standup on the second day of the sprint, the product owner asks one
of the developers to add more functionality to a product backlog item that was
committed to in the sprint planning. The product owner explains that the change
is based on a discussion they had with a user, is critical, and should be
delivered in the next release.
What should the project manager do?
Correct Answer:
B
🗳️
A product owner is trying to understand how many of the user stones have been completed within a 2-week sprint. How should the project manager approach this situation?
Correct Answer:
D
🗳️
A project manager is part of a cross-functional agile team. Throughout the
project, it has become obvious that team members from different functional units
have different perspectives of what the outcome should be.
What should
the project manager do to resolve this?
Correct Answer:
D
🗳️
A project presently in the testing stage is nearing the closing phase, which
will transition the completed project to the company's operations support team.
However, many new members have just been added to the operations support team
who are not familiar with the project and the project's acceptance is now at
risk.
What should the project manager do to mitigate this transition
risk?
Correct Answer:
D
🗳️
A project manager is working on a project to scale an operation globally. This
endeavor required multiple interviews with various stakeholders. During the user
story creation phase, the product owner met with multiple stakeholders who had
different opinions about the requirements.
How should the project manager
address this situation?
Correct Answer:
C
🗳️
A project manager learns that the performance of a high-performing project team
member is deteriorating. This team member is a key member of the
project.
Which action should the project manager take to motivate and
enhance the project team member's performance?
Correct Answer:
D
🗳️
A project is being planned to deliver a proof of concept to evaluate technology
compatibilities. The business and project stakeholders are having difficulty
agreeing on what should be included in the final product.
What should the
project manager do?
Correct Answer:
D
🗳️
Some project teams are voicing frustration because of conflicting priorities between agile and predictive work in a complex project. Which leadership style would effectively promote collaboration across the project teams?
Correct Answer:
B
🗳️
A customer asks the project manager about opportunities to create business value. What should the project manager do first in order to provide the customer with an appropriate response?
Correct Answer:
A
🗳️
An agile project team is creating an enterprise workflow system for a company.
One of the project team members, who is the system design architect, keeps
receiving telephone calls from the users who are asking questions about the
system. The calls are impacting the architect’s daily work schedule.
What
should the project manager do?
Correct Answer:
D
🗳️
A project manager has recently taken over a project and notices that a client
team member often halts progress due to a lack of understanding of some project
elements. The former project manager gave the new project manager a complete
list of people to communicate with, and this client team member is not on
it.
What should the project manager do?
Correct Answer:
B
🗳️
A new project manager is assigned to an ongoing agile innovation project that
started 2 weeks ago. After reviewing the project, the new project manager
discovered that the previous project manager was planning to use a predictive
approach. The previous project manager planned to present the first major
deliverable to the client when the project was completely finished in 8
months.
What should the new project manager do?
Correct Answer:
D
🗳️
An organization is using a hybrid delivery approach for a complex project. In
the iteration review, a senior manager is asking for a complete redesign of the
functionality presented. This may require a significant change in the technical
architecture and an additional release.
What should the project lead do
first?
Correct Answer:
B
🗳️
An agile project is approaching its first release date, and the product will be supported by the operations team. To ensure proper support for the product, what should the project manager do?
Correct Answer:
C
🗳️
An experienced project manager is working on a complex hybrid project that has several dependencies with other projects. How should the project manager reduce the risk related to those external dependencies?
Correct Answer:
A
🗳️
In a complex project with several subcontractors, one subcontractor reports a
likely delay in the schedule. This could affect the other subcontractors and
impact their ability to deliver on time.
What should the project manager
do first?
Correct Answer:
A
🗳️
A company has always acquired very specialized services from local companies for
its projects. During the planning stage for a regulatory project, the project
manager is informed that local vendors would not be able to operate due to an
unexpected major event. There is an option to hire the same services from
companies in other countries.
What should the project manager do in this
situation?
Correct Answer:
C
🗳️
A project scope was developed with numerous assumptions. During the execution
phase, the assumptions changed, which has jeopardized the planned business value
of the project.
What should the project manager do next?
Correct Answer:
B
🗳️
A project is scheduled to end in 2 weeks. The team is expected to continue
working long hours and is showing signs of weariness and fatigue.
What
should the project manager do lo encourage the team?
Correct Answer:
D
🗳️
A project team member complained to the project manager that they are not sure
if they are working on the latest requirements document because it was emailed
to them about one week ago. They mentioned that, in the past, they worked on a
document for more than 20 hours only to find out later that another learn member
had already updated that same document but did not send them the latest
revisions.
What should the project manager do to avoid this situation in
the future?
Correct Answer:
B
🗳️
A project manager is preparing the business case for a project in a not for
profit organization. The project manager justifies the cost of the project to a
group of sponsors.
Which benefits realization metric should the project
manager use?
Correct Answer:
C
🗳️
A company is transitioning from a predictive to an agile approach. During the
last two sprint reviews, the product owner complained about the development
team, indicating that the increments do not meet the acceptance criteria defined
in the user stories. The development team complained about the product owner,
who is defining sprint backlog items, because the backlog items cannot be
delivered during the 2-week sprints agreed to at the beginning of the
project.
How should the project manager resolve this situation in their
new role as servant leader?
Correct Answer:
A
🗳️
During project execution, one of the project tasks is to create an important
document for a service vendor. The project manager assigns a senior engineer to
clearly detail the service instructions to avoid any redo loops. Two days after
the service information document was sent, the service vendor has doubts and
needs more clarity on the task. This redo loop will probably cause a delay of
one or more days.
What should the project manager do next?
Correct Answer:
B
🗳️
During the execution phase of a project, one of the customer's stakeholders keeps requesting changes to the scope every week. Which three actions should the project manager take to resolve this issue? (Choose three.)
Correct Answer:
ABE
🗳️
A project manager for an IT company starts a project with members distributed
across five different countries and four different time zones. In the first
meetings with the sponsor and some stakeholders, the project manager notices
that people do not join the meetings on time, have internet connection issues,
or experience language barriers during some conversations.
What should
the project manager do to improve communication among the team?
Correct Answer:
C
🗳️
A project manager is assigned midway through a project. The team members are in
different locations across the country and they are unable to meet in-person
often. During a status review meeting, one of the stakeholders highlighted that
they were unaware of the status for the project deliverables.
What should
the project manager do first?
Correct Answer:
B
🗳️
A project that has to be delivered by the targeted date has been delayed due to an unforeseen risk occurrence. How should the project manager compress the project to ensure the completion date is not affected?
Correct Answer:
B
🗳️
A client's company announces a reorganization, which includes changes in the
senior management involved in the project. The new project sponsor is asking to
put the project on hold until they review the scope.
What should the
project manager do next?
Correct Answer:
B
🗳️
A few key team members recently left the project team. The remaining members
took time to understand the details and found it difficult to make progress. As
a result, the project schedule is seriously delayed.
What should the
project manager do?
Correct Answer:
D
🗳️
A project is in the middle of the fifth iteration. Due to a sudden slump in the
economy, the company recorded a drastic reduction in revenue. The strategic
direction was to Implement cost-reduction measures immediately.
What
should the project manager do next?
Correct Answer:
D
🗳️
A project manager collects various pieces of information and consolidates
metnics in an agile project. The project manager finds that there is slack in
the team in terms of productivity. The number of items sent to development per
person has decreased by 10%, and the project manager used a root cause analysis
(RCA) and discovered the reason is a lack of knowledge in one of the frameworks
used for modeling.
What should the project manager do next?
Correct Answer:
D
🗳️
A customer support team has planned short, iterative cycles for working on
customer-reported issues. Recently, there was a surge of high-priority issues
that disrupted the original plan, and the team's manager is finding it difficult
to manage the progress.
Which approach should the project manager suggest
using?
Correct Answer:
B
🗳️
The sponsor of a newly formed agile project is struggling to understand the scope and to determine when critical product features will be ready to use. What should the project manager do?
Correct Answer:
C
🗳️
A risk was raised during the initiation of a project. The supplier discontinued
software support for one of the project’s required inputs. The project manager
planned a reserve budget to allow the project to continue in the event of this
occurrence.
What should the project manager do?
Correct Answer:
D
🗳️
A project manager is leading a global team that they have worked with in the
past and has a high level of trust with them. The team is located in different
countries and time zones and will need decisions in a timely manner.
In
order to ensure that the project runs smoothly across the team, how should the
project manager approach delegation?
Correct Answer:
B
🗳️
For some time now, doubts have been raised about who is responsible for delivering a key benefit of a project. What should the project manager do next?
Correct Answer:
A
🗳️
A project manager is assigned to a new project. The project management office
(PMO) and the project manager agree that this is the night opportunity to
include daily standup meetings. The project team has never used such tools, and
a few members are challenging the decision.
What should the project
manager do in this situation?
Correct Answer:
D
🗳️
A bank is considering building another branch in one of three neighboring
cities. The project manager has been tasked with demonstrating the benefits of
building a new branch, renting an existing building, or not expanding at
all.
How should the project manager proceed?
Correct Answer:
B
🗳️
A project manager receives information in preparation for reporting the
project's monthly performance to the project steering committee:
• Actual
progress = 2 units
• Planned progress = 3 units
• Actual cost (AC) = 2
units
• Budgeted cost = 3 units
What statement should the project
manager make to the project steering committee?
Correct Answer:
C
🗳️
A project manager who takes over halfway through a project determines that the
cost performance index (CPI) is 0.65. A detailed audit identifies that the
project cost was analogously estimated, and the audit team thinks that something
was missing in the way the estimates were done.
What should have been
done to avoid this problem?
Correct Answer:
D
🗳️
A project manager manages multiple information technology (IT) projects in a
matrix organization. The project manager schedules a meeting with one of the
functional managers to coordinate testing support for two software development
projects. Unfortunately, the functional manager is not able to attend the
meeting and informs the project manager that there may not be any resources
available to test the software.
What should the project manager do?
Correct Answer:
C
🗳️
A product owner is invited to a sprint review meeting. At the end of the review,
the product owner says that the increment is ready to be delivered to the
customer.
What conclusion should the project manager come to with regard
to the product owner’s statement?
Correct Answer:
D
🗳️
A project manager is reviewing the status of a large project with team members
in different countries. Through the status review. the project manager notices
that one team is consistently behind schedule and their work often needs to be
corrected.
What should the project manager do to improve the quality of
this team’s work?
Correct Answer:
D
🗳️
During a project gate review meeting, it is identified that one of the project deliverables will require corrective actions to meet the project quality requirements. What should the project manager do first?
Correct Answer:
B
🗳️
A project team has identified a risk and wants to accept it as an opportunity to
finish a project earlier than planned. The project manager realizes that the
sponsor may not accept the risk since the sponsor is risk averse.
What
should the project manager do?
Correct Answer:
B
🗳️
One of the team members is always late to the daily standup meeting. What should the project manager do?
Correct Answer:
C
🗳️
A project team is facing challenges understanding how to deliver a project's
scope. A senior subject matter expert (SME) from the organization's global
office is in town for 1 week.
What should the project manager do to
benefit from the SME’s presence?
Correct Answer:
C
🗳️
A client has requested that a product be implemented in 4 months and is ready to
increase their budget to do this quickly. The project manager cannot comply with
the request with the current resources or even additional resources. The project
manager estimates that 8 to 12 months are needed for the product to go
live.
What should the project manager do to address this situation?
Correct Answer:
C
🗳️
A project manager has recently been asked to take over an existing project. The
project manager would like to determine how the project has been progressing by
tracking features that are in progress. completed. or scheduled to be worked
on.
Which of the following can help the project manager assess the state
of the project?
Correct Answer:
A
🗳️
An information technology (TT) team is responsible for the validation and
release of a product developed by the agile development team. Due to other
priorities for the IT learn, the releases are delayed.
What action should
the project manager take?
Correct Answer:
A
🗳️
A project team is executing a project to replace an existing system with a new
one. A new project manager has been hired and observes that the team consist of
professionals who have worked with the older system, and others who have little
previous experience.
What should the project manager do to ensure project
success?
Correct Answer:
A
🗳️
During project execution, a client asks to add one more features to the product.
After performing a change request analysis, the project manager realizes the
necessary equipment will not be available in time to support this new feature,
resulting in the project team being idle.
What should the project manager
do next?
Correct Answer:
D
🗳️
A project for developing software for a retail company's procurement system is
in the initiation phase. The project sponsor has expressed concern that the
forecasted project implementation date coincides with the company's financial
budget planning period.
Which two actions should the project manager take
next to address this concern? (Choose two.)
Correct Answer:
BC
🗳️
During a project status update by the project management office (PMO), the CEO
is concerned that the status of all projects suddenly changed from green lo red,
without warning. Upper management is used to reading traditional reports related
to progress and cost, and they want to continue viewing this
information.
How should the PMO implement a better way to report the
project’s health?
Correct Answer:
C
🗳️
A project needs to acquire a large volume of electrical supplies on a weekly
delivery cycle. There are many suppliers interested in partnering, so the
project manager feels confident they can negotiate a good price.
What
should the project manager do first in order to ensure the best overall value in
the future contract?
Correct Answer:
C
🗳️
In a complex development project with many clients and team members, there have been delays in completing the required work. What should the project manager do?
Correct Answer:
B
🗳️
A project manager is transitioning from a predictive life cycle project to a new agile project. How should the project manager manage and control the scope for the new project?
Correct Answer:
A
🗳️
A key team member informs the project manager that they have been accepted to a
master's degree program. The team member explains that the first semester of the
master's program will coincide with the last phase of the project.
What
should the project manager do?
Correct Answer:
B
🗳️
An agile project team received an assignment to develop an industrial system
that interfaces with robots. The project team does not have any previous
experience performing this type of work. Team members are interested in
acquiring such expertise but it may result in a project delay.
How should
this situation be handled?
Correct Answer:
B
🗳️
A project manager is meeting with the project sponsor regarding a new project.
The project manager tells the sponsor that, as part of the communications
management plan, a weekly email will be sent with the status of the project, so
the sponsor can be informed of the progress. The sponsor indicates that the
email is not necessary because they will ask for a status update whenever it is
needed.
What should the project manager do next?
Correct Answer:
A
🗳️
A team lead for a project that is currently in execution with multiple delivery
teams is issuing status updates. This communication was not discussed with the
project manager, and the project stakeholders are concerned about nonalignment
since other teams are not providing these updates.
What should the
project manager do?
Correct Answer:
B
🗳️
The project team has been exposed to a large number of stakeholders who are going to be operating the system with different levels of engagement. For efficiency purposes, what should the project manager do first to minimize the number of interactions with all stakeholders, while keeping a collaborative spirit?
Correct Answer:
A
🗳️
A supplier, who was tasked with providing an important component for a project, is unable to deliver the materials due to a large-scale labor problem. What document should the project manager use to update the details and communicate to relevant stakeholders?
Correct Answer:
B
🗳️
A project manager is in charge of a software development project. A key
stakeholder complains that they never received the functionality test status
reports. The project manager provides the reports, and the stakeholder notices
that an important functionality for their area was not tested.
Which tool
should the project manager have used to prevent this situation?
Correct Answer:
C
🗳️
A team is not delivering the committed work. Cards are not moving on the kanban
board, and the burndown chart shows that the sprint progress is
slow.
What should the agile project manager do?
Correct Answer:
B
🗳️
A project manager is asked to negotiate between two team members who frequently have misunderstandings in order to reach an agreement that will advance the project. What should the project manager to?
Correct Answer:
D
🗳️
A project manager is working on a project for a startup company. The company
launched cloud-based agile project management and DevOps training modules via
the learning platform to support multiple self-paced and virtual learning
formats. In a recent sprint, the quality assurance team failed to thoroughly
inspect the modules before deployment, resulting in a poor customer
experience.
Which of the following issues is the project manager facing?
Correct Answer:
B
🗳️
A key challenge that a project manager is facing is the lack of discipline by various team members and their inability to harness energy to achieve the project objectives. What should the project manager do to overcome this challenge?
Correct Answer:
A
🗳️
A product is undergoing its last iterative increment, and the project team is
ready to make the final deployment. The company’s financial manager is asking
the project team to complete the deployment and close the project as soon as
possible so it can be capitalized.
What should the project manager do?
Correct Answer:
D
🗳️
A project manager has been assigned to a corporate project management office
(PMO). They are responsible for leading the development and rollout of updated
project management procedures and templates that would include both predictive
and agile approaches.
What should the project manager do after the
documents are completed?
Correct Answer:
B
🗳️
Organizational downsizing has resulted in the key subject matter expert (SME) resource leaving a multiyear project. What should the project manager do?
Correct Answer:
C
🗳️
A project manager is working on a project that is required to deliver value on an incremental basis. Which action should the project manager take to enable successful project execution?
Correct Answer:
B
🗳️
A bank wants to initiate a new service for its customers that will also increase
revenue. This service must comply with strict cyber regulation guidelines.
Halfway through the project life cycle, the cyber regulations change, which has
a large impact on the project.
What type of status report should the
project leader present to the stakeholders?
Correct Answer:
D
🗳️
A bank has initiated a project to replace an existing core system with a new
one. The system will be launched in several stages after the completion of each
project deliverable that must be approved by the key stakeholders.
What
should the project manager do first?
Correct Answer:
C
🗳️
A project sponsor wants to develop software that would have 30 features and
would be used in 10 different countries. The team feels overwhelmed with the
amount of work to be done.
What should the project manager do?
Correct Answer:
A
🗳️
An agile senior project team member suddenly resigns from the organization.
Following this departure, the remaining team members are having difficulty
accessing information and are unable to complete a deliverable.
What
should the project manager have done to avoid this situation?
Correct Answer:
A
🗳️
A project manager has been assigned to a project that involves building 100 wells for a small community that is urgently in need or access to water. What should the project manager do next?
Correct Answer:
A
🗳️
A project manager discovered that a component on the critical path is in danger
of delay due to continuous disagreements between two developers. This
personality-related issue can’t be resolved by the team.
What should the
project manager do?
Correct Answer:
C
🗳️
In a weekly status meeting with the client, the project manager asks each team member to present how their deliverables are impacting the customer's final product requirements. Which leadership skill is the project manager applying?
Correct Answer:
C
🗳️
A construction company recently won the bid for a project to build a cable
bridge. A project charter has been prepared and a project manager has been
assigned. The project manager is creating a work breakdown structure (WBS) for
the project.
To what level should the project manager decompose their
project?
Correct Answer:
A
🗳️
A project manager is working on a global project. One team member is from a
different country and is unable to attend project meetings on a regular basis.
Because of this, other team members have started questioning the need for the
project meeting. This issue is affecting the time line deliverable and quality
parameters.
What should the project manager do to manage the project
deliverables?
Correct Answer:
A
🗳️
During a project status meeting with senior managers, the project manager gives
an update about the status of a deliverable. Some of the senior managers claim
not to know about the deliverable.
What should the project manager do
next?
Correct Answer:
B
🗳️
A project manager is assigned to an agile project that has an aggressive time
line and a fixed budget. Currently, the majority of the items are in the backlog
and only a few are in process or completed.
What should the project
manager do?
Correct Answer:
C
🗳️
Team members of a new scrum team are skilled and excited about the project,
despite never having worked together before. The project leader requested an
offsite team building activity to talk about the project and get familiar with
each other, but the activity was not approved by the sponsor who is trying to
save money. The project leader believes it is important to hold a team building
activity to bring the team together.
What should the project leader do?
Correct Answer:
D
🗳️
A project manager held a meeting and framed the project schedule. A critical
stakeholder, who was not consulted at the time of the schedule discussion,
complained that the published dates are not agreeable due to a prescheduled task
for another assignment.
What should the project manager do first?
Correct Answer:
A
🗳️
A project team consists of eight resources working on a complex project. The
chief technical designer prefers to work alone and seldom talks in meetings, but
produces good designs. The technical lead is always energetic, has lots of
opinions about the project, and constantly clarifies their thoughts in
discussions.
What should the project manager do to improve overall team
performance?
Correct Answer:
C
🗳️
The project management office (PMO) assigns a project manager who specializes in
hybrid approaches to a predictive project that is off track from both the cost
and schedule perspectives. The project runs into further delays as the project
manager is ramping up on the project. The stakeholders are unhappy and ask
senior management to replace the project manager.
How should the project
manager approach this situation?
Correct Answer:
A
🗳️
A project manager has been assigned to a new project. The project schedule is
extremely short. During an iteration review meeting. the key stakeholder
mentions that they are experiencing some inefficiencies in their work
processes.
What should the project manager do?
Correct Answer:
B
🗳️
At a project status meeting, different activities were agreed upon for the
following weeks. At the end of the first week. the project team realizes that
the activities were executed in the wrong way because each team member had a
different understanding. These misunderstandings have caused a delay in the
project.
Which of the following actions should the project manager take
to avoid this situation in the future?
Correct Answer:
C
🗳️
A project manager is leading an agile project in an organization that has not executed this type of project before. In order to ensure the project is following the compliance requirements, what should the project manager do?
Correct Answer:
B
🗳️
A project manager has just been assigned to a team that is developing a new
design product. The work breakdown structure (WBS) has been created and the
activities have been assigned to the team members. The project manager finds
that there are activities that could be completed sooner by other team members.
If the current assignments are left as is, the project could be delayed 2
weeks.
What should the project manager do in this situation?
Correct Answer:
B
🗳️
In a global project, the project manager has to plan and manage communication
between the team members and stakeholders in order to ensure the project will
remain on track and achieve its goals.
What should the project manager
do?
Correct Answer:
A
🗳️
How can agile measurements improve upon predictive measurements in cases where the final 10% of a project takes longer than planned?
Correct Answer:
A
🗳️
A project team consists of members based in country A and subject matter experts (SMEs) based in country B with a 12-hour time difference. What can the project manager do to improve interactions between the team members in both countries?
Correct Answer:
A
🗳️
A project team is working hard to reach a milestone. The team morale is low
because of the extended hours worked to meet the deadline. Adding to this
tension is the fact that the team works remotely, and there has been little time
to build relationships or get to know team members beyond the tasks that
everyone performs.
What should the project manager do to address the
remote team’s morale?
Correct Answer:
C
🗳️
A construction project for a nuclear power plant will reduce the region's energy
dependence on external electricity supplies. The project manager has received
support for the project from several leaders in the region. However, some people
from the government want to stop this project to focus on developing renewable
energy sources.
Which stakeholders should the project manager include in
the stakeholder engagement plan?
Correct Answer:
B
🗳️
A project manager is working on an agile project. The organization decided to
implement the Scrum framework. The project manager organized a workshop to
explain the differences between traditional project artifacts and the Scrum
approach. The most frequent question raised is what artifact will replace the
project schedule.
What should be the project manager’s response?
Correct Answer:
D
🗳️
A project manager has been assigned to a global project involving regulatory
bodies, government agencies, internal company leaders, the project team, and end
users.
What should the project manager do to engage them all effectively?
Correct Answer:
D
🗳️
A project is in the final stages, and a key stakeholder demands a change to a product feature that will add 2 weeks to the critical path. What should the project manager do?
Correct Answer:
B
🗳️
A project manager is newly assigned to the second phase of an ongoing project.
During the implementation, a defect occurred and no one knows how to fix it, as
the former engineering team has moved to another project. The customer warns
that previously. this defect negatively affected the project
schedule.
What should the project manager do first?
Correct Answer:
A
🗳️
A project manager has taken over an agile project. There have been several
issues during product development due to unclear product
requirements.
How should the project manager resolve this issue?
Correct Answer:
B
🗳️
A project manager has just been assigned to a new project. The project manager's
first task is to present the project benefits to the stakeholders.
Which
three items should form part of the presentation? (Choose three.)
Correct Answer:
ADE
🗳️
A project has been running successfully for 2 months. At a regular project
meeting, the team raises several potential obstacles to future progress. The
obstacles include vendor delivery performance, technical performance of a
subsystem, and conflict with another division of the organization.
What
should the project manager do next?
Correct Answer:
C
🗳️
A project team was asked to resume development activities on a project that was suspended for a few months due to the fast-changing environment and conditions. What should the project lead do?
Correct Answer:
A
🗳️
During project execution, a project manager discovers that the budget at completion has shifted significantly and is higher than expected. What should the project manager do?
Correct Answer:
A
🗳️
In a project using a hybrid approach, the performance of the team was
consistently excellent during the predictive stages. When the iterations began,
however, the team members started to show signs of low commitment, conflicts,
and confusion, resulting in low morale.
What should the project manager
do to handle this situation?
Correct Answer:
A
🗳️
During the daily standup meeting that is assessing progress against the current sprint, a team member reports some delays due to a component managed by an external vendor. How should the project manager address the team member’s concern?
Correct Answer:
B
🗳️
During the last iteration of a hybrid project., one of the key members of the team wants to leave the project. What should the project manager do to address this concern?
Correct Answer:
C
🗳️
A project manager finds a mistake with an important server acquisition. The
acquisition was expected for a critical path activity but has not arrived yet,
causing significant impacts on time and cost. The team member responsible for
this activity argues that they sent several emails to the supplier but received
no reply.
Which document should be used to help avoid this kind of
situation?
Correct Answer:
A
🗳️
In an agile project, the team planned to complete 40 story points in an iteration, but only completed 30 story points. What is the schedule performance index (SPI)?
Correct Answer:
A
🗳️
After 35 years of service, a company’s CEO has retired. The new CEO is planning
to digitally transform the company and has assigned a new project manager to
assist in this endeavor. The initial backlog has been created and agreed upon,
and the team members have been assigned.
What should the project manager
do before the project kick-off meeting?
Correct Answer:
D
🗳️
A company is starting a new agile project with a team that has expertise working
on these kinds of projects. During the backlog refinement meeting, the team
realizes that they are not completing the estimations because some key
information is missing.
What should the project manager do?
Correct Answer:
B
🗳️
A project manager is involved with a project to remodel a long-used product.
There are no proper records for the original design and execution of the
original product. The stakeholders doubt that the remodel can be accomplished
without this information and are hesitant to provide support for the
project.
What should the project manager do?
Correct Answer:
A
🗳️
A project is starting its third iteration out of six. During planning, the team
realized that all of the requirements were not defined clearly enough to start
working.
What should the project manager do?
Correct Answer:
C
🗳️
A project team is working to deliver a solution to manage nationwide crisis
relief operations. The project team is spending most of its time in meetings
with end users. The meetings have been slowing down project
progress.
What should the project manager do to keep the deployment on
track while obtaining stakeholder approval?
Correct Answer:
D
🗳️
A new team member inquires about how much they need to learn about the
organizational process assets (OPAs) residing on the company intranet. Another
team member states they only need to know the basics. However, the project
manager believes the team member should know everything regarding the
OPAs.
What should the project manager do?
Correct Answer:
C
🗳️
A project team is in the planning stage and has prepared a list of activities
and completed sequencing the activities. During a review, the team noted that
there is a dependency missing between:
• Test the product
• Release to
customer
According to the quality management plan, the product must be
tested before being released.
How should the project manager enter this
dependency?
Correct Answer:
B
🗳️
A project manager has access to risk management tools but chooses to use a
quantitative method to evaluate the project risks. During project execution, the
project sponsor asks for an updated risk matrix.
What should the project
manager do next?
Correct Answer:
A
🗳️
In a highly politicized organizational environment, the stakeholders are driven by their own operational or business goals, which results in conflicting interests regarding the project. What should the project manager do to steer the stakeholders toward the collective project goal?
Correct Answer:
D
🗳️
An agile project is running its second iteration out of six. A marketing
director, who is a key stakeholder, contacts the project lead for a high-level
report of the project.
What should the project lead do?
Correct Answer:
B
🗳️
A project manager has recently moved to an organization to lead a key project.
The project manager notices that team performance is below the target, and the
tasks assigned are not delivered on time. Team commitment is also not as
appropriate as it should be.
What should the project manager do?
Correct Answer:
D
🗳️
A project manager has commissioned a design study from a consulting firm to
investigate a number of alternatives. The project manager has a strict policy on
the cost of the study and has established a number of cost triggers and trend
analyses.
Which tool is the project manager using?
Correct Answer:
B
🗳️
A project using a hybrid approach to migrate from a current system to a new and
enhanced system is underway. The plan is to migrate the system in stages.
However, the operations team is complaining that they are not ready to start
supporting the new system.
How should the project manager effectively
approach this situation?
Correct Answer:
A
🗳️
A project manager is assigned to a project to develop a mobile app. The sponsor
explains that the application should do better than their closest competitor’s
app. The sponsor’s expectation is that the team can be put together and start
work immediately.
What should the project manager do?
Correct Answer:
D
🗳️
A senior project manager is assigned to lead a team of project managers to run a
large initiative. One of the key stakeholders often bypasses the senior project
manager and girves instructions to the other project managers
directly.
What should the senior project manager do?
Correct Answer:
B
🗳️
Halfway through project execution, stakeholders ask for equipment that was
expected to be procured. The project manager explains that the equipment was
purchased, but differs from what the stakeholders are currently asking for. This
is because the initial requirements were changed during a previous
meeting.
What should the project manager have done to avoid this
situation?
Correct Answer:
D
🗳️
A project manager noticed that a team member has been struggling with some
tasks, which may ultimately impact the completion date. Team morale is low
because they will not get the expected bonus if they do not finish on
time.
What should the project manager do next?
Correct Answer:
C
🗳️
One of the key stakeholders on the project team reaches out with an additional
requirement that may impact the overall schedule. A discussion with another
stakeholder suggests that this might just be a small task.
What should
the project manager do?
Correct Answer:
C
🗳️
A project manager is in the middle or handling a major upgrade to an existing
product. The project manager learns that the resources initially promised as
part or the project are being moved to another priority project.
What
should the project manager do?
Correct Answer:
A
🗳️
Company A has a culture of adhering to policies and procedures. A project
manager is applying an agile approach to their in-house software development
project, but even with training, they are still unable to deliver
efficiently.
What should the project manager do first to improve this
situation?
Correct Answer:
A
🗳️
A project manager is using a hybrid approach for a project. The project team
created and reviewed the risk log with the stakeholders at the beginning of the
project. However, midway through the project, the project team and stakeholders
became misaligned with the risks and mitigation strategies.
When should
the risks be reviewed to ensure alignment between the project team and the
stakeholders?
Correct Answer:
D
🗳️
A project is in the planning phase. The project manager notices that the
available engineers do not have the required skills. Since outsourcing is not an
option for this project, the project manager asks human resources (HR) to hire
or assign engineers with the required skills. However, the company cannot afford
this at the moment.
What should the project manager do first?
Correct Answer:
A
🗳️
DRAG DROP
-
A project manager is working on a complex project and is
unsure about planning, executing, monitoring and controlling the project. Match
the phrase on the left with the correct statement on the right.
Correct Answer:
A project team member was unhappy with a new change in project governance and
complained to one of the project sponsors. The project sponsor challenged the
project manager.
How should the project manager resolve this conflict?
Correct Answer:
B
🗳️
A network transformation project to increase efficiency and return on investment
(ROI) is in the implementation stage. A conflict between the head of the network
and the transformation manager arises.
What should the project manager do
to manage this?
Correct Answer:
B
🗳️
A project team is performing extremely well when it comes to delivering the
value-added features to the customer in each sprint. However, they are missing
the documentation portion and the project manager must find a way to make sure
the documentation is kept current.
Which action should the project
manager take?
Correct Answer:
D
🗳️
A project manager who works for a company involved in several industries is
asked to lead a software development project for a government agency. The
company attempted to execute similar projects for other industries before but
was unsuccessful.
What should the project manager do to ensure project
success?
Correct Answer:
B
🗳️
In an advanced stage of a project, a stakeholder who is not receiving the
project status report communicates this to the project manager. After checking,
the project manager determines that the person is registered as a stakeholder
but was not included in the communications management plan.
What should
the project manager do next?
Correct Answer:
A
🗳️
A major national company known for quality products has just selected a small
subcontracting firm to assist with a project. The project manager from the
subcontracting firm is meeting with the project team to ensure that the project
is delivered according to the customer's standards.
In order to ensure
this, what should the project manager define and document?
Correct Answer:
D
🗳️
A company's project management office (PMO) has started to implement iterative
tools. The project manager is starting a new project and has identified an
opportunity to use the new tools. There is disagreement among stakeholders about
the use of the adaptive tool.
What should the project manager do first?
Correct Answer:
D
🗳️
A project's business case was just approved and the project manager is creating
the benefits management plan. It is unclear how the benefits from the project
align with the organization's vision.
What should the project manager do
first to verify alignment?
Correct Answer:
C
🗳️
A company is engaged in a transformation journey, and the project manager for
this endeavor is new to this project. During one of the project status update
meetings, a key stakeholder, the project manager's functional manager, is
dissatisfied with the work in progress, and points to the project
manager.
What should the project manager do?
Correct Answer:
D
🗳️
A project manager notices that the project team is unlikely to complete the development of a system on time before the testing start date, which was based on the technical complexity of the project. What should the project manager do before communicating with the client during the regular project progress meeting?
Correct Answer:
C
🗳️
A team is entering into a forming stage after kickoff, with project objectives
identified and team members assigned with roles and responsibilities. However,
during the team meetings, a team member does not agree on project documents and
makes comments that could affect the performance of other team
members.
What should the project manager do?
Correct Answer:
A
🗳️
A major issue about conflicting priorities has been highlighted by the project team with regard to a few stakeholder requirements. What should the project manager do?
Correct Answer:
C
🗳️
An agile project team discovers that they are unable to implement a feature
completely in the first iteration. The team believes it may not be able to
complete the tasks in the second iteration. The feature is a critical component
that the customer has prioritized.
What should the team do?
Correct Answer:
B
🗳️
An agile team wants to maximize the work delivered for the upcoming project that involves considerable product complexity. What should the project manager do to help improve the team's collaboration approach?
Correct Answer:
A
🗳️
A global company hired a project manager for a new implementation at all of its
sites. After reviewing the business case and project charter, the project
manager notes that the project team has different locations and regions to
consider.
What should the project manager do to address this situation?
Correct Answer:
A
🗳️
A project manager is managing a project for a government owned company using an
iterative approach. The first useful release to production consisted of three
iterations. Each iteration was successfully checked by the client's
representatives in the test environment. However, when the team started
deploying to the production environment, the security team declined
it.
What should the project manager have done to prevent this?
Correct Answer:
B
🗳️
An innovation project with a budget of over US$30 million is expected to have a
large impact on the technology industry. The business area is concerned if the
project will meet stakeholder expectations and raised this concern with the
project manager.
What should the project manager do to manage business
concerns and expectations before starting the project?
Correct Answer:
A
🗳️
Some of the more experienced members of a project team have complained about the
project manager. The senior project team members feel that the project manager
is micromanaging them and preventing them from completing their
work.
What should the project manager do when made aware of these issues?
Correct Answer:
A
🗳️
An intern is replacing a critical resource midway through a sprint. To help the
intern get up to speed, the project manager assigns a senior engineer in the
team as the intern's mentor. Two months later, the project goes into critical
status, delaying the release milestone by a month.
What should the
project manager have done to avoid this scenario?
Correct Answer:
A
🗳️
After meeting with stakeholders, a project manager working at a computer gaming
company is creating a project management plan for the company's newest offering.
The project manager learns that the company's main competitor is scheduled to
release a similar offering leveraging the newest technology. The project manager
fears that the competitor's offering is better in multiple ways compared to the
project manager's project.
What should the project manager do?
Correct Answer:
A
🗳️
A new manufacturing line project is planned to be delivered in iterations for
the equipment installation phase. During one of the iterations, the vendor
communicates to the project manager that they will not be able to deliver some
of the equipment at the agreed dates.
What should the project manager do
next?
Correct Answer:
D
🗳️
A project manager assigned to an engineering construction project is receiving
questions from the site engineers. Several questions are related to carrying out
activities to meet timelines that compromise the work crew's safety. When
reviewing these questions, the project manager realizes that the engineers do
not feel empowered to make decisions.
How should the project manager
address this?
Correct Answer:
C
🗳️
A company is moving to a hybrid approach and conducted capacity activities for
all of the project managers. During these capacity-building activities, the
focus was on agile approaches and team facilitation skills. When starting the
implementation phase, the project managers faced issues motivating the newly
hired agile staff.
Why are the project managers having issues motivating
the agile staff?
Correct Answer:
C
🗳️
A project manager has heard about the large volume of emails the team receives
each day, which prevents them from doing project work. One team member has
stated that they would like to be able to access project-related information
when needed.
To what type of communication is the team member referring?
Correct Answer:
A
🗳️
A project team is identifying project risks for a bridge to be built across a
river. The team needs to send out invitations for a risk workshop to better
understand the risks involved.
Which distribution list should the project
manager use when sending out invitations?
Correct Answer:
A
🗳️
A sales manager submitted a new feature request to the product owner, and the
request was added to the product backlog. During the sprint planning meeting,
the team struggles over which algorithm is the most efficient one to use. The
team thinks that some development work is needed to decide.
What should
the project manager do?
Correct Answer:
D
🗳️
A hybrid project has just started, which will result in a new technology that
could disrupt the market if well accepted by the public. The product requires
health and safety approvals from the government. As this is an innovative
solution, the sponsor and product owner are unsure if it will be accepted by the
public.
What is the appropriate flow for product development?
Correct Answer:
B
🗳️
In a marine construction project, the project manager is informed by the marine
authority that the work permit will not be issued until certain environmental
reinforcement work has been completed. After reviewing the project management
plan, the reinforcement work is not included in the project scope.
What
should the project manager do?
Correct Answer:
D
🗳️
An organization is undergoing an agile transformation. The executive leadership
team is concerned that they will lose control over the scope of the
project.
What should the project manager, who is responsible for this
project, do to mitigate this risk?
Correct Answer:
D
🗳️
The project sponsor recently requested that a vendor begins working toward
adopting a hybrid approach. In response, the vendor hired a project manager
experienced in agile for the project.
What does that project manager need
to do to make the team work in a collaborative way?
Correct Answer:
A
🗳️
A project manager is assigned to a multiyear enterprise resource planning (ERP)
solution project. During planning, the business sponsor emphasizes the
importance of demonstrating value along the way, while maintaining the integrity
of the final product.
How should the project manager establish the
delivery model for this project?
Correct Answer:
D
🗳️
At a recent steering committee meeting, the project sponsor asked the project
team to add a major feature to the final product. After consulting with the
project team, it is determined that the change will cause significant impacts to
the original project delivery date and budget.
What should the project
manager do to assess the priorities and meet the new objective?
Correct Answer:
A
🗳️
A project manager is working on a critical path activity and notices a delay in product delivery due to an anticipated event. What should the project manager do first?
Correct Answer:
D
🗳️
Two team members are arguing about which technology they should use when
implementing iteration tasks. The predictive approach was broken into several
iterations that need to be completed on time so as not to jeopardize the
project's timely completion.
What should the project manager do to
resolve this issue and help the team move on to the next iteration?
Correct Answer:
C
🗳️
A junior project manager was recently hired to lead a complex project scheduled
to kick off in 2 weeks. The junior project manager was introduced to another
project manager for mentoring.
Which two benefits will the junior project
manager realize by being assigned to a mentor? (Choose two.)
Correct Answer:
BE
🗳️
A complex project is in the execution phase. A key stakeholder who is new to the
project has not been approving project deliverables, which could impact the
overall progress.
What should the project manager do next?
Correct Answer:
C
🗳️
During regular project progress review meetings, one team member shares bad news that has a significant impact on the project schedule. How should the project manager react to ensure the project remains successful?
Correct Answer:
C
🗳️
At the end of a workshop to review project deliverables, a number of follow-up action items were generated. What should the project manager do next?
Correct Answer:
B
🗳️
A project manager is assigned to a global project where, during the planning process, team members from different regions are not agreeing to collaborate with each other. What should the project manager do?
Correct Answer:
D
🗳️
During the development of a project in a dynamic market environment, new
unforeseen legal requirements have come into effect. The project manager is not
sure if some of the project deliverables will be fully compliant with the new
requirements.
What should the project manager do?
Correct Answer:
B
🗳️
During the initiation stage of a multimedia exhibition-design project, the project manager is developing the project management plan. What should the project manager do to complete this task?
Correct Answer:
D
🗳️
A system migration project is in its closing stage. The project manager is being
pressured to close the project. The project manager communicated to all
stakeholders; however, the last department to migrate indicated that they have
not received the notification.
What should the project manager do?
Correct Answer:
B
🗳️
An organization is transitioning to agile. The project manager is discussing how
to manage risks with the development team in light of the transition for a
particular project. The team estimates the risk level as low.
What should
the project manager do?
Correct Answer:
A
🗳️
A new marketing vice president just joined a software startup and is concerned that the agile model does not provide the needed accountability for their role. What should the responsible project manager do to ensure the vice president is comfortable with the project meeting its agreements?
Correct Answer:
C
🗳️
A project manager is acting as a servant leader and is struggling to make deadlines on a critical roadway construction project that is falling behind schedule due to a low-performing team. In order to get the project back on track, what should the project manager do first?
Correct Answer:
A
🗳️
An IT company's office is closed abruptly due to a new government restriction.
All employees are now working remotely. Project team A has a critical project
delivery due in 2 weeks. The project manager, apprehensive about this sudden
change, instantly emails the customer explaining that the project delivery will
be delayed. The customer is unhappy with this and has escalated the issue to
senior management.
What should the project manager have done differently?
Correct Answer:
C
🗳️
A project manager is implementing an enterprise-wide software project. The
project has a great business impact and is fully supported by senior management.
However, the project manager is facing difficulties getting the support of
several key departments.
What should the project manager do?
Correct Answer:
B
🗳️
During a project to develop a new pharmaceutical product, the project manager was informed that there has been a change in government regulations regarding the materials of the project. What should the project manager do?
Correct Answer:
C
🗳️
A globally distributed project team is running behind schedule due to the lack of team commitment and low morale. In order to bring the schedule back on track, what should the project manager do first?
Correct Answer:
A
🗳️
A company has transitioned and is now delivering projects using a hybrid
approach instead of a predictive approach. The distributed project team's
knowledge of agile is varied. The project manager feels this new methodology
will impact the timely delivery of the project.
What should the project
manager do?
Correct Answer:
D
🗳️
A new relevant project stakeholder suggested a change to some of the project parameters midway through execution. What should the project manager do next?
Correct Answer:
C
🗳️
A project manager just finished a meeting to identify the main stakeholders of the project. What should the project manager do next?
Correct Answer:
A
🗳️
In a functional organization, a product analyst is assigned to a short-duration
application development effort. The analyst expresses concerns about the task
and asks the project manager to provide the support of a peer with expertise in
this domain.
What should the project manager do?
Correct Answer:
D
🗳️
A project manager works in an organization that wants to implement agile
methods. Traditionally, the project progress was communicated via a weekly email
to stakeholders. The development team uses a burndown chart and a kanban board
to visualize progress.
What should the project manager do?
Correct Answer:
A
🗳️
A customer requests additional changes 1 day before the planned change date. How should the project manager respond to the change request?
Correct Answer:
D
🗳️
A company is transitioning from a predictive approach to an agile approach. A
project manager is assigned to the first pilot with an inexperienced team. Due
to an unexpected event, the whole team is asked to work remotely. During the
second sprint, the project manager starts to notice a lack of commitment from
the team members.
What should the project manager do in this situation as
a servant leader?
Correct Answer:
A
🗳️
An agile team has been assigned to a project that mandates the implementation of
changes to key government products. The team has been given 6 months to fulfill
this mandate.
What should the team lead do next?
Correct Answer:
D
🗳️
A project manager has been assigned to a hybrid project. The project manager
needs to ensure all team members are collaborating and are aware of the
project's ongoing changes.
What should the project manager do?
Correct Answer:
A
🗳️
A project leader is assigned to a new project and is asked to assemble an effective five-member agile team. If the project leader has no restrictions, which team should they choose?
Correct Answer:
A
🗳️
A project manager is leading the first agile project for the organization.
During the kick-off meeting, the project manager notices that the team does not
have the same understanding about agile approaches. The project manager is
concerned about the impact of that confusion.
What should the project
manager do to address this situation?
Correct Answer:
B
🗳️
A project manager is working on a project with three virtual teams. Team A is in
a different time zone than teams B and C. The project was going well, but
recently team A has started feeling left out. Information reaches team A late or
is sometimes missed, and teams B and C give preference to each other's problems
over team A. The project manager has already set project guidelines, but
realizes they need to be improved.
Which two things should the project
manager do to help the teams collaborate better? (Choose two.)
Correct Answer:
AB
🗳️
The project manager's firm is executing a construction project. The project is
stalled due to reemerging conflicts and misunderstandings among
stakeholders.
What should the project manager do to ensure a smooth start
and completion of the project?
Correct Answer:
D
🗳️
A project manager has been assigned to take over an existing software project.
The project manager inherited a lean team comprised of key stakeholders, subject
matter experts (SMEs), and senior developers. While reviewing the project status
with the team, the project manager observes that the team seems to lack
direction and enthusiasm.
What should the new project manager do?
Correct Answer:
A
🗳️
A project manager implementing a hybrid project is dealing with multiple stakeholders in a rapidly changing business environment. How should the project manager ensure that the needs of stakeholders are consistently met?
Correct Answer:
B
🗳️
In an agile environment, a project is running iteration four out of six. A team
member leaves the company with no replacement.
What should the project
manager do?
Correct Answer:
D
🗳️
A new team member is assigned to a team that consistently delivers each
iteration. The new team member does not understand many of the processes
followed and begins to negatively impact the schedule.
What should the
project manager do?
Correct Answer:
A
🗳️
During the project planning phase, a project manager is informed that they cannot start one activity before another department implements the required IT system. What should the project manager do?
Correct Answer:
D
🗳️
A project manager is building a team to work on a service integration project
that will transition technology management services from company A to company B.
The project team will consist of members from both companies. Prospective team
members for the project are located all over the world, have different types of
technology backgrounds, and use different approaches for work.
How should
the project manager build a cohesive, high-performing team?
Correct Answer:
D
🗳️
A project manager is leading a project at a contracting company, and the project
team just completed an iteration. The product passed inspection, but an
additional feature was added to the product. The customer notices the additional
feature and thinks it will introduce new risks to the product.
What
should the project manager do to avoid this situation in the future?
Correct Answer:
A
🗳️
A project team delivered a critical deliverable to the customer. The customer
complained that the maintenance manual was not included.
What should the
project manager do next?
Correct Answer:
A
🗳️
A company is moving its headquarters to another city. The project manager
responsible for the assignment has been using a predictive approach during the
transition. However, the information systems will be migrated using an agile
approach. The project manager needs to decide which kind of contract to sign
with the vendor responsible for migrating the systems. The project manager is
concerned about controlling finances while delivering results.
How should
the project manager address this situation?
Correct Answer:
D
🗳️
A leader from project B consistently reaches out to a team member in project A for assistance. What should project A's project manager do?
Correct Answer:
B
🗳️
A risk was identified at the beginning of a project, and a response plan was
established. Unforeseen consequences resulted in a higher level of risk. The
project manager has an idea that could address the new risk in an efficient way,
but the response is different from the original risk mitigation
plan.
What should the project manager do?
Correct Answer:
A
🗳️
The testing backlog for a hybrid project has increased significantly and is
becoming a bottleneck. The team has researched a tool that could resolve the
bottleneck, and the project manager has been informed.
What should the
project manager do next?
Correct Answer:
D
🗳️
A project manager has taken over a project that has been without a project
manager for the last couple of weeks. The team is feeling lost and there are a
few team members who are confused about the next steps and the final outcome of
the project.
What should the new project manager do?
Correct Answer:
A
🗳️
A project manager is leading a project that will be delivered using a Scrum
framework. The organization has an innovative project management office (PMO)
that fully supports agile and also has a very friendly procurement team. A new
vendor needs to be engaged to provide more developers for a new reporting
platform.
What should the project manager do?
Correct Answer:
B
🗳️
A project manager is assigned to a time-bound internal project on quality
improvement. During project execution, the project manager observes that a
specific team member is being isolated by other team members.
Which three
actions should the project manager take? (Choose three.)
Correct Answer:
BCE
🗳️
A project manager has been appointed to lead a project but has not previously
worked with the project team members. The project manager notices that the team
is a mix of senior and junior professionals.
What should the project
manager do to start establishing a successful relationship?
Correct Answer:
B
🗳️
A project manager wants to ensure that the project acceptance criteria are met for all project deliverables. What should the project manager do to accomplish this?
Correct Answer:
B
🗳️
A project team member does not submit the project status report on time. The
team member is frustrated about being required to complete the report. The team
member believes that the report does not reflect the reality of the project, has
too many pages, and will not be read by stakeholders.
What should the
project manager do?
Correct Answer:
A
🗳️
A project manager has been assigned to a new project. There is one team member
who never says anything during meetings. After meetings, however, the team
member sends detailed emails with very good suggestions that help with project
execution.
How should the project manager guide the team members?
Correct Answer:
C
🗳️
The project manager of a high-risk project is concerned about a delay in the schedule that might force the project to move its go-live date. What should the project manager do next?
Correct Answer:
A
🗳️
A new privacy law will go into effect at the beginning of the next calendar
year. The project manager realizes the project needs to be compliant with the
new law.
What should the project manager do next?
Correct Answer:
C
🗳️
A key customer stakeholder asks the project team to include new tasks in the
backlog and begin analyzing new requests. The customer expects results as soon
as possible and pressures the team to attend noncritical meetings. The team is
frustrated by this situation.
How should the project manager approach
this situation?
Correct Answer:
B
🗳️
The operations director complains to the Chief Executive Officer (CEO) about the
outcome of a project's first sprint. The operations department will not be able
to support a new product due to poor performance indicators. The project team
facilitator asks for feedback from the project team and is informed that
performance information is available in the application server log.
How
should this complaint be addressed?
Correct Answer:
C
🗳️
A project manager is assigned to a yearlong project. Before the start of the
design phase, a competitor announces that they will release a similar
deliverable in 8 months, although with fewer features and
functionality.
Which two actions should the project manager take next?
(Choose two.)
Correct Answer:
BD
🗳️
A global petroleum crisis has affected the distribution of crude oil in the
region where the construction project is underway. Materials are not being
delivered on time and this phase of construction is already behind for what was
initially planned.
What should the project manager do first to prevent
the project from going further off track?
Correct Answer:
D
🗳️
A project manager is managing the opening of a new office overseas. At the
beginning of the project, possible delays due to legal permits are raised by one
stakeholder. Subject matter experts (SMEs) reassessed the concern and suggested
assigning more time for this permit, and the change control board (CCB)
agrees.
Which document should the project manager update first to
document this change?
Correct Answer:
A
🗳️
After a project team has been working on a project for several months, the
project is cancelled. The project sponsor is putting pressure on the project
manager to perform closeout duties as fast as possible so that the project team
can move on to other work. The project sponsor has instructed the team not to
waste time archiving the project artifacts for the cancelled project.
How
should the project manager handle this situation?
Correct Answer:
D
🗳️
A project manager is newly appointed to an ongoing project that will develop a
new solution using an affiliate of the company. The deploying resources will
come from another entity of the company. When asked to confirm the availability
of the deploying team, the deploying manager declined.
What should the
project manager do first?
Correct Answer:
A
🗳️
A project manager works for a company that has a reputation of delivering
environmentally sustainable projects. During the half- yearly review of the
project, the project manager raises serious concerns with the project sponsor
regarding the project's viability and success. There are some stakeholders who
oppose this project on the grounds of compromising land erosion.
What
should the project manager do?
Correct Answer:
C
🗳️
A project manager is assigned to a project with a long time line and complex
scope. The client requires a high-level, long-term plan as well as something
that will work immediately, adding features to the product as the project
progresses.
How should the project manager plan and deliver this project?
Correct Answer:
A
🗳️
An organization is producing a product using a hybrid approach with several
phases. Some of the phases are planned to be executed in predictive and some in
agile. During the agile phase, the project manager notices that the team members
sometimes unknowingly work on the same task.
What should the project
manager do?
Correct Answer:
C
🗳️
A project manager created a contingency plan associated with a risk. The risk
was realized, but the client insists on using a new workaround instead. The
requested workaround will introduce delays and require additional
budget.
What should the project manager do?
Correct Answer:
B
🗳️
A project manager is leading three projects in a program focused on starting
product commercialization. Once the three projects start going to market, the
project manager stops attending the recurring team meetings. The program manager
asks the project manager to continue attending these meetings to maintain those
team touchpoints. This request does not match the project manager's expectation,
since a program manager is overseeing the remaining work.
How should the
project manager approach the situation?
Correct Answer:
A
🗳️
During the execution phase of a healthcare IT project, the project manager finds one stakeholder is very difficult to communicate with and obtain feedback from on project deliverables. What should the project manager do?
Correct Answer:
D
🗳️
In an agile project that is about 45% complete, most team members are siloed and lack an understanding of each other's work. What would have most likely caused this communication breakdown?
Correct Answer:
A
🗳️
A project manager is leading a project that is at 90% completion. One of the key
stakeholders requests a certification program to be included as part of the
project. Another stakeholder disagrees and informs the project team that there
should be no change to the project management plan since the project is nearing
completion.
What should the project manager do?
Correct Answer:
A
🗳️
In a product development project, the project manager is constantly receiving
complaints from stakeholders about functionalities being delivered, but not
required by the business departments. The project sponsor wants to know if the
project resources are being used effectively.
What should the project
manager have done to avoid delivering work that is not adding value to the
business?
Correct Answer:
C
🗳️
The project leader for an agile team has discovered that a certain team member
has been struggling with an impediment that is hindering the team's progress.
The project is now at risk of completing later than expected.
What should
the project leader do?
Correct Answer:
B
🗳️
A project manager is working on a project using a hybrid approach. The project
is scheduled to be completed in three more sprints. One of the team members
notifies the project manager that they are leaving the company, which was
approved by their functional manager.
What should the project manager do
first in this situation?
Correct Answer:
B
🗳️
During the execution of a hybrid project, one developer had to be replaced. The
new resource is extremely competent in quality assurance tasks, but does not
have much experience in development.
What should the project manager do?
Correct Answer:
A
🗳️
A project team is globally distributed with team members living and working in
different time zones. The project manager is trying to get the team to
collaborate effectively.
Which three actions should the project manager
take to accomplish this goal? (Choose three.)
Correct Answer:
ABC
🗳️
In a project steering committee meeting, a few stakeholders raise concerns that
the project manager's report shows that the outcome of the project is already in
the market while the project is still in development. The project manager
explains that the project is being delivered in sprints and involves different
releases.
What should the project manager do to avoid a reoccurrence of
this scenario?
Correct Answer:
A
🗳️
A company has an existing contract to maintain and enhance a client's customer
database. The company's legal department informs the project manager that a new
piece of legislature requiring stricter protection of customer information might
soon be signed into law. The law will require additional security features to be
implemented into the database the project manager is maintaining. These features
are not included in the scope of the current contract.
What should the
project manager do?
Correct Answer:
A
🗳️
A company has decided to initiate a project to eliminate a sales channel that
has been unprofitable for the past 3 years. Some members of the project team are
pessimistic about the project.
What should the project manager do in this
situation?
Correct Answer:
A
🗳️
A geographically distributed project team working on an iterative project adopts
a new mode of communication following changes in health protocols. The colocated
team members are finding themselves challenged with understanding verbal
communication and collaboration methods.
What should the project manager
do?
Correct Answer:
D
🗳️
A project team is executing a large regulatory project comprised of a multitude
of internal and external stakeholders. An initial impact analysis revealed
several systems, including an enhancement to existing modules as well as new
builds. After completion of the initial design workshop, the team conducted a
brainstorming session to better understand the types of likely
users.
Which technique will best serve this purpose?
Correct Answer:
B
🗳️
A project with multiple teams recently transitioned from a predictive approach
to agile as requested by the product owner. Midway through implementation, a
team member noticed there was no technical capability to support the current
business requirement; therefore, the project will need to be reworked and the
issue needs to be communicated to all stakeholders.
What should the agile
project lead have done to avoid this situation?
Correct Answer:
C
🗳️
A company has been following a predictive approach and always waits for the
preceding phase to be completed before evaluating the quality of their products.
A new project manager with experience in hybrid approaches has been assigned to
help increase the efficiency of the company's quality management
process.
What should the new project manager do to address the process
improvements?
Correct Answer:
C
🗳️
A human resources (HR) cost report was disclosed, by error, to all members of
the project team. This situation generated a conflict between the team members
about differences in their salaries.
What should the project manager have
done to avoid this situation?
Correct Answer:
C
🗳️
A project manager is managing a project in the execution phase, which was agreed
upon with the sponsor. However, the sponsor is constantly micromanaging and
requesting iterations that are affecting the team's effectiveness. The sponsor
indicates that as long as the project scope is not affected, these iterations
are needed to simplify the project.
How should the project manager handle
the situation?
Correct Answer:
D
🗳️
A project team is experiencing conflict between two team members. Team member A
feels that team member B is always talking over team member A and does not
listen to any advice. Team member B is not willing to listen to
feedback.
What should the project manager do to resolve the issue?
Correct Answer:
B
🗳️
A project manager is nearing completion of an automation project. One of the key
stakeholders requests a meeting to discuss some new ideas that would make the
project even more appealing to end users. As a result, the stakeholder suggests
that the project manager does not close the project.
What should the
project manager do first?
Correct Answer:
B
🗳️
During the release of an important product, a vice president for a different
product line brought a valid concern to the project team, which had to be
completed before the release. The vice president has not participated in other
product discussions until now. This additional work resulted in a delay of the
product release.
How should the project manager have handled this
situation earlier in the project?
Correct Answer:
A
🗳️
A project manager is working on a time and materials (T&M) project using a
hybrid approach. The milestones and outcomes are defined for the first 6 months
with incremental releases every month. After the first 2 months, the client
communicates their dissatisfaction with the results and asks to change the
course of the project. The project manager held a face-to-face meeting with the
client and now has a better understanding of the newly desired milestones and
outcomes.
What should the project manager do first?
Correct Answer:
D
🗳️
In a fixed time and budget project, the customer wants the development of a core
component to be based on agile practices, as the final scope of the requirement
has not yet been fully developed. The project manager is participating in
contract development with the sales team and wants to ensure that development
costs do not impact the profitability of the project.
Which two controls
should the project manager incorporate into the contract to specifically address
the development of the core component? (Choose two.)
Correct Answer:
CD
🗳️
A project stakeholder has left the company. The new stakeholder is a family
member of one of the team members. This stakeholder does not attend meetings.
The project manager finds out that the stakeholder has been asking the family
member for project updates.
What should the project manager do?
Correct Answer:
C
🗳️
A team member is openly criticized by others during a standup meeting for failing to complete yesterday's tasks. What should the agile coach do first to address the situation?
Correct Answer:
D
🗳️
DRAG DROP
-
Drag the technical practices on the left to the scenario
on the right.
Correct Answer:
A project manager was recently assigned to a new project that is about to start.
The organization has already signed a fixed-cost contract with the customer
detailing the scope and final delivery date, but the project manager has
identified several internal constraints and conditions that will certainly
prevent the project from being completed in the number of iterations initially
planned.
What should the project manager do next?
Correct Answer:
D
🗳️
As a project is reaching completion, the project sponsor tells the project manager to immediately close the project and to move on to another project. Which critical task should the project manager complete before closing the project?
Correct Answer:
A
🗳️
A project manager is leading an integration project for a retail company. The
project demands a lot of time from the stakeholders to make important business
decisions. The project is critical and must be completed on time and within
budget.
What should the project manager do to ensure that key
stakeholders are available for this project?
Correct Answer:
A
🗳️
A recently concluded quality audit failed and came back with multiple action
items. A newly appointed project manager is reviewing the project status with
the team. New stakeholders have been identified, and new audit resources may
have to be added to the project.
What should the project manager do next?
Correct Answer:
B
🗳️
A new agile project is starting. The project manager is asked to confirm the
scope to address the concerns of one of the stakeholders.
What should the
project manager use to explain the project scope?
Correct Answer:
B
🗳️
A project team member is struggling to deliver an assigned task. In a team
meeting, the project manager determines that there are other members on the team
who have more experience with similar tasks.
What should the project
manager do?
Correct Answer:
A
🗳️
A company's leadership team has decided to invest in a new product using an
agile approach. The commercial and product teams have started the planning
activity for this new venture.
Which three key factors does the project
manager need in order to deliver this product? (Choose three.)
Correct Answer:
ACE
🗳️
This graph describes the current performance of a project in relation to cost
and schedule. What should the project manager do to bring the project back on
track?
Correct Answer:
A
🗳️
A project manager is leading an agile software development project with strict
deadlines. The client complained that the last deployment did not meet the
acceptance criteria. The development team lead is arguing that the deployment
met all specifications and has provided evidence of the client's
specifications.
What should the project manager do?
Correct Answer:
D
🗳️
A project sponsor is concerned that the scope is not being met correctly and has
questioned several team members about this individually. When the project
sponsor approached the project manager, the project manager realized that the
issue was that the project sponsor understood the scope in a different manner
than the project team.
What should the project manager do to address this
issue?
Correct Answer:
A
🗳️
A project manager is part of a distributed team. The project team is using a
product backlog, but due to an excessive workload, the backlog items are not
very detailed. In the retrospective, a couple of new team members are raising
the issue of knowledge transfer inside the team.
What should the project
manager do?
Correct Answer:
D
🗳️
The sponsor approaches the project manager with new features they want added to
the project. The project is 95% complete, but the sponsor insists that continued
support for the project relies on the addition of the new features.
What
should the project manager do?
Correct Answer:
C
🗳️
A project manager has been moved to a new division and is in charge of an existing project in an unfamiliar domain. When attempting to gain an understanding of the risks for this agile project, what is the primary tool the project manager should employ?
Correct Answer:
C
🗳️
A new project manager has been assigned to an environmental project. After
reviewing the project plan, the project manager notices that health and safety
requirements have not been properly addressed. This is a serious concern, and
the project manager wants to fix this issue immediately.
Why is this
situation problematic?
Correct Answer:
D
🗳️
A new major project is starting that consists of two interconnected subprojects.
One of the subprojects was assigned to a contractor who commits to submitting
biweekly status reports and attending weekly integration meetings. Halfway
through the project, the contractor stops participating in the meetings and does
not submit the reports. Their excuse is that these activities are consuming too
much time.
How should the project manager handle this situation?
Correct Answer:
A
🗳️
In the middle of an iteration, the product owner tells the agile team that the
government has updated legal requirements. This will result in some changes in
the product definition.
How should the project manager handle this
situation?
Correct Answer:
C
🗳️
A project manager has just taken over a project that is in the requirements
gathering phase. A stakeholder indicates that they have not received any
progress updates even though reports have been sent on a weekly
basis.
What should the project manager do to ensure all stakeholders are
receiving proper information about the project?
Correct Answer:
C
🗳️
A project manager is managing a new development program to automate some
technical functions. During project kickoff, the project manager expresses the
need for a technical architect to support the project for a moderate amount of
time. The project sponsor informs the project manager about an existing
technical architect who possesses valuable knowledge but is already assigned at
the portfolio level.
What engagement model should the project manager use
for the technical architect role to ensure project success?
Correct Answer:
A
🗳️
A project manager has recently joined a small company. The company's chief
operating officer (COO) asked the team to skip some steps in the process in
order to work more quickly. The project manager wants to ensure that these steps
are not skipped in the future.
What should the project manager do?
Correct Answer:
C
🗳️
A project manager is assigned to deliver a development project with subcontracted resources from a sister company. What should the project manager do to ensure a smooth inclusion of the new subcontracted resources?
Correct Answer:
D
🗳️
According to the project contract, the delivery date is approaching. However,
one important material is still not on site. The construction work will have to
stop and wait for this special material, delaying the project.
What
should the project manager do?
Correct Answer:
A
🗳️
A project manager is reviewing the lessons learned for an historical project.
The review identifies that the client's engineer was adamant that they review
all changes, even those not identified in the contract.
How should the
project manager deal with this when planning the project?
Correct Answer:
C
🗳️
A project manager is assigned to a large construction project with more than 100
project team members. The project manager is having a hard time keeping the
project on track and deriving the planned benefits. The project manager wants to
make sure that each requirement is linked to the business and project
objective.
What should the project manager do?
Correct Answer:
C
🗳️
While managing a project using a hybrid approach, the project manager realizes
that there is a high level of rework due to quality issues. Because of that,
each feature is taking longer than initially estimated.
What should the
project manager do to address the issue?
Correct Answer:
A
🗳️
A project manager has been authorized to begin a project and realizes that an effective high-performing team is needed to finish the project successfully. What should the project manager do next?
Correct Answer:
C
🗳️
A project manager has been assigned to a high-visibility project that has been
identified as having medium complexity, based on previous similar projects. The
project needs to be delivered to the customer as a ready-to-use
product.
Based on this scenario, what should the project manager focus on
throughout the project life cycle?
Correct Answer:
C
🗳️
An organization imports many of the materials for a product build. Due to global
shipping delays, some of the essential materials have yet to arrive, resulting
in the inability to finish building the product for the upcoming release. The
project manager is meeting with stakeholders to discuss options.
What
should the project manager recommend?
Correct Answer:
D
🗳️
During the first project meeting with a new project manager, a stakeholder complains about not receiving periodic reports. What should the project manager do first?
Correct Answer:
B
🗳️
A project manager arranged a team-building activity to build and maintain
teamwork, trust, and commitment due to internal team conflicts. Two months after
completing the training, another situation is causing new delays in the
project.
What should the project manager do to address this concern?
Correct Answer:
D
🗳️
A project manager has been managing an agile project for 6 months. Over the last
two iterations, the team velocity has decreased due to a new technology that was
needed for the product.
What should the project manager do to continue
with the delivery plan and return to the expected velocity?
Correct Answer:
C
🗳️
During the execution of a project to develop a prototype, the customer asks the
project manager to stop the prototype line and purge a specific component based
on recent reliability tests that have deemed the component to be deficient. The
project manager checked the quality management plan and there is no reference to
this component.
What should the project manager do next?
Correct Answer:
A
🗳️
During the setup of an agile project, the product owner expressed clear interest in having features released during product development over having the product completed in one year. What should the project manager do?
Correct Answer:
A
🗳️
During a meeting to define project scope a stakeholder tells the project manager that the main requested feature in the contract is not applicable, and this is documented in the lessons learned. What should the project manager do?
Correct Answer:
D
🗳️
A lead project manager for an agile project needs to prioritize requirements, define the scope of the initial product, and deliver the approved scope in a series of multiple versions. What should the project manager do next?
Correct Answer:
C
🗳️
A defect is identified during user acceptance testing that could significantly
impact the system's performance. The project team has advised that this defect
puts the delivery date at risk.
Which risk management process should be
performed?
Correct Answer:
C
🗳️
At the start of a project, the sponsor declares that demonstrating benefits from
the product will be extremely important. The project sponsor calls a meeting
with the project manager and the project leadership team to discuss the best
approach because the project has a high degree of uncertainty and many changes
are expected.
What should the project manager propose?
Correct Answer:
C
🗳️
A functional manager is concerned that the project's quality management techniques have advanced beyond the department's capabilities and wants the project team to review all quality management activities in two full-day workshops the following week. What should the project manager do next?
Correct Answer:
C
🗳️
A project manager is assigned to a dental equipment development project that is
in the middle of its design phase. After reviewing the project prototype, it is
identified that a couple of requirements specifications are
missing.
Which action should the project manager take next?
Correct Answer:
C
🗳️
A customer discovered quality issues with the latest deliverables. However, the
project team immediately resolved the issues.
Now that the project is
back on track, what should the project manager do next?
Correct Answer:
A
🗳️
A project manager uses a laissez-faire leadership style with a newly hired
project team. The project manager quickly notices that team members are
underperforming, the schedule is delayed, and the project is
overbudget.
What should the project manager have done at the start of the
project?
Correct Answer:
B
🗳️
A project stakeholder has expressed concern that the established success criteria for the project are not being met. What should the project manager do next?
Correct Answer:
B
🗳️
A project team member informs the project manager that a stakeholder is
contacting the team member to request status updates. The team member is being
distracted by these repeated requests, which are interfering with the completion
of assigned tasks.
What should the project manager do?
Correct Answer:
A
🗳️
A project selection committee is shortlisting projects for the coming year. Which selection criteria should the project manager recommend?
Correct Answer:
D
🗳️
An agile project manager has started working in a company that builds shopping
centers. The project manager wants to implement some agile practices, which are
relevant to the project.
What should the project manager do to gain
buy-in from the different stakeholders?
Correct Answer:
B
🗳️
A project manager is managing a project which is approaching the end of the
execution phase. A high-level stakeholder informs the project manager that a
very important requirement was not included in the scope of the project, and
that without that requirement the project will deliver no value.
What is
the first thing the project manager should do?
Correct Answer:
D
🗳️
A supplier informs the project manager that producing the quantity of a key
component for the project will require an additional month. The project manager
has to meet an important milestone in a week.
What should the project
manager do next?
Correct Answer:
D
🗳️
Multiple agile teams are working on a product deliverable. During the last few
iterations, one of the teams received several unplanned, nonproduction support
requests from other teams. This affected the velocity of the team and the
planned deliverable.
What should the project manager do in this
situation?
Correct Answer:
D
🗳️
A project manager determines that a critical path activity is going to be
delayed. The team proposes a fallback plan that could get the project back on
track; however, the plan would require an additional cost to an already tight
budget.
What should the project manager do?
Correct Answer:
C
🗳️
A project manager has taken over an existing project. According to the previous
project manager, the project is on track and within budget. However,
stakeholders are unhappy with the recent progress report since the metrics show
that the project is delayed and the cost is higher than expected.
What
should the project manager do?
Correct Answer:
D
🗳️
A project manager is leading a project that has been in execution for 1 year. An
experienced team member is performing well, but often disagrees with the project
manager and refuses to implement their decisions. Part of the team supports the
team member's defiance, while the other team members do not.
What should
the project manager do?
Correct Answer:
D
🗳️
A project manager is working on a large project in another country and realizes that only a few people from the project team are working on all of the releases. What should the project manager do to prevent this in the future?
Correct Answer:
C
🗳️
During the executing phase, a project manager is reviewing the issue log and
finds there are outstanding high-priority issues that are still open. Most of
the open issues require effort from external domain experts who are not on the
project team.
What should the project manager do?
Correct Answer:
B
🗳️
DRAG DROP
-
Match the project situation on the left to the meeting on
the right where the situation could occur.
Correct Answer:
A project manager in one country is reporting to a lead project manager for a
new software development project in another country. The lead project manager
constantly requests updates from the project manager, often demanding
information via multiple communication channels if the project manager does not
respond within a few minutes of a request. Both of them are equal in seniority
and both report to the same functional manager.
How should the project
manager proceed?
Correct Answer:
B
🗳️
A project manager and project team have brought a project back on track after
mapping and removing impediments. During the current sprint, the team reported
that an impediment that previously caused major delays has appeared again. The
team tried implementing the same mitigation tasks that worked previously.
However, the tasks are not having the same result with the
impediment.
What should the project manager do?
Correct Answer:
D
🗳️
DRAG DROP
-
A few months into a project, several schedule issues have
emerged. Drag the schedule problems on the left to the specific tools on the
right that, if implemented during schedule development, could have prevented the
issues.
Correct Answer:
Within a project, senior management is requesting project information so they can analyze the data to make project decisions. What information should the project manager provide so that senior management can get a broader view of the project?
Correct Answer:
B
🗳️
A project manager finds an unexpected issue halfway through a customer's
project. After analysis, the project team determines that the issue will affect
the timeline unless more resources are allocated to the project.
What
should the project manager do?
Correct Answer:
D
🗳️
At a meeting, the project manager for an agile project indicates that the sprint
goals were not met. The product owner leaves the meeting early, and the team
discusses how the meeting went. Team members are confused as there were no
defects for the new user stories and no new requirements were
discussed.
What should the project manager do in the future to avoid this
situation?
Correct Answer:
A
🗳️
In the planning phase of a software implementation project, two of the team
members disagree on how to approach end-user training. The discussion has
intensified and the team members are not able to agree.
What should the
project manager do next?
Correct Answer:
A
🗳️
An agile team completes a deliverable that is to be certified by another expert
team. The second team does not take the deliverable for many months.
What
should the servant leader do?
Correct Answer:
C
🗳️
A project manager has been assigned to a project that is consolidating regional
operations into a global operation. The project sponsor explains that some
efficiencies could be obtained from this unification.
However, the
sponsor is not sure if this effort will have a return on investment (ROI) and
would like the project manager's opinion.
What should the project manager
do?
Correct Answer:
B
🗳️
A product owner does not regularly attend demonstration ceremonies. As a result,
the demonstration ceremonies are constantly rescheduled and the work is impacted
in multiple ways. The project manager believes the product owner is not
committed to the project.
What should the project manager have done to
avoid this situation?
Correct Answer:
B
🗳️
An agile team has completed 9 out of 10 stories for the sprint. During the
retrospective, a few team members pointed out that they finished all of their
stories. However, one team member failed to finish a story.
What should
the agile leader do?
Correct Answer:
A
🗳️
A newly assigned project manager is reviewing the project management plan and realizes that the project is running behind schedule. What should the new project manager do to address this situation?
Correct Answer:
C
🗳️
A key business stakeholder sent emails to the developers with complaints based
on the last few sprints. The developers forwarded the emails to the project
manager but have not yet responded to the stakeholder.
What should the
project manager recommend to the developers?
Correct Answer:
D
🗳️
A project manager is made aware that there are defects in the parts provided by
a supplier, which are causing delays in the testing phase. The supplier claims
that all parts have been delivered as per the contract. If the defects are not
fixed by the supplier within one week, the product release will be
impacted.
What should the project manager do?
Correct Answer:
B
🗳️
A project manager is leading the development of a mobile banking application
using a hybrid approach. The team has been holding daily standup meetings each
workday morning. Due to an unexpected issue, 50% of the team has to work from
home. The bank's management directed the team not to have in-person daily
standups. Various team members are complaining about this, slating that there is
a lack of information sharing among the team.
What should the project
manager do?
Correct Answer:
C
🗳️
A project manager finds that there are knowledge gaps in the project team relating to the core competencies required to deliver the desired results. What should the project manager do to achieve the desired results?
Correct Answer:
D
🗳️
DRAG DROP
-
A project manager is leading a project in which key
performance indicators (KPIs) are measured through earned value management
(EVM).
Match each measurement on the left with the correct category on
the right.
Correct Answer:
A team is testing a product on multiple radio frequencies. The project manager
is informed that a new government policy, expected in 2 weeks, will mandate
companies to obtain approval and licensing for frequency testing. The team has
completed 80% of the testing and needs 4 weeks to complete the remaining
tests.
Which two actions should the project manager take until the
approval is received? (Choose two.)
Correct Answer:
DE
🗳️
A project manager is appointed to manage an infrastructure project that spans
across several countries, including different time zones within a subregion. It
is likely that most of the project team members will never meet, but they will
have to collaborate to ensure deliverables are met.
What should the
project manager do to ensure good collaboration between the remote project team
members?
Correct Answer:
D
🗳️
A team is assembled for a new project that will be using a predictive approach
through requirements gathering and an agile approach for development and
testing. Not everyone on the team has experience working in agile. The schedule
has started slipping due to the unclear structure of the agile development
approach.
What should the project manager have done to avoid this
situation?
Correct Answer:
C
🗳️
A project team working on a hybrid project is struggling to achieve customer
satisfaction. The team states that the customer keeps changing their priorities.
Meanwhile, the customer argues that the project team does not understand their
needs.
What should the project manager do?
Correct Answer:
A
🗳️
A project manager is working on a project to build a manufacturing complex. The
project will run in three different phases: engineering, procurement, and
construction. The procurement phase is in the initiation stage. The project
sponsor wants to pursue the project phases as they have been planned, but also
wants to accommodate and adjust to new data, input from the customer, and
changes during the various phases as the project progresses.
How should
the project manager approach this project?
Correct Answer:
A
🗳️
An agile project manager is evaluating the method that will be used to display the value of the work performed to date. Which method will they select to display to the project stakeholder?
Correct Answer:
B
🗳️
An organization is transitioning to an agile approach. At the project’s first
sprint review, the product owner did not accept the result of the sprint and has
some concerns.
What should the project manager do?
Correct Answer:
D
🗳️
A project manager receives a serious complaint from a functional manager about a team member. What should the project manager do?
Correct Answer:
D
🗳️
A project involves exporting 150 packages to the customer. However, only 30
packages have been cleared by the customer for shipment. The logistics manager
provided details to the customer 2 weeks ago and set up a weekly conference call
to effectively communicate with them, but the customer has not been
participating in the calls.
How should the project manager handle this
situation?
Correct Answer:
B
🗳️
A project team is working on a product that is planned for multiple iterations.
They are delivering incremental value.
When should the value be
demonstrated?
Correct Answer:
D
🗳️
Toward the end of a project, the project manager did not receive approval from a key stakeholder because the necessary deliverables were not functioning as expected. What should the project manager do next?
Correct Answer:
B
🗳️
A project manager identifies a risk that has a high probability of occurring. How should the project manager manage this risk?
Correct Answer:
D
🗳️
Due to a company merger and acquisition process, the main stakeholder of a
critical project has been changed. This new stakeholder complains that they were
unaware of a delay on the project of which the rest of the stakeholders were
aware. All the communications about the project are shared via email at the
start of every week.
How should the project manager address this
situation?
Correct Answer:
A
🗳️
A client comes to the company asking to copy a project that was executed 2 years
ago in the same city, with the expectation that the new project will have the
same cost and duration. While finalizing the project management plan, the
project manager realizes that the baseline costs are much higher than the
original project.
What could the project manager have done to avoid this?
Correct Answer:
C
🗳️
A team needs to follow defined cybersecurity compliance that is mandatory for a customer project. What should the project manager do to monitor compliance in the project?
Correct Answer:
D
🗳️
One team member is complaining about an agreement made during the last meeting.
That team member was present at the meeting and participated in the decisions
registered in the meeting minutes.
What should the project manager do
next?
Correct Answer:
B
🗳️
Just as a team reaches a mutual consensus on a preferred design, a stakeholder submits a request to add new features that enhance the company's competitive advantage. What should the project manager do?
Correct Answer:
A
🗳️
A project sponsor asks the project team to add an enhancement to the project. How should the project manager address this request?
Correct Answer:
D
🗳️
A project manager is assigned to an organizational transformation project. The
company typically defines individual performance plans at the beginning of the
year, and functional managers conduct feedback reviews at the end of the year.
The transformation project team members are concerned that the work they are
doing for this project is not aligned with the work included in their individual
performance plan for the year.
What should the project manager do?
Correct Answer:
A
🗳️
During a meeting with project stakeholders, a stakeholder who is known for causing problems, questions the project manager’s authority to implement new processes for functional managers. What should the project manager do?
Correct Answer:
C
🗳️
A project manager working in a matrix organization manages an internal software
development project that is intended to reduce conflicts in the company's
internal tracking system. Developers placed the software application in
production, and it is currently achieving some benefits. However, the full
benefits will not be realized for some time.
What should the project
manager do?
Correct Answer:
B
🗳️
A bridge construction project has been paused due to a political change in the
local government. After almost 5 years, the new government would like to resume
the project, and a project manager is assigned.
What should the project
manager do first?
Correct Answer:
D
🗳️
The stakeholders in an agile project are upset because some of the final
products do not meet their expectations. When the project manager asks the team
about the stakeholders' expectations, the team only mentions the project's
objective.
In addition to reminding the team about the importance of
stakeholder expectations, interest, and influence in the project, how should the
project manager improve this situation?
Correct Answer:
C
🗳️
During the execution phase of a project, a new project manager is assigned to
replace the previous project manager. As the project manager starts managing the
project, they discover that team performance is significantly decreasing, which
is impacting the project’s key performance indicators (KPIs). This team has
delivered good performance on similar projects in the past.
What should
the project manager do next to improve this situation?
Correct Answer:
D
🗳️
A project manager is facilitating a project steering committee meeting where the
prioritization of work items in the backlog is being discussed. The engineering
executive wants to prioritize features based on level of effort, completing the
smallest items first. The quality executive wants to complete the most complex
tasks first to have adequate time to ensure a quality product is delivered. The
compliance officer wants to complete items with associated regulatory components
as they are essential items.
How should the project manager prioritize
the work items?
Correct Answer:
C
🗳️
One of the team members is consistently absent in team meetings, but always
completes their assigned tasks on time. Other team members think this member
should attend the meetings.
What should the project manager do?
Correct Answer:
C
🗳️
A project manager is working on a product development project. When the product
is delivered, there are major issues that require rework and delay new feature
development.
Which action should the project manager take to resolve the
quality issues?
Correct Answer:
D
🗳️
A project sponsor asks the project manager to explore a hybrid approach for a
new project. The product manager for this project has already prepared a
detailed specification for the product.
What should the project manager
do to proceed with the project management plan?
Correct Answer:
B
🗳️
A global company is executing a strategic project to upgrade a legacy enterprise
system. The company uses a hybrid approach to project management and has just
completed the first sprint. A team member provided ideas to improve the testing
process during the sprint retrospective.
What is the next step for the
project manager?
Correct Answer:
A
🗳️
DRAG DROP
-
A project manager has been assigned to a software
development project that will undergo several iterations until the customer is
satisfied. Match the tool or technique on the left that the project manager
should utilize to ensure tasks are efficiently managed to the correct task on
the right.
Correct Answer:
A project manager brings in a new team member from an agile environment to work
in a predictive environment. The project manager expects to leverage the new
team member's agile experience with the existing team members.
What
should the project manager do to integrate the new team member effectively?
Correct Answer:
A
🗳️
Upon analyzing the report requirements to create a functional design, the project team finds that the information source is not correct and needs to be adjusted. What should the project manager do?
Correct Answer:
C
🗳️
The project sponsor requested technical specifications for a project-related
component. The project sponsor does not have the authorization to see the
specifications, but insists on seeing them.
What should the project
manager do first in this situation?
Correct Answer:
D
🗳️
A key stakeholder who is frustrated by the lack of transparency of IT projects declines an invitation to participate in the new project meetings. What should the agile project manager do to engage the stakeholder in the project?
Correct Answer:
D
🗳️
A project manager is assigned to lead a hybrid innovation project. During a
meeting with the sponsor and major stakeholders, the project manager realizes
that the requirements are unclear.
What should the project manager do in
this situation?
Correct Answer:
B
🗳️
During the last two iterations of a project, one of the team members had low
performance. The project manager conducted two feedback sessions with the team
member and escalated the issue to the resource manager and project sponsor, but
there has been no improvement.
What should the project manager do next?
Correct Answer:
A
🗳️
A project manager was recently assigned to a project that is in the execution
phase and is experiencing roadblocks. During a review of the processes and
procedures, the project manager notices similarities to a previous project that
experienced similar roadblocks. The project manager reviews the task schedule
and finds that certain tasks are well behind expectations. In speaking with the
project team, the project manager confirms that the team is following the
processes exactly.
What should the project manager do?
Correct Answer:
A
🗳️
A new project manager is initiating a project and realizes the team members are
all very rigid, unwilling to change, and constantly state that they have been
running projects successfully for years. The project manager realizes that the
project will be at risk if the team does not adopt an agile
approach.
What should the project manager do?
Correct Answer:
D
🗳️
The customer wants to show their stakeholders a tangible outcome faster. This
requires advancing a milestone.
Which two actions should the project
manager do? (Choose two.)
Correct Answer:
AC
🗳️
An agile team recently started working on a project for a financial institution.
The project sponsor is concerned that an agile approach will not provide enough
support for the organization's compliance standards.
In order to mitigate
this risk and avoid problems, what should the project manager do?
Correct Answer:
B
🗳️
The project manager is reviewing the program risks and issues with key
stakeholders. One of the stakeholders wants to understand when the risk may
potentially become an issue.
What artifact should the project manager
share with the stakeholder?
Correct Answer:
D
🗳️
A company that is introducing a new product into the market by the end of the
year requires a storage and distribution facility to be built. During the
monthly stakeholder meeting, it is discovered that the location for
implementation is a government-owned area.
What should the project
manager do first?
Correct Answer:
A
🗳️
A project manager has been assigned to a new digital product line, which the
company hopes will boost their revenue. The product is complex and requires
customer feedback to continually refine the product. The project is being
handled by a cross-functional agile team.
What should the project manager
do to ensure value is delivered quickly?
Correct Answer:
B
🗳️
HOTSPOT
-
A team is experiencing difficulties and has decided to use
a spike. Please click on the portion of the burndown chart that corresponds to
the spike.
Correct Answer:
A project is designed to provide local community members with health facilities that will support improved sanitation practices. What should the project manager do to ensure the community members are up to date on project progress?
Correct Answer:
C
🗳️
A project manager is assigned to a major system integration project that is
currently in the execution phase. The project relies heavily on the presence and
availability of certain products and services, which are provided at various
periods throughout the project phases by selected third-party
vendors.
What should the project manager do to ensure the successful
execution of the project?
Correct Answer:
D
🗳️
A project manager who is new to a matrix organization has just been assigned to
an internal software development project that is intended to reduce conflicts in
the company's internal tracking system. With over 1,000 people in the company
who will benefit from the software, the project manager wants to ensure everyone
is aware of the great progress the team is making. The project manager meets
with the project team to decide upon the most effective way to communicate
progress.
What should the project manager do?
Correct Answer:
A
🗳️
A project manager who is new to an organization is given data that include
information related to both project team members and stakeholders. Among other
items, this information includes each stakeholder’s current role, previous and
current projects in which they participated, and their level of organizational
influence.
In what type of analysis should the project manager use this
information?
Correct Answer:
C
🗳️
A project manager is managing the development of a dental wire bending machine.
The machine is compatible with the three most popular dental wires in the
market, which covers 90% of the market. The prototype is now under testing for
certification. The manufacturer of one of the three wires announced they will be
producing a different wire that will be incompatible with the machine. This will
result in a 25% loss of market coverage from the initially predicted 90%
coverage.
What should the project manager do?
Correct Answer:
C
🗳️
A project manager has been assigned to a hybrid project that must receive
approval from a government regulator. During the daily standups, one member
reported an impediment that requires collaboration from an expert who is
assigned to another project.
What should the project manager do first in
this situation?
Correct Answer:
A
🗳️
DRAG DROP
-
A project manager is worried that a key stakeholder is
not participating in the project and has concluded that the final product is not
as good as it could have been if the stakeholder had been more involved. Drag
the scenario on the left to the correct risk response strategy on the
right.
Correct Answer:
A project manager joins an existing project. One project stakeholder is unhappy
with the frequency and types of project updates received and has made a request
for more information to be shared.
What should the project manager do
next?
Correct Answer:
D
🗳️
A project manager is working on a software development project. The project
manager and the project team identified the project risks. As the project
progressed one of the risks materialized and the project manager referred to the
risk management plan to determine how to manage the risk. Once the risk
management strategy was chosen and implemented the risk was closed.
At
what point did the project manager move the risk from the risk register to the
issue log?
Correct Answer:
A
🗳️
A project manager works at an organization that is transitioning to agile. The
development team has recommended using a burndown chart to provide visibility on
project progress to all stakeholders.
What should the project manager do
to ensure effective communication throughout the project?
Correct Answer:
A
🗳️
A hybrid project team is working on an upgraded version of software for their
product owner. The team is also responsible for supporting the existing product
and customers. For the last three sprints, the team had to stop their project
work and focus on major support items for the product owner. The testers are
struggling to cope with the constant changes to the plan, which has resulted in
a number of emotional outbursts.
How should the project manager proceed?
Correct Answer:
A
🗳️
A project manager works for a large manufacturing company with diversified
domains. The project team often participates in change requests. Recently, the
change control board (CCB) deferred some requests and the project manager wants
to communicate these requests to the stakeholders.
What document should
the project manager use to communicate these requests?
Correct Answer:
C
🗳️
A project manager has been assigned as the servant leader for an ongoing project
that historically has presented unexpected problems. The main stakeholder is
hesitant to continue with the rest of the sprints even though there are no open
issues or indications of risks at this stage.
What should the project
manager do to address this problem?
Correct Answer:
D
🗳️
HOTSPOT
-
A retail company identifies that it is losing sales because
customers are not promptly informed about promotions and sales points. The
company needs to react quickly. A project charter is created along with requests
to develop a mobile application for the customer. The marketing department has a
long list of features to add to the application, but there are no
specifications.
Considering the objective to deploy customer value, which
project life cycle approach should be chosen?
Correct Answer:
Agile
A project manager is working on the implementation of new phases in the production process of a regulated industry. Which two stakeholders can help the project manager determine and address compliance requirements? (Choose two.)
Correct Answer:
AC
🗳️
During a team meeting the new agile project manager becomes aware that there are
many complaints from the customer regarding project stability and other critical
issues. A team member states that the deliverables were developed by experienced
employees who confirmed that the project was stable.
How should the new
project manager address these concerns?
Correct Answer:
D
🗳️
After a project status meeting, the project manager realizes that the project is under budget, quality checks are positive, and the schedule variance is negative. How should the project manager qualify the project status?
Correct Answer:
C
🗳️
A company is transitioning from a predictive approach to an agile approach. The
team members work remotely, and some have personal conflicts that make them
unavailable for some project ceremonies. The product owner has made it clear
that the agenda is very tight and the team should make every effort to
participate in all ceremonies.
What should the project manager, as a
servant leader, do to address this situation?
Correct Answer:
C
🗳️
A team member is hosting an event and invites several colleagues through their
work calendars. Another team member, who was not invited to the event, is
noticeably distracted during several standup meetings.
What should the
project manager do?
Correct Answer:
C
🗳️
A project team has recently finished a sprint for developing two features for a
fleet management system. Although the team delivered the required features, they
encountered several issues and conflicts during the sprint. Team members were
upset about this experience and are now showing a lack of motivation due to what
has occurred.
What can the project manager do to help increase the team's
motivation and engagement with the project?
Correct Answer:
C
🗳️
What is the correct way to put an organization on the proper path to changing their mindset to an agile approach?
Correct Answer:
C
🗳️
A team is working on a hybrid project. Due to different interpretations of the
project requirements, the deliverables are not aligned to the
expectations.
What steps should the project manager have taken to prevent
this?
Correct Answer:
B
🗳️
A project has recently kicked off. The project manager observes that there are
different expectations among the project team members. These growing
misunderstandings are affecting team productivity.
Which document should
the project manager use as a guide to resolve the issue?
Correct Answer:
D
🗳️
A highly skilled team resource received a job offer and is leaving the project soon. What should the project manager do to maintain project performance while a new team member is being onboarded?
Correct Answer:
B
🗳️
A project team member raised a risk that the threat of country-wide power cuts
may affect the project time line for a software development project. In the last
month, this risk materialized and the project time line had to be extended by 2
months.
Which two actions should the project manager take? (Choose two.)
Correct Answer:
BC
🗳️
DRAG DROP
-
A project manager of a large company needs to categorize
the stakeholders' involvement at the beginning of a project initiated by the
board of directors. The sales and delivery teams are internal teams.
Drag
each stakeholder scenario on the left to the correct engagement level on the
right.
Correct Answer:
An agile project team is working on an infrastructure product to be delivered
incrementally over several iterations. Midway through the third iteration, the
whole company is informed that the operating systems supported by the
infrastructure will be terminated in the upcoming quarter. Several thousand
machines will be impacted by this change.
What should the project manager
do first?
Correct Answer:
D
🗳️
A project manager receives an email from a customer saying that they do not want
to keep working with one of the project team members. The customer does not
provide any reasons for this sentiment. The project manager is concerned because
this project team member is highly skilled and experienced and is key in one of
the main project deliverables.
What should the project manager do to ease
the situation?
Correct Answer:
B
🗳️
A project team needs to follow regulatory compliance guidelines that are mandatory for the project. What should the project manager do to ensure compliance adherence?
Correct Answer:
C
🗳️
A project team is working on a relative-weighting approach to assess product
features. The product features will be prioritized to highlight the benefits and
bring value to the customer.
What should the project manager ask the team
to do?
Correct Answer:
C
🗳️
A project sponsor has approved the project charter and business case. The
project manager has reviewed the artifacts to initiate the project and is
unclear if the intended benefits of the project align with the strategic
objectives of the business.
What should the project manager do first?
Correct Answer:
D
🗳️
A project manager is in the middle of an agile project comprised of 100 user
stories broken down into five iterations. Each user story is worth US$50. The
actual expenditure is US$2,000 and 50 user stories have been
delivered.
Which statement is true?
Correct Answer:
A
🗳️
A project manager has been assigned to lead a major project in a government
organization. There are no policies and procedures for project management, since
there is no project management office (PMO). The managers involved are unaware
of their responsibilities for the project.
What should the project
manager do?
Correct Answer:
A
🗳️
A project manager for a construction site realizes the importance of stakeholder
relations, especially with the local community. The project manager and the
project team strive to build effective relationships with these key stakeholders
in order to prevent obstacles in the future.
What should the project
manager do to customize the stakeholder engagement plan?
Correct Answer:
C
🗳️
In a project, one core team member tends to do all the work and ensures all
tasks are completed. This core team member is soon leaving the project, which
may make the project vulnerable.
What should the project manager do?
Correct Answer:
B
🗳️
A project manager has noticed that the performance of a new team member has
increased dramatically over the past few months. The project manager has been
measuring this team member's performance through the cost performance index
(CPI) and schedule performance index (SPI) of work packages. The project manager
has also assigned new, unrelated work packages to this team member. The project
manager wants to formally record the team member's success in the project
documentation.
What should the project manager do?
Correct Answer:
A
🗳️
A key team member has recently gone through some personal issues that has
affected their performance. The project manager noticed that the team member's
emotional situation has affected the rest of the team's performance.
How
should the project manager handle this situation?
Correct Answer:
A
🗳️
A developer who has almost completed a required product feature for a prototype leaves the company in the middle of an iteration. What should the project manager do?
Correct Answer:
C
🗳️
An agile project has a documented list of requirements prioritized in high,
medium, and low categories. The project team has expressed that it is difficult
to know what to work on next as so many items are listed as high
priority.
What should the project manager recommend?
Correct Answer:
B
🗳️
A self-organizing team was delivering as committed. The team accepted a
development task with new technology and the iterations started to have reduced
velocity.
What management decision is suited for this situation?
Correct Answer:
D
🗳️
A project manager’s transformation project has been delayed due to unexpected
issues with the information technology (IT) systems. These issues are likely to
impact the project budget, but the project manager is working hard to make
ensure there is no impact on the project's schedule and scope.
Which two
actions should the project manager take before proposing a budget rebaseline to
upper management for approval? (Choose two.)
Correct Answer:
CD
🗳️
A project manager is assigned to a project related to taxes, which will be
managed using an agile approach. By reviewing lessons learned from a previous
project, the project manager discovers that a key stakeholder is an expert on
taxes and is willing to help.
How should the project manager leverage
this information?
Correct Answer:
C
🗳️
A project requires testing of the final product to be done at another
department’s testing facility, which is known for having low availability. This
situation could potentially impact the project schedule.
What should the
project manager do next?
Correct Answer:
D
🗳️
Due to unforeseen circumstances, a contractor was unable to mobilize the project
team, which was necessary to conduct face-to-face meetings and discussions.
Virtual meetings were subsequently put in place, but the local project team and
end users now face a communication gap that is causing the team's low
performance.
What should the project manager do?
Correct Answer:
C
🗳️
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